Awesome flowers!! I love this place the service is great…read morethey have a great selection and specialty gifts

My family has been going to this florist for years and have always been extremely happy with every…read morepiece we have ordered. They always have a beautiful selection and each piece that was special ordered has surpassed our expectations! The arrangements are always fresh and last a very long time! The owners and staff are always friendly and helpful! Their delivery service is prompt in all kinds of weather. We look forward ordering flowers from here in the future!

Requested all white flowers with one single pink rose for our mother's funeral spray, does this…read morelook as described? And was unable to reach anyone to fix it.

My husband recently passed away. We so wanted to include gladiolas in our arrangements. Coriale…read moresaid they would do their best and their best was exactly what we got!!! The Hank you so very much!

Arrangements are absolutely beautiful! Truly stunning, and really wonderful customer service. I…read morelive out of state and it was so easy to order flowers for my mom. She's loved them every time. Would highly recommend!

Jackie is the most insanely talented florist we have ever had the pleasure of coming across. We…read morefirst met her when she did the florals for our wedding in 2016, but have since called her for many birthdays and other celebrations. Her arrangements are true works of art, and her service in on point and easy. In the Cooperstown area we will never go to another florist! Thank you Jackie for bringing such beauty and joy into our lives!!

I wish there was an option to give this place zero stars. I had a horrible experience prior to my…read morevisit where the owner of the establishment was rude and not helpful. I thought I'd give it another shot and order some flowers online. After paying over $100 I receive flowers that were not fresh and not at all what I ordered. They were also poorly packaged/decorated with straw bows, not even a nice ribbon or cloth. And once again, the owner was rude and looked right through me as if I wasn't even there. The whole place was pretentious and overpriced. If you're looking for care, creativity, and beauty in your next bouquet, Phoebe's is not the place.

Speaking to Pheobe on the phone was when I knew I wanted her to take care of the flowers for the…read morewedding. I sent her a few photos of some ideas I had and color ideas - she said she knew exactly what to do and had some ideas. She understood my vision and I trusted her to design it all for us. Her work is impeccable and everyone was in love with the flowers and decorations she delivered for us. Pheobe is great to work with and always responsive and helpful! I recommend Phoebe for all your flower needs.

We ordered birthday flowers for my mother-in-law. Our special requests were gracefully accepted,…read moreand beautifully carried out. The flowers were gorgeous and the vase they were arranged in complimented the flowers perfectly! Thank you so very much for making my mother-in-law's day, she loved them! Highly recommend!

Searched extensively to send a bouquet of flowers to a rural location. Finally found Lohse able to…read moredeliver to a rural location. The next day I was informed that the bouquet was not available but they could send a plant. FTD would have sent a plant for half the cost. I wanted a bouquet.

From ordering to delivery, SHF was wonderful. The online ordering process was easy. I even received…read morea call the morning of the delivery to let me know that one of the bouquet flowers was unavailable, but that they had alternative white flowers available, which the employee recommended. Trusting their expertise, I went with the alternative and I'm glad I did! The bouquet (picture included) was beautiful and the recipient was extremely happy with it. Thank you for such a wonderful service and making a beautiful bouquet!

Studio Herbage Florist was amazing to work with! They were extremely friendly and thoughtful when…read morecustomizing an order for delivery. SHF provided a delivery within hours of ordering and communicated by phone to ensure delivery details were accurate. I would definitely use them again myself and recommend them to you!

Great flowers but the 15 dollar wire fee should be investigated. Why? I used a credit card.read more

I have JUST gotten off the phone with this florist and spoke with The Owner…read more To speak with her was defended by the employee who answered the phone saying: "Unless you tell me your name, I don't know when she can talk to you." I told her "I will wait." Immediately ... she was given the phone. I explained to her what happened with my Mother's Day arrangement that was left on my front porch overnight on Saturday night completely unbeknownst to me any were to arrive. Saturday night's temperatures dropped to 32 degrees. There was a phone number listed on the 'card' for them to call. I was home ALL day. --- NO one knocked on the door! NO one called! She told me verbatim that her drivers are supposed to call, "but" if they 'can't' they are supposed to let me know. I told her I could give her the order number from the card, but she never inquired. I reminded her of a delivery of roses delivered to me 2 years ago, that I called and discussed with her. She and I talked it over that year, as I am a very rational person/understanding person. She offered to replace my order that year, but I explained that no matter what she tried to send 'could' replace what the sender had sent me. She was apologetic and very remorseful 2 years ago. Just today (Monday May 9, 2022) Shelly, continued to defend herself by complaining how it is to have 400+ orders to fill, can't eat, can't sleep and her body hurts because she is overworked trying to fill orders during holidays. Never ... in my life have I spoken to a person who owns a business yet defends her and her drivers' actions by complaining. She said to me, and I repeat: "Until you come here and see what goes on, you won't know." Guess what? I don't have to: I was the recipient NOT the owner!!! SOME PEOPLE DON'T EVEN HAVE FOOD TO EAT, yet you have a job, Shelly I am posting this review for you all to know what this person/owner said to me. To be thankful for the business you have could be humbling and not to complain to a recipient of your product could be rewarding. I am completely appalled! I am in SHOCK! I will make certain that who sent these flowers to me knows to never use this florist/owner again. Furthermore, I live within 15 minutes of travel time from this business who obviously has issues with taking/filling orders, not to even mention speaking with the recipient with some calm/concern/respect instead of disdain because she receives a call about an issue. Every person with common sense knows you don't leave live flowers outside in 32-degree temperatures without any calls about leaving them there. The flowers the person I love sent me are ruined! I received other Mother's Day flowers from a neighboring florist who DID have the courtesy to knock on the door and wait for me to arrive. I will make certain my loved one knows to use the competing florist instead. REPULSIVE! UNACCEPTABLE! PATHETIC! Maybe after Mother's Day orders are complete, Shelly, you can eat, sleep and your body doesn't hurt from filling orders you're blessed to receive ... and then ... you can rehearse what you had nerve to say to me on the phone! --- I'd be very ashamed --- I live close enough to make certain that the MANY people I know in and around this area know what I have just experienced, so they're not treated both the way I was spoken to, and how my loved one was taken for granted. Question for you, Shelly: Would you continue to support a restaurant that you received food poisoning from? Guess what? My flowers are sick ... ... and so am I !!! NEVER ... EVER ... AGAIN !!! ~Take notice people~

Everything about my bouquet was perfect! Thank you so much…read more It turned out even better than the picture that I sent as a guide for what I wanted. Everyone loved them and they were just the right amount of pink.

A wonderful florist! I ordered the birthday floral cake for a friend and it was absolutely…read moregorgeous. The flowers were lovely and very fresh. A beautiful arrangement. I spoke with the owners on the phone who assisted me in making my friend's birthday floral delivery very special. An excellent company to do business with. Many thanks!