Beware of Metro Sew & Vac!…read more I took three sewing machines in for repair in August. One was fairly new and didn't need much done to it. Other than it being during the state fair, it didn't take long to fix. The other two were family heirlooms. One was my mother's Kenmore model 43 that she received as a wedding gift in 1957. They were not immediately repairable, but the man said he would see what he could do and call me. Because it was in August and they have a big set-up at the state fair, he told me it would be a while. When I picked up the one machine he could fix in September, he did NOT tell me the other two were unrepairable, he said he would work on them and see what can be done, but there may be a repair investigation fee but he could not repair it. I told him okay that was fine, I wanted the machines back either way. I have a witness to this. He did not ever call me nor did he have anyone else who worked there call me. When I finally did call, November 1, he said he would look for them and call me back. He didn't, so I called the next day and spoke with Shari Peterson, who said she would look again and call me back, but she thinks since it had been so long, they junked them. Without ever calling me, they disposed of my personal merchandise. Now they claim they were only worth $5 as junk and are only offering me $100 in store credit for them. For my mother's sewing machine that only needed the tension worked on (Bob's words) when I picked up the other. Share this on your own walls so that everyone knows to stay away unless 6o7 want these thieves to steal your family treasures right from under you and only stand behind a "not responsible for items left after 30 days" rule (that will not stand up in court!). Share this with everyone!

Metro Sew & Vac did a wonderful job checking and cleaning my sewing machine for its annual service…read more They did a thorough job with a quick turnaround time for a reasonable price, all while taking precautions during the covid pandemic. They also gave great advice on upgrading to a new machine. I will definitely be using Metro Sew & Vac again. Thanks!

Absolutely outstanding: the attention to detail couldn't be more careful, & the speed & sensitivity…read moreis equally impressive. This woman has done terrific work every time I've asked, on a remarkable variety of assignments.

10/10 service and results. Received my alteration within 1 week during PROM SEASON. Great…read morecommunication and awesome outcome, such a working lady who gets the job done! I recommend to anyone in need of clothing alterations!

Keo is the best! My favorite tailor in town. Super friendly and the prices are very reasonable…read more Highly recommend!!!

Best tailor in Des Moines, bar none. It has gotten to the point that I can't trust in-house tailors…read moreto even finish a new pair of pants because I know Keo would have done better. I have taken countless pieces to Keo--blazers, shirts, even jeans--and in every instance left his shop with value added to the garment. I simply can't imagine bringing any garment, old or new, to anyone but Keo. Perfection every time.

Been here several times over the years since I'm petite and need help with many garments. The…read moreshopkeeper is very helpful and can help you to problem solve how best to fit a garment to your frame. Quick, reasonably priced, high quality work.

Reasonable prices and staff is easier to work with. Quick turnaround time depending on the…read morealteration.

What can I say about Cody's work? Its incredible! He really knows how to make you look your…read moreabsolute best! Ive seen him throw together a dress or two and everytime they are so unique and shine above the rest. However, what really sets him apart from others is his genuinely kind personality. If you ever need an outfit be it halloween, a pageant or just for kicks, I highly recommend Clenz Designs!

From the owner: CLenz Designs, LLC was founded in early 2013, By Owner/Designer Cody Lenz. CLenz Designs creates…read morecustomized evening gowns, pageant wear, dance wear, audition uniforms, wrestling uniforms, and other custom apparel. We are commited to providing top-notch professional service to an ever-growing industry. We use quality products and provide unique apparel to our customers. You can expect one-on-one consultations from initial design conception, to creation, and delivery. CLenz Designs strives to create a professional and friendly environment. Based out of Des Moines, our apparel is constructed and designed exclusively in the USA.

I have finally mustered up the courage to warn others about my experience. Tran ruined my favorite…read morepair of jeans that cost me over $300. My biggest regret is not sending them to get professionally altered, I should've known better but i didnt know just how badly a simple request could go. I didn't want to wait the shipping time so I chose to support local and I hate to write a bad review of a mom n pop shop like this so I even went back to tell them I was unhappy with their work and all they said was "sorry. Go elsewhere then" with an angry cold glare and blamed me for requesting the original hem. Little did they know I already went to another alteration specialist and they told me the bottom was sewn too tight, that's why it looks so ugly and crumpled. Not to mention when I was still sitting there clearly upset, Mr. Tran kept asking me about my race. I'm not here to make small talk buddy I'm here to see if these people know how to make it right and the answer is no. I believe this was not a mistake, just a lack of skill. I wish someone had warned me out of the kindness of their heart not to trust Tran with expensive clothing that I can't afford to replace if ruined. I have attached pictures of the exact same pair of jeans below with the same alteration requested shortened and you can see the difference between Tran's work and a professional's. And this is after I even ironed them to try to make it better but clearly the damage is done. When I wear it, it looks permanently crumpled. The bottom of the wide legged jean was the most unique and beautiful part of the pant and now it is hideous and butchered. I am completely and utterly heartbroken. I had to save up to buy these jeans and now they are permanently ruined. Heed the 1 star reviews. You were warned.

Tran needs wayyyyy more than 5 stars!!! She is a wizard. I don't know how she does it, but she has…read morecompletely changed my life with her work. As a woman over 6'2'', it's always been a struggle to find dresses/pants long enough for me. She has altered numerous pairs of pants to fit my long legs, AND she added 5'' to my wedding dress!!! I used to try on hundreds of items before finding something that kind of fits, but now I find things right away because I know Tran can make it fit me perfectly. She can do it all. She is absolutely one of a kind, and I am so incredibly grateful for her craft!