The only real plus of Rosemont Plaza is the location, especially if you're a student at one of the local universities. The building is very old and it shows. You have no ability to control the temperature in your apartment outside of the 3 settings on the combined AC/Heater that every unit has which is ultimately controlled by the building. The air is usually very humid and the building can often smell musty. There were also numerous occasions of foul odors coming from sink drains in my unit. Maintenance came in and said that it's possible that a small mouse may have crawled up a pipe and gotten stuck. This persisted until I ultimately moved out. Speaking of moving out, it was a hassle. You have to "schedule" your move so you are given access to a set of elevator keys, which makes sense. What doesn't make sense is how most of the slots on weekends were always taken so management would "strongly suggest" that you pick a different day. I still had a number of days on my lease with some small things left over in my unit they were taken by maintenance. Management ultimately reimbursed me for the value of what was taken but again, these are things that just shouldnt happen. read more

I have lived in a one-bedroom in the Rosemont Plaza for just over a year. The neighborhood is extremely safe and is convenient given its proximity to 476, 76, KOP, and Northwest Philadelphia. There is a quiet small park across the street, and a McDonalds, Subway and CVS within easy walking distance. Rosemont Plaza hosts some very big rooms. If you are in the front of the building (facing Lancaster) you have wonderful light throughout the day. Lancaster Ave however can be quite loud in the early morning and in the early evening during rush hour. The free (non-HD) cable included with rent was a nice perk when I was searching for apartments, and the fact that they have Comcast SportsNet was a huge plus! The granite countertop in kitchen with modern flooring/appliances was also a draw, although the bathrooms and lobby are outmoded- the bathrooms in the lobby are however gorgeous! While rooms are big, there is only a moderate amount of closet space. The bathroom itself is around the size of a walk-in closet. I was pleasantly surprised when I moved in to see that they installed a new white carpet in my apartment. The padding under the carpet is dull, however, and sometimes if your neighbor slams their door/ kitchen cabinet loudly you can feel it. The noise from their kitchen into our bedroom could be trying at times, although it did improve after we had a discussion about it. Overall we have found that the apartment is rather quiet. Management was willing to fix/repair any and all issues noted on move-in. There are many benefits to living in the Rosemont Plaza. In addition to basic cable, electric, water and trash are included in the rent. Parking is also free, ample and safe. The management just repaved the parking lot so it is very even and smooth. The project to repave was fairly painless and was finished in under a week, although the lengthy construction project to repair/update the roof/awning in front of building appears to be stymied after several months with no progress, leaving the entrance with a bit of any eyesore. In the basement are reasonably priced large-load washers and dryers with electronic card payment system. There is a US Mailbox in front of the building and packages are safely kept in the conveniently located front office, which hosts evening and weekend hours. The manager also works late to accommodate resident's works schedules, and this allows issues to be discussed face-to-face. The traffic light in front of the building at Lancaster and Airdale also offers a long light for residents to enter/exit building at any time of the day or evening. Residence includes a limited access to Villanova University's fitness centers for only $25 a year. There is a pool in the back that is open Memorial Day to Labor Day for $125 per resident (with additional family members being $75 per year, and guests around $10 per day). The pool is large and beautiful with a diving pool and deep end. Not all residents buy memberships to the pool or decide to go swimming, so often you have a large pool to enjoy with yourself and the lifeguard. My experience is that lifeguards are not always reliable to show up/stay until the posted times (it is scheduled to be open until 7PM during the week and 6PM on the weekends), although management did refund cost of my pool pass because of this issue last year. Residents are polite and willing to engage in conversation. Undergraduate Villanova students cannot live in the building per an agreement with the University, and there doesn't seem to be an abundance of young professionals who live in the building either. Management is however very community-minded and community-friendly, and the complex is accessible and very welcoming of persons of all abilities. The complex hosts quarterly blood drives and semi-annual arts and crafts shows. The lobby also offers free books/magazines in lobby to take/leave for others. Management is most often willing to accommodate tenant's needs and offers free automatic bill pay. They also do a great job with upkeep of the building/hallways/ grounds, which adds to the experience of living there. On the downside there is a mandatory three-month notification for move-out (which management was unwilling to waive after two uninvited animal guests entered our apartment late last month). Overall my wife and I have had a pleasant time residing here. For the location, generous utilities, and overall hassle-free experience it's hard to go wrong by choosing to live at the Rosemont Plaza! read more

I'd like to start by saying I don't frequently review apartments and I'm not usually critical. However, my experience here was by far the worst I've had as a renter. Here's a few things you can expect living at the Rosemont Plaza: * The busiest, loudest intersection on the Main Line. The traffic outside the apartment is extremely heavy during rush hour, making it impossible to turn into the building. Prepare to wake up each day to the sounds of honking horns and good luck trying to turn in/out of the apartment at peak times. * Very poor insulation - the walls and windows are so poorly insulated you can hear a conversation going on in the parking lot even from the higher floors and all your neighbors. There's no privacy. * No central air or heating. Each apartment in Rosemont Plaza has a wall unit that only has heat in the winter months and cool air in the summer. There's no temperature controls, and if it's an unseasonably warm day from November-April, there's no way to cool down the apartment and the air becomes very dry. * Construction. During my time here, the construction was frequent on my floor to retrofit existing units. This was very loud and disruptive. Water was turned off often. There's no getting around the building's structural frame is very old and the renovations don't mask more fundamental problems with the AC, plumbing, insulation, and air quality. * Inflexible lease terms - I had to switch to a month-to-month lease because I wasn't sure when I would need to move. This came with both a rate hike, which is pretty typical, and the stipulation that I had to give 90 days notice to move. Why are you paying a premium for a month-to-month lease if it doesn't give you the flexibility to move? I've never encountered this before in any apartment contract. The whole process of terminating the lease was also about as pleasant as pulling teeth. I suggested a date well in advance of the 90-day notice that I'd like to vacate and was only later informed my proposal would require management company approval. They did not let me know how long this approval process might take. It took months of back and forth to finalize a date and this process seemed cumbersome at best and really time-consuming for everyone. I think this could have been avoided by being transparent with tenants from the outset of those pre-approved dates to vacate and have them select one. By the end I was just counting the days until I could leave. The icing on the cake was the security deposit was also returned a month late - Pennsylvania law requires that deposits be returned in 30 days. It was not. I honestly have no idea how this apartment complex received so many good reviews. read more

Best place to live on the Mainline! Anne and her team are like family and keep every inch of the place clean and safe. Many colleges nearby, but they only take graduate students. 76, 476, SEPTA (buses & train) right out front. Excellent commercial tenants in building. Really a 10 out of 10 rating. All utilities included except for internet, but just call Russell he will hook you up- very trustworthy staff. Gorgeous pool out back open from May until September. Snow removal and they shovel out cars in lot too. Nice community of tenants who are friendly and very quiet. Great maintenance staff who fix thing fast, like next day fast! Everyone here is extremely helpful, friendly and really treats you with respect. It's an awesome place- where I still call home after 16 years and I could live anywhere in the world! read more

We lived here for 2 years and for someone who moves around a lot, I can say it's a well deserved 5 star rating. The property manager, Anne is an angel and will go above and beyond to make your stay comfortable. The entire management is amazing and gets work orders done ASAP. You wouldn't go wrong renting here read more

I lived here for two years before moving out. The only reason that I moved was because of a new job. Rosemont Plaza was a real joy to live at- I feel like I definitely got my money's worth. Since all utilities (except Internet) are included in the rent, all you ever have to worry about is paying the rent. The apartment is built out of poured concrete, so you will almost never hear your neighbors. The maintenance staff is extremely quick to fix things, and when it snows, they are always here (even at midnight) shoveling every single car out and plowing the parking lot. There is a SEPTA station located across the street and plenty of shops within a ten-minute driving range. I would definitely recommend living here. read more

I stayed at Rosemont Plaza for two years. I live in NJ and needed a place for weekdays working in the Lower Merion area. I found the staff always accommodating and responsive. Anne Garnett is extremely pleasant and professional and maintains a high degree of professionalism that permeates the residence. Preston Lewis is the building superintendent and he makes every effort to respond quickly and courteously. I maintained a covered parking place but was always impressed with snow removal and accessibility of surface parking. Maintenance personal are excellent. There is literally NO noise. I never heard anyone through the walls. Grounds and overall appearance is fine. During the two years they upgraded both the exterior and the garage level access. read more

The staff is wonderful, especially Anne. Residents are friendly and quiet. Maintenance is prompt and attentive. The parking is free, and although close spots fill up quickly there is always ample parking. The building is definitely worth it for the price. We had to relocate about a year ago because of work but we miss this building and the location. read more

horrible dirty tenement looking apartments. Rude management, plumbing never works, hideous blue old shag carpets.