I cannot urge you enough to avoid Dr. Grafals. I went to see her because I had postpartum…read moredepression and was having a bad reaction to the med my gyn had prescribed. I felt awful - emotionally and physically. She abruptly told me that if one SSRI didn't work for me, none would, and I'd have to go on stronger meds and wean my 3 month old baby. When I asked her if it was a good idea for a depressed mom to lose the only connection I could make to my child, she said it didn't really matter much whether I nursed or not, that she had chosen not to nurse, and that my son would be better off if we let him cry at night, weaned rapidly, and bottle-fed him. I was stunned. I couldn't believe that a doctor could be so ignorant and put her personal opinions about the "waste of time" breastfeeding was (her words, I'm not kidding). She wasn't kind or even understanding. She seemed amazed that I cared. I read the literature - I'm a professor, I'm used to reading professional journals - and I told her that there were many safe antidepressants for nursing moms, that nursing helped with the symptoms, etc. Here's what it comes down to: she didn't care in the least about me and what I was going through physically, she had no idea about research that was 10+ years old, and she gave me BAD and seriously HARMFUL medical advice - without any sort of knowledge of the meds she was going to prescribe. Run, do not walk away from this terrible doctor. I went to a psychiatrist even though I thought I didn't need to, and found out that different people respond to meds differently, that some SSRIs work when others don't, that nursing was key for my condition, and that my chronic insomnia (which Dr. Grafals had dismissed even before I was pregnant) was a key part of the issue. Don't see a GP for anything related to insomnia, anxiety, depression. Don't let them prescribe meds they know little about like Paxil and Ambien. I now have a GP who works wonderfully with other doctors as needed - knows what she knows, and doesn't hesitate to refer me to a specialist where needed. She never puts her personal opinion in the way of my care, and she listens to me. Grafals didn't even come close - but I'm grateful in a way. If she hadn't been so indifferent and uncaring to me, I never would have found a GP who was the complete opposite.

The most unprofessional practice that I have ever been to. The first time I went there I got…read morethree stitches in my finger and the doctor said he had been there for eight hours and was really tired. I don't know why I let him continue. He put the stitches too far apart and the wound didn't heal correctly. The second time I went there I was horrified by the place. I went in for an infection and the place was disgusting. Dust on everything and medical equipment not properly stored so it was probably not sterile. Do not go here. They only want your money.

From the owner: Since 1996, Collins Medical Associates 2, PC has been providing unparalleled medical care to…read moreConnecticut children and adults. Our team of multispecialty physicians has studied at the nation's premier medical schools and facilities, including Harvard, Columbia, Georgetown, Tufts, Albert Einstein, New York University and the University of Connecticut. But it takes more than a great education to be a physician at CMA 2: it takes special doctors, the kind of doctors who know how to listen and how to answer questions in a language that you understand. That's why Collins Medical Associates 2, PC has grown to over 41 doctors at 20 locations. We've also experienced growth beyond family medicine, internal medicine and pediatrics to four other specialty areas, so our patients can receive advanced medical care and stay within the CMA 2 family. Each physician is affiliated with Saint Francis Hospital and Medical Center, one of New England's most comprehensive medical facilities. Some physicians offer additional affiliation options to meet your individual hospital needs.

I'm new to the area and needed to establish care with a new primary care doctor. Most primary care…read moredoctors I was trying to book with were fully booked until early 2025; I'm calling in July/August 2024, that's insane. Dr. Mufti's office was the only one I called that was available and in two weeks, score. The office is located in a convenient location; a medical building with plenty of parking. Checking in was easy, staff and Dr. Mufti were friendly. Now here's the kicker, the first appointment was just a meet and greet with the doctor. I went over my medical history with the nurse for about 45 minutes, entering all the details with her. By sending the patient documents electronically and having them fill out their medical records/info electronically and before they arrive for the appointment, this would drastically reduce the wait time; it will streamline the appointment for both parties and save a ton of time. After meeting with the doctor, we went over my records for about 15 more minutes. She had labs ordered and gave me a paper requisition for Quest Diagnostics and I was able to setup a second follow-up appointment for 2 weeks later; I'm sure we would go over my lab results then. The appointment took an hour and 15 minutes, which is pretty long compared to others I've been to. I'm just used to the medical history being inputted electronically and submitted before the initial appointment and only one appointment needed; the lab results would be discussed over the phone and not a whole other second appointment. This would save some time for both parties. Since I was given a paper requisition to get my labs done at Quest Diagnostics; I booked an appointment for a week later, fasted for it, and went to my morning appointment at QD. The phlebotomist went through the paper requisition and there was a diagnostic code that was missing on the requisition, therefore, she couldn't do my blood work. I tried to call the doctor's office multiple times, but of course it's closed since it's a Saturday. My time was wasted and I was very disappointed. I decided to cancel my follow-up appointment with Dr. Mufti because the inefficiency of the appointment process was wasting my time. In the end, here are my two cents and constructive criticism, use technology and have things done electronically and double check the requisitions; nobody likes their time wasted.

The doctor (Mufti ) seemed unfamiliar with therapeutic communication when interacting with new…read morepatients, which led to some awkward situations. As a nurse with a few years of experience, I've been trained extensively in therapeutic communication, but this doctor's approach felt like a completely different challenge. I don't know how others might perceive this kind of experience, but for me, it was truly unpleasant. I hope to never encounter something like this again in the future. the older staff was very welcoming and friendly, compared to the younger one when you communicate with her, it seems you have to go up to her level.

I have had a few appointments over the years. I'm going to change to a different primary care…read moreprofessional. Without an actual doctor there, it's more or less amateur hour. The PA is ok, but nothing special. Some of her science is out of date, but for a quick checkup, she's probably fine. The office staff is rude and disorganized, and I am not planning to return, let alone follow through with an appointment scheduled without my permission or consent. There are many medical professionals in the area, and I suggest finding someone different

The first thing I must say is Teresa Keddy the nurse practitioner is wonderful. Sadly, the office…read morestaff is horrible, condescending and unprofessional . Due to these issues, I finally decided to change providers. No one is on the same page, making the problems continue without improvement. After requesting to speak with Teresa, her staff told me she doesn't speak to patients on the phone. I was told to make an appointment if my concerns were so important. I requested to speak with a manager, I was told the same thing. Other issues have been going on. If the staff doesn't want to continue a conversation or if they are unable to understand a request, they park the call with the hopes that Patients will hang up. Several times they have claimed prescriptions were sent to the pharmacy when in fact they were not. I requested written prescriptions so I could drop them off myself but was told Teresa doesn't write out prescriptions. She does, I have gotten them from her. My question is, what do they actually do? It's disheartening to see a wonderful practitioner have her reputation marred by her office staff.

This practice in Avon, CT has been open for the past few months. Run by an experienced doctor who…read moregenuinely cares for his patients, the patient care and comfort is a top priority in this practice. I recommend this business to any patient.

I am looking for functional doctor so I was referred here from my boss who has seen these…read moreindividuals herself. I have only made it as far as to have a telehealth visit with Dr. Mary Ann. On the day I have the visit, I had to reschedule from an earlier time to a later time, so I was able to get in contact with Jessica at the front desk, who was very very professional and friendly btw! I am rescheduled for a later date and the Doctor who I was to see via telehealth had never called me so I called Jessica again and she was very prompt at getting the Doctor on the phone with me. The doctor either wasn't notified but the first thing she said was "well you cancelled you're appointment"....a little on the unprofessional side for me, because I didn't get a "Hello", "Sorry about the mix up" , nothing. So I know I'm not going to get far in this visit because you have to pay for these things but I was expecting just a little more. I told her my concerns and the first thing she ran down was the price...It made me feel like she was deterring me. I was really looking for what were their potential plans of action just baseline for their patients. All in all I wouldn't proceed just on the tone of the first telehealth visit.

I am prefacing this review by acknowledging that I have not seen this physician. However, the way…read moremy appointment was handled today was a serious insult and joke. Therefore, I can only persuade new patients to avoid this office. I called the Hartford Healthcare line to get an appointment in Avon. Honestly, I didn't care who the appt was with. I am not feeling the greatest and being new to the area, I was hoping to be seen and then establish a primary care doctor. I was scheduled with this doctor. Again, I would like to mention that I am unwell with obvious symptoms. I show up for my appt 15 mins early. All my personal information is gouged out of me. My insurance card is run and copay is paid. The nurse even calls me in. But then I am told that since this doctor is not currently accepting new patients I cannot be seen. So again, this is a sick patient who came all the way in with a legitimate appointment and was turned away due to their admin error. The office did not even have the decency to let the doctor see me based on my illness. Of course I am livid and will recommend no one to come here. Primary care physicians are plenty and being treated like this as a sick patient is a violation of your oath not to mention human decency. Totally not worth the effort for just a family practitioner.

Dr. Goldberg is a very caring Professional. He is concerned about his patient's well being…read more He takes his time and listens to what you have to say and how you are feeling. I highly recommend Dr. Goldberg if you want a good Psychiatrist.