I've been coming to the pharmacy almost weekly since 2017. All the pharmacists are great and always…read morefriendly. They get to know their customers and now I don't have to say anything, they just get my meds. Highly recommend to all.

Since my last review was deleted, here I go, again…read more.. Within the past year, Moribotos is under new ownership &, lets just say, I wasn't the happiest customer once this happened. Prescriptions I had been getting for 7 years, every 30 days, now weren't able to be filled the same day. Why? Well, last month I had to call the insurance company/dr office myself bcuz I was told I was unable to fill 1 of my prescriptions, (& not having this particular prescription would inevitably put me in the ER within a few days, & a pharmacist should be 100% aware of this/was aware, since I told him that && I was also leaving for vacation), so I HAD to get this done. (Mind you, ea time I went into the pharmacy, it wasn't PACKED - he was on his cell). He told me to make the calls/aka - do his job, (which the woman from my insurance company told me). After my 2nd call to the insurance company (approx 3min total on the phone/the amnt of time it would've taken the pharmacist here to do it), they told me my prescriptions were ready TWO DAYS AGO! Knowing I was supposed to leave for vacation (& knowing I had told Mike MANY times, I was LIVID!) Not only did he screw up ALL my medications somehow, but NOW, he made me miss 2 days of my vacation & $1500 for accomodations on my vaca (which I also told him), cuz ya can't cancel day of! -- so, knowing ALL of this didn't need to happen, & it was 100% the fault of the pharmacist made me soo angry! Incompetence is the 1 thing I CANT stand! Especially when dealing with someone's medication! Needless to say, I've just switched pharmacies today & GUESS WHAT?! - I CAN FILL ALL OF MY PRESCRIPTIONS THE SAME DAY! Thus proving the Pharmacist's incompetence. & while I did curse him out, he 100% deserved it! He made me lose $1500!! I TRIED to stay bcuz the location is ideal, but it caused me SOO much stress that my Doctor suggested I switch pharmacies, especially after hearing that I was receiving some 2 weeks apart from my other medications, & he knows they're meant to be given on the SAME DAY! - it's common sense! Yes, this is an individual incident; however, it took a bit for my prescriptions to end up THAT far apart--AND he would ask me to go in (cuz whenever I couldn't fill my medication when due; I got stressed/anxious, like anyone would if they NEEDED their medication, & who doesn't NEED their medication?!); & explain in further (or so he thought), detail as to why I couldn't get them. So, he not only made me go there for no reason, but made me go to slowly tell me the same thing he told me on the phone! Why waste someone's time like that?! The women who work there are so nice, & this review is only based on the pharmacist, Mike (just so i don't throw people this review isn't about under the bus) & don't delete this 1 - this is my review, I stand by my review - I just wish I wrote it sooner & escaped what the pharmacy has become before I let it get me THIS angry/upset

Stayed open past closing for COVID test for a flight. Nice family business. Saved us missing a…read moreflight.

They have been my pharmacy since I moved to Astoria 9 years ago and go above and beyond for their…read morecustomers. The best customer service ever. Love them!

I've been here only a a few times now for refills. I agree with the review before me that the mask…read morewearing is really not up to code, but that didn't deter me much. I am more upset with getting there and being told that my medicine is no longer in stock (even though I call and confirm the evening which I will be coming to pick up). The staff really doesn't even care the slightest, nonchalantly gives the "oh, I gave away the last one of those prescriptions earlier today, so you'll just have to come back when we get more in stock" speech. What? Umm. The hours are really not convenient for someone who works long hours and they are closed on Sundays which doesn't help. To not even be a bit empathetic or pretend to be upset about having a customer come there, just to be turned away AFTER CONFIRMATION of pick up date is actually disgusting customer service and plain rude.

Apothecary must have a reputation or arrangement with dermatologists. After requesting a refill for…read morea psoriasis medication and instructing my doctor to send it to the CVS a block from my apartment, my doctors office canceled the prescription sent to the CVS and sent it to this pharmacy. I received a phone call from the doctor assistant saying that my prescription needed prior approval so they sent it to Apothecary and Apothecary would deliver it to me. I was not happy with the doctor's office sending my personal information and insurance information to a strange pharmacy. I usually get approval from my insurance before using a pharmacy. They don't pay everyone. Soon after this call I received a text from this pharmacy saying my prescription was not eligible to be filled until after December 1st. It was a brand new prescription how could that be? Meanwhile CVS was in the process of filling it when they got a call from the doctor canceling the prescription. I'm wondering what kind of cahoots this pharmacy has with dermatologists. I'm way Upper East Side and this place is Columbus Circle. I was told delivery was free. I practically live in my CVS why can't I just go pick it up there! Waste of manpower delivering to me when I'm miles away. I was so tired and it's been over 10 days waiting I canceled the order at CVS myself. If Apothecary contacts me after December 1st I'm going to request they remove my personal information from their system. I'll be discussing this with my doctor when I go for my annual visit in February. I don't want to hear about my inflamed psoriasis. I'll just live with it. The side effects of the medication are horrible including skin cancer. Getting old ain't for sissies! Three Stars for being tech savvy...

Do not get your prescription from here. They cancel your refills without calling you. There is NO…read morecustomer service. They think that because they have some kind of arrangement with local dermatologists they don't need to help patients. Read the reviews. Definitely go some where else for your prescription.

That is always very helpful and they also have a very good inventory of medications including some…read morespecialty medications that are hard to find I would recommend I would recommend them

Should be zero stars. The pharmacist, who I believe is also the owner, was not only totally…read moreunhelpful but nasty, rude and unprofessional. She clearly had no idea how to deal with customers in need of medication.

Worst pharmacy ever. Horrible customer service. Compounded cream was always inconsistent, sometimes…read morewith grit in it, and pump dispensers that hardly function. They work with a delivery service that rings your buzzer and 8:30 in the evening. Complaints are met with "You should find another pharmacy." So I really suggest you find another pharmacy like I will be doing after dealing with their horrible owner on the phone. If you use them, be prepared to accept whatever they give you without complaint, because they could care less how you feel about your satisfaction. Zero stars if possible.

I am so happy I was sent to this pharmacy by my midwife!!! They stock the hard-to-find items and…read moreeveryone there is SO friendly and helpful. I can't recommend this pharmacy highly enough! I would give them 10 stars.

Firstly, Riverview Pharmacy is light years ahead of CVS and most other pharmacies. They answer…read morethe phone always and promptly. They deliver! You dont ever have to wait in a long cue forever. They bend over backwards to contact the doctors when a refill prescription is requested. They don't close for hours long lunch breaks. Another example? CVS is closed for hours mid day.

The greatest place always support good customer service very kind and always make sure I get my…read moremeds never had any problems shout out to a Harsh the pharmacist and Staff......

I was an original customer of Rite aid and when they closed I went to the Walgreens on 230th or…read more235th street in Riverdale. The service was horrible lines and wait was atrocious it was just disgusting. After getting sick a nurse suggested this pharmacy so I did the switch and moved here honestly it's the best pharmacy ever. Always ready with your meds the provider email and text service to know when refills are due for pick up. Small bit service is impeccable.

out of 3 of the times i sent in my preciption they only had my medication once. I asked them if…read morethey can email me my prescription because I found a place that i has my medication. they said no but that they can transfer the medication to the pharmacy if i gave them the info. then they told me they couldn't do that either. so i went 2/3 weeks without my medication.