I used to enjoy shopping at target. Clothes were hung in nice displays, food looked appetizing,…read morestore was clean, and there was always a friendly staff worker nearby to help. Now you can see they are clearly cutting costs with lack of staff members to ensure a quality shopping experience. I have to walk over piles of clothes on the floor to find something that's still on the hanger ( I won't dig through clothing pikes on the floor). Actually, I won't be back to purchase low cost leisure wear anytime in the near future.

Today I placed an order for one box of dryer sheets. I unfortunately mistakenly went to the wrong…read moretarget. I was waiting at that target for quite a while, realizing everybody was leaving before me, and after finally calling that target and finding out that my order was actually placed at the Willowbrook location. I started driving to Willowbrook as I got closer to Willowbrook. I went ahead in the app and said that I was still coming, and when I did that I noticed after they had canceled my order I asked somebody who was outside giving an order to a customer about it. They said that the manager canceled it I was told to go inside to have that order processed mind you I did a curbside pick up for a reason. It's Sunday. Today's the day that I was just lounging in my house doing laundry had no intention to be out in public was not definitely presentable. Kinda look just like a bum today so I go inside. I talk to the first person who tells me that it would take two hours to process the order because I'm explaining to her that I don't have any of my debit cards. I just changed my bank account on Saturday so my Apple Pay is not working properly yet Being that I have no cards. I told her if I could please place the order on the app again because my target card is attached to my app. She keeps telling me it's gonna take two hours although the item is in her hand in a bag I've worked retail before as a courtesy. I feel that they should've went ahead and processed the order for me I then asked for the manager who canceled the order. She comes out with a very arrogant look on her face, seemingly looking like she's talking down to me as there's a crowd of people who probably feel more superior to me just because of how I look compared to everybody around me I'm Hispanic in a community of mostly Caucasian people at a target. It's the year 2025. Let's be real here if I was Caucasian Lexi, this team leader or whoever she is would've put this order through. I kept going back-and-forth with her about how it was unfair that she canceled my order. I told her if I could please place this order again I'm already here. I told her where I just came from. I told her the whole situation I told her if she could please look in the system to see if she has many orders that are that are placed that need to be picked up if I could just place the order I will stick around if it takes a half hour which is what it took from the time that I placed that order to the time that I got the email that it was ready for pick up. It did not take two hours. She looked in the system and told me there's not that many orders. It should take up to two hours again, not trying to be sympathetic or do me any kind of courtesy because she was the one that canceled the order on me. I know she could tell by my face and my voice that I wanted to cry I suffer from anxiety, depression I felt so bad about how she treated me That I'm not gonna just let this go. I am going to make sure to file a complaint against her I've been trying to call the store so I can get a store manager's name and nobody is answering my call. I received notification of my order being ready at 1:49 PM. I checked in at about 152 while waiting there realizing that mistakenly I was at the wrong place. I started heading over to the right location and by 2:23 PM. She canceled my order on me When I had already notated in the app that I was still coming in between that time.

#33/2024 This is not a shopping mall Kohls…read more This is one of those standalones that are usually found in the little strip center along the lines with usually a home goods and a Marshalls. It's a ground floor one level it's a very large store. The only thing I don't like about this one is a lot of the sales people that work here now are quite aloof. I tried to get some assistance for some athletic pants and I get to find somebody and ask him to page some like four or five times. I have noticed though the reviews kind of reflect this recently too this is kind of a Kohls if you know what you want you go and get like say a pair of jeans or a shirt and out gone. I will say the one located in Orland Park is a whole lot better and I will be reviewing that one that's an older store multi-level but the staff is what really makes it. Also the stock is a lot smaller here too you can go to two different locations it's amazing when I looked at the stuff that was there for men as far as athletic pants and I was looking for by Adidas it was a very limited selection I went to another location and they had a very large stock. So basically from my two experiences here recently I just given three stars it's average across the board nothing great nothing bad.

I love our local Lemont Kohls. The staff is hard working, helpful and friendly. The selection is…read moregreat and the store is nicely remodeled.

Quality clothing; comfy and stylish. Something for everyone. Even a great selection of accessories…read morefrom hair ties and clips to hats and crossbody bags. I found a couple of pairs of pants and a really nice hat that was on clearance. Who doesn't love a good sale? What was most special about this visit is that for a petite person like myself, I receive free alterations with purchase. Had to return back to the dressing room where one of the young ladies would pin my pants to my desired length. They send them out and I pick them up in a couple of days. I have never been more excited! When I am unable to find petite pants, I spend a lot of money on alterations. Thank you Lululemon!

Always liked this store. It can get crowded by rowdy teens, but you need to come when they're at…read moreschool, haha. I bought a shirt for $118. I came back 2 days later to return it and waited for the store to open at 10am. An employee placed a temporarily closed sign on the front window that was super vague. I am disappointed in the lack of communication. There were a lot of customers caught off guard, too. The closest other store to me is downtown Naperville.

I had an excellent experience at Nordstrom Rack in Oakbrook. I wear an AFO and had recently gotten…read moreout of a cast, so finding comfortable shoes that fit properly was a challenge. Natalie in the shoe department went above and beyond to help me. She was incredibly kind, patient, and took the time to help me try on shoes, even helping me get one on when I was struggling. Thanks to her, I found a pair of shoes that I absolutely love in the right size. The customer service was outstanding, the shoe selection for on clouds was excellent, and the prices offered great value for the quality. Natalie made what could have been a frustrating shopping trip into a wonderful experience. If you're ever shopping in the Oakbrook shoe department, I highly recommend asking for Natalie. She truly cares about her customers and provides exceptional service.

Hire more staff & have separate line for returns! I waited 25 minutes to return an item. After…read morereturning, I planned to shop but refused to stand in line again. Completed survey, manager called and all she could do was apologize. Customer service is the reason stores and malls are closing!