I have been going to Dr. Ridao for some time now and I have to say he's one of the few doctors that…read moreactually shows he cares about you. I told him about my horrible experience at the Kaiser Urgent Care (since nothing else was open on Monday-a holiday). I told him about how they just treated me like a number and didn't run any tests (no nose swab to test for flu, no bloodwork, etc). All the doctor did was ask some questions and told me to basically rest it out and take Over the Counter meds (which I already told him wasn't working). I really felt like he was trying to get in and out of his office. Honestly I've had much better experience at the Straub Urgent Care but my insurance doesn't cover that :( Anyways, knowing that my insurance changed from HMSA to Kaiser, he printed out coupons from Good Rx and was so apologetic about my experience at Urgent Care even though it wasn't even his fault. He properly diagnosed why I was having the type of coughing I am and gave me the right medications for it (because that's what a doctor should do). As busy as he is with flu season, he was caring and even remembers details about my life/profession. While I can't promise every person is going to have the same experience, I can say that there's a reason I've seen him for years. I won't be switching doctors until I can find someone comparable in-network. Pros: -Caring and considerate doctor -Haven't had problems making same day appointment when calling at opening (8am) -Gives great referrals to other doctors/specialists Cons: -Hours: He's only in town certain days & in Ewa Beach the others -Parking: First half hour is covered and you pay the rest. I believe it's cash only and the attendants aren't that friendly (the guy gave me a hard time about breaking the $20 that I had to take out just to pay for parking) *so it's best to have small bills/coins on you...

Dr Ridao and his staff have provided personalized, customized care throughout the nearly 30+ years…read morehe's cared for me. My last visit yesterday was via Zoom. It was nearly seamless; I just had to quickly reconnect after having to change my browser settings to allow camera/microphone access. My questions were all addressed. His counseling including age specific treatment discussions. Appointments taken mostly on time. I strongly recommend Dr Ridao.

Medical care in Aiea, O'ahu, Hawaii…read more.. My cousin had an appointment with his cardiologist. He's known Dr. Michael Chang for many years. They seemed to have a good relationship with each other. Located at Pali Momi Medical Center, Dr. Chang's office was clean and spacious! The staff were very friendly and efficient! The EEG test took about half an hour in one room. We waited in for a bit, had vital signs measured, went to an exam room, then Dr. Chang explained the results. Overall, this was a pleasant experience! Dr. Chang and his staff are knowledgeable, kind, and thorough! We'll be back in four months! Note: parking in the structure is free for the first hour. The second hour was $4.00.

I have been a patient of Dr. Chan for many years. He is a thorough professional with an efficient…read moreand effective office staff; thoroughly dependable. I trust him with my life. The office is fully accessible and has very effective COVID prevention safety measures in force. I highly recommend his services. Most respectfully, Dr. Robert Stephens, Ph.D.

We were referred to Dr Yim by our PCP after not getting much results from another APRN who was…read moreassisting a real pulminologist dr. A good drs office starts from the staff which I think are helpful. Once you are an established patient, appointments are readily easy to get in. Dr Yim is one of the few drs that we go to that sees his patient on time, yet he makes time for his patient. He is always pleasant when he walks in the exam room, asks questions and explains anything of concerns. He is really easy to speak and has great bedside manners. He has so far been taking good care of my mom and she speaks highly of Dr Yim!

I can't believe we even wasted our time with this one. Pretend that he is taking down notes. He…read moresuggested a medication that doesn't work for my wife. To top it all off, he just gave us sleep hygiene that we already know thru internet. I'm so disappointed with his lack of care. I will definitely not recommend this Doctor to any of my friends.

Been coming to Dr. Mettias for over 2 decades. Everyone in the office is nice and friendly. It's…read moreeasy to make appointment and walk-ins are also welcome. The location is also very accessible. Most importantly, I get the care that I need and referrals to others when necessary.

Please, please, please... read the negative reviews. If you don't agree to monthly appointments (to…read morerefill common maintenance medications) or question a treatment plan, you will receive a letter dropping you as a patient. It doesn't matter if you are a longtime patient, you are just a dollar sign to him. Yes, he can be a very nice doctor, but only if you shut up so he can bill your insurance every month. I wish a state regulator would audit his patient files to see the frequency in which he drops patients.

This was the worst doctors appointment I've ever had at nearly 50 years of age. From the moment I…read morecalled the office until I left, I was argued with. From the office staff to the damn doctor, literally all of them argued about where my last procedures were done to why I was there. And when they finally realized I was right, no apologizes.

#thankfulthursday…read more Healthcare workers deserve more recognition. Sometimes, things happen and they have to stay calm and professional while keeping their sense of humor and getting the job done... I appreciate Dr. Morisaki and his staff because they are a great team. Everyone was cheerful and informative! They made sure that I understood what was going to happen and how to prepare for the procedure. Dr. Morisaki even called me a few days after the procedure to follow up with me! Dr. Morisaki has two offices: one at Kuakini Physicians Tower in Honolulu and one in Aiea. I chose Kuakini. It has validated covered parking and a safe, locked restroom down the hallway. My friend, Paul C., taught me to bring some treats for the office staff. After I "recovered", I was able to get a box of baked manapua, bring it to the Kuakini Medical Center, and call the office so someone could meet me at the Ground Level, and wrap each manapua individually in a bags (COVID protocol). She brought some gloves so we were able to keep the manapua "clean". Haha! The look of gratitude on her face was priceless. It was as if no other patient remembered them and their hard work. I told her that I couldn't do her job... And it's true! I asked her to give some treats to the Recovery Room staff also. The office staff were great and the Recovery Room nurses were fabulous because they fed me after I woke up from anesthesia. They asked me if I wanted apple juice or graham crackers. I answered, "Both, please!" They asked me if I wanted more... I answered, "Yes, please!" Gosh ..those were the best graham crackers ever... So yummy, light and crisp! I sure enjoyed eating them! LOL! Thank you to Dr. Morisaki and his staff for taking good care of me! Remember your healthcare worker today!

Dr Tom and staff are professional and personable. They go out of their way to take care of you.read more

Dr. Tom has been my primary physician for over twenty years. He is conscientious, thorough, and…read moreup-to-date. I appreciate his commitment to keeping me current on my health needs even when I am difficult about doing so! He has seen me through a myriad of issues and given me excellent referalls to specialists when necessary. I'm very grateful to be in Dr. Tom's care.

I am posting this review to warn patients about billing and refund issues with Dr. Paul Morton's…read moreoffice, not the medical care. In November 2025, I prepaid several thousand dollars for PRP injections, but after surgery the plan changed and the doctor agreed a refund was owed for injections not received. This was never disputed. Despite that, it took about six months of repeated calls, emails, and office visits to receive the refund. I was told multiple times that the refund had been processed or mailed when it had not. I am sharing this so patients can be aware of the refund process before paying large amounts upfront. Although the Dr. blamed a bad billing company, I was always interacting with his office staff who were clearly communicating with him.

Careful about his doctor. I called and left messages twice. No response for the past two weeks…read more This tells me the doctor is too busy to handle patient calls or he employs incompetent staff. Good thing I did not go through with the surgery as you will not be able to get any assistance with post-surgery.

I see Dr. Nakayama only 2x a year and he has been very nice. Good sense of humor. She can be…read morerough at times, but she's ok.

After about 25 years of being his patient, he told me he released me and not to come anymore. I was…read moreinquiring about my blood test results which I had every right to know about. So I inquired with his cocky receptionist who informed me that the blood test results was sitting in his inbox and I asked her if he read it and she said NO. She also relayed to him that she didn't want me to call anymore which caused Dr. Nakayama to release me because SHE didn't want to talk to me anymore. What right did this receptionist/secretary have to say this? She apparently came from another office and was extremely incompetent in doing her job. Dr. Nakayama MISDIAGNOSED me saying I had SLE and after 23/24 years if being treated by him then told me HE THINKS I have Sjogrens.. Dr. Nakayama is extremely inefficient in doing his job. Run away from him if you are referred to him. Find another rheumatologist who really cares about his or her patients. Not some lolo like him.