Pretty much like any other Ross store. Clean. Large selection. Some bargains. Mostly odd sizes and out of style clothing. It can be difficult to get assistance finding something. read more

Stepped in here for some AC and a little shopping while waiting for our room to be ready at our hotel down the street and I'm almost convinced it was hotter in the store than it was outside. It was so stuffy, it was actually difficult to breathe. I'm very aware we were in Miami and I am very aware of how hot Miami is; I live in this state for goodness sakes, but I don't think it should be more miserable in the store than outside in the shade. The store is dirty and not at all organized. It's difficult to find anything and very difficult to move around in. I felt like I had been packed into a sardine can. We made our way to the back of the store and I had enough of the "coziness" so it was time to leave. I was just way too crowded in. If you have trouble with closed spaces and being to close to people, this is absolutely NOT the store for you. I didn't interact with anyone who worked in the store other than the security guard at the front when we were leaving. He was very kind and gave a great recommendation for a nearby restaurant. It was really pleasant speaking with him (darn it, I always forget names). Accessibility: Navigating this store easily in a wheelchair... absolutely not. I mean, it can be done, but it is difficult as the aisles are very small. Even the main aisles from the front to the back of the store are very small. Accommodating to my Service Dog. read more

This is definitely not the best Ross store. It felt unorganized and a bit haphazard. I would rather go to other locations.

This is probably the worst Ross I have ever seen! They had nothing but junk and everything was all over the place!! Even if you tried there was nothing interesting! read more

Clean store, lots of security, and they had some nice selections of dresses and pantsuits. The cashier was very fast and made sure people did not have to wait a long time on the line. I just wish they had more selections of skirts and formal dresses. read more

Very rude red hair Cuban lady, she hadn't even finished with customer in front of her and kept saying next and looking at me like I'm going to go on top of those people or something, obviously I have to wait for them to finish and move and then she's supposed to say next ... then that's not all she's scanning my things and saying ready ready when she hasn't even scanned the last thing yet and I'm like u just scanned the last thing now why u say ready twice already like what are u rushing me for when ur not done. EXTREMELY RUDE AND IMPATIENT . Then she says something slick in English that wasn't even understood so I'm like ok let me just check the receipt and I just look at it for a sec and say yea it's good and then she proceeds to say "NO NO NO" and take everything out of the bag when I had already said it was good but she did it out of spite:. Smh I had never met a Cuban like this most of them are nothing like that... Horrible customer service. She should not be working there if she doesn't know how to deal with customers correctly and should be retrained to or definitely at the very least be corrected on this review. Another thing apart, the store is very dusty, one other cashier kept having stuffy nose and I also had sneezed earlier before and had been having an itchy nose and that was even since before I noticed she had stuffy nose while working and it wasn't the cold and flu kind. It was clearly the dust kind you can tell. read more

Cheap prices love the location big parking the work is unfortunately it doesn't look happy

I didn't really spend that much time inside the Ross. I only went because I was returning a pair of Crocs that my friend bought me for my birthday. The shoes didn't fit so I returned them, before I did I scooped out the shoes section to see if they had the same Crocs in my size but there was none in sight. I ended up buying a bracelet holder and getting store credit with the difference after returning the crocs. I gave it a 4 stars because I never had any problems shopping there and it was empty to the point where you could shop in peace and check out in a quickness. I'm always going to return since it's one of the closest Ross to me. Anyhoooo, until next time, Later! read more

good store, good clothing. but someone help me understand why there's a security right next to check out after you check out asking to see your bag.. makes no sense.... kind of stupid if you ask me read more

Overall, this is a pretty great Ross to shop at. I always enjoy walking through the aisles (read: clean and tidy) and there are always great finds to be found. Those of us bargain hunters know that not all Ross' are this way, some can be pure horror to even walk into. The selection is good and they seem to move inventory fast but also replace it quickly so its selection is never sparse- big win! The location is pretty great too (for me), convenient to home, free parking, etc etc. The staff are friendly and security is alert but welcoming (this is R-A-R-E) good job at this location :0) read more

I found a lot of great things here in home goods section. The sneakers look fake. The manager was rude to my mother and said something about her in Kreyol and my mom understood her and the line was super long all the way to the back door. I've never felt so angry with a sales associate in my life. How dare they treat my mother that way. No respect. They need to shut this place down. read more

Ross never fails me! Even when I'm not looking I always find myself buying because I find something every time. You can always find clothing, accessories, and home goods for the low, although they are sometimes broken. This location used to be a lot worse, it was always a mess with things on the floor or just not where they were supposed to be. I'd honestly wonder if the staff did anything besides be at the registers. Since they have remodeled though, there seems to be more staff; there is even staff at the front to monitor the clients coming in and out of the store. Since its change, I don't think I've seen things on the floor and everything is well organized into sections. You are able to find things easily. The staff is still not very friendly. I've gone into the fitting rooms at times and the attendant has not said a word, just counts the clothes and gives you a number and points you in the direction to go. They have upgraded their cash registers though and there are more staff checking clients out. I remember years ago that the lines were so long and so slow that I'd just put the stuff I wanted to buy back down. Now the line isn't that long, but I can definitely say it's always busy at any time of day. read more

This place is horrible! They need to hire more people! U have people waiting in line to pay for over a damn hour in the middle of the day on a Thur! ‍ read more

Ross Dress for Less - Department Stores Near Me - North Miami, Florida

-5 stars. Have NEVER been to a Ross so dirty and nasty. This includes the staff. The conversation between employees (including the manager) in front of customers was shocking. Leave your personal drama in the break room or home. This took place while one of the cashiers was checking out a customer. The store is filthy and reeks. The bathroom has an overwhelming smell of urine and is dirty beyond believe. I wouldn't let my dog use it. Ross should be ashamed to have this store with their name on it. Shame on management. read more

They are more worried about theft then they are keeping the store recovered. Its a hot mess......it gets worser everytime i come. This place is a safety hazard. Hangers, clothes, broken items on the floor, the people that work there just walk by it and dont care. It seems like management is short staffed and do not know how to train their employees. Its horrible. read more

Ross Dress for Less - Department Stores Near Me - North Miami, Florida

SHOCKING!!!!!! This has to be one of the most disgusting Ross I have ever been in. Whatever you do, do NOT go in the dressings rooms. Dirty, dusty and gum all over the dressing room curtains. There has to be some kind of sanitation violation! Floors and shelves are so dirty. Shocking just shocking! Actually disappointing!!! read more

I don't know why there are so many bad reviews here but I have had many great experiences at this Ross. Most of my art is from here and their frames are inexpensive so I can add my own art to the walls. Plush towels, bobby pins, high quality body wash and a wide selection of kitchenware makes it easy to leave the comfort of my Amazon bunker for an otherwise dreaded and usually avoided social shopping experience. Also, the snack selection is creative and filled with tons of healthy sweet and savory options to satisfy any craving. Yes, lines can get long and having to carry all your goods out to the car because shopping carts can't leave the store is a bummer but I'll burn a couple calories running back and forth in exchange for $20 comfy running Polo sneakers. read more

This is a busy strip mall. You cannot get a parking space since all the employees of Ross, especially managers, do park at the front! Either at the front door or the very next row.. but all in front. We love shopping at Ross, but this place is messy and unorganized. Managers and workers park in the top front spaces... you cant ever find parking. read more

This store is a $h1t SHOW for lack of better words. My last time visiting (New Years Day, I know I know busy day but still) they announced that they were closing cash registers in 15 min. at about 5 mins to closing a cashier motion something and everyone started rushing the cashiers and fighting over who was in line and who wasn't. I blame customers and staff for that show. My first time going to this Ross's fitting room I was greeted by THE WORST attendant. She shouted at me for having too many clothes (I had like 15 items), rudely told me to get out of line until I picked the items I wanted to try on first. I kept saying ok let me just have the first X items, she made me wait in line all over bc she couldn't multi-task or just wait 5 secs as she counted the X articles that were allowed in fitting room at a time. When I was finished with the rude lady in the fitting room and headed to the cashiers, I noticed the line was to the back of the store with PLENTY of open cash registers. I know they may be short on staffing hrs or something crazy happened like 5 people called out sick but that wasn't the case. Staff was just walking around doing nothing. All in all go to this location if you want to wait in long lines and have ride customer service interactions. read more

Quite interesting to shop, has many varieties and good prices. But the organization is bad. Bastante interessante a loja, tem muitas variedades e preços bons. Mas a organização é ruim. read more

Only 2 cashier all the time. Check out is about 30 to 45 min. Great greeting in the entries. But the worse customer services for the check out. read more

I was surprised to read the low reviews this place got but to be fair the last time I came to this Ross was last year during the tax free weekend ordeal. I'm way overdue but I remembered I was surprised for it being organized, especially for such a weekend. I was able to find a lot of items and great brand named shoes, which I'm never lucky with. I guess I will have to pay them another visit soon and see if it's anything like I remembered. read more

I love the deals here, I always find more tgan what I came looking for. However the wait at checkout is always so long. I usually put up with it because of the money I'm saving, but it's still frustrating every time. read more

Horrible store. Very messy. Staff is very rude and slow. Horrible horrible!

Wow!! Normally all Ross stores are messy but this on is horrible. The site is very dirty and the employees are not so friendly. Parking is always an obstacle because its such a busy area. I'm better off going to the one by my house off Sheridan. read more

The Ross staff is rude, not helpful. The lines are always so so long to pay. Not worth wasting your time at this location! Always extra messy and parking is usually bad. Managers as well as staff are unprofessional - seriously - these people need some training to learn how to treat customers and conduct themselves. read more

I sum up every Ross experience as follows: I came; I bought; I returned. Interview gear on Ross, as always. read more

Total Discrimination...I applied here & was asked if I spoke Spanish...by the way I'm Native American, was told to be there at 10am, the manager didn't show up til 12 pm read more

Wow! Customer service sucks at this place! Nurys behind the register counter was extremely rude to another customer! Good thing I was not her customer because I would have not been as polite as the person she was tending. I really hate this Ross since it's always a mess and people are rude and there is never any parking, but since I had to take my daughter to sewing class that is around there I decided to stop by real quick to get my son shoes... Found the shoes went to pay, and saw what was happening. Nurys should not work with people! Even my son was starting at her in disbelief and he is 5! Probably will not be passing by again until another 2 years. read more

Ross as we know and love it! This place seems to be a bit smaller than other locations but pretty much has the same things. You always get welcomed very nicely as soon as you walk in and the workers there a very helpful. Not too long ago I've been renovating and decorating my place. And Ross was my go to for the accent pieces I needed for my new place. Every time I got anything big I got immediately helped with carrying it around and keeping it at the register while I was still shopping in the store. You can't beat the Ross prices that's just a fact. Especially because all the pieces I got had a very good quality. The only thing I don't like as much is the shoe sections since they don't carry all the designs they have at the other Ross stores. But either way I can definitely say it's worth spending your money at this place. They bring new stuff every day. So if you are decorating your place you most likely want to go there everyday. Also because these things don't wait for you. They are gone super fast. Definitely recommend Ross is general. You will always find some little treasures in this place. read more

Love this location for the merchandise, however the ridiculously long lines and parking are really discouraging. This Ross needs to get better with hiring more people to check people out faster. You can end up standing in line for 30min or more. It's not worth the hassle sometimes. read more

My first yelp review. Well I went to this ross this morning. It opens at 8a.m. very convenient if you want to be practically the first person in the store before the large crowd of people cone in the store. Sadly today I didn't get to do my shopping. I had been in the store probably 15 minutes, when over the speaker one of the workers calls. All sales person and clients please come to the front of the store there's an emergency. So I dropped my basket and go to the front. Apparently it smelled like smoke in the stock room. Well within 2 minutes there's fire man coming in to check. Yes the costumers us were still inside with the workers. Oh did I mention that yes like a big percent of the workers only speak Spanish, yes they do talk their English but to a certain level. So we are all sitting there in the front. Workers wishing they could have a free day. Geez that's the way to own your money. Well then the lights go off. A worker comes back and says that we all got to step outside. Everyone, mind you while all those workers were coming out I the costumer was holding the door. No I didn't get a thank you but that's okay. Well the fireman was going up to the roof to check out the ac unit because that's what they thought the problem was at, I kept walking around. They even had a rescue crew over there, no know one was hurt. Well the fireman and rescue crew leave. Then I go back to the area where the store is at, new customers were showing up and asking what was going on and if it was going to re open. They would say soon. So I decided to wait a bit. Then the fireman return. They go in to check something. Like ten minutes later the workers go in the store. They turned on the lights and a minute later turn them off again. I didn't think I would feel safe going back to that store at the moment so I left and went to a store nearby . When I passed by again they hadn't opened yet. 20 minutes later they were Still close with lights I'm glad that they didn't re open if they weren't sure or had to see the problem. I also have to congratulate them on how they handled the problem as best as they could. They all seem to be calm which is good. I'm only giving them 3 stars because I feel that they need to have more speaking English employees. I do speak Spanish but we are in North miami and almost every one speaks English in this side of town. But over all they did a good job handling an emergency. read more

By far this is the worst Ross I've ever been to. I had to run real quick to get hangers for my clothes. When I entered someone who was supposed to greet me kept on talking with her coworker and just ignored me when I took the first step to say hello which is what decent ppl do. Everything more unorganized than regularly and I went in to get my hangers when head to pay the line was of around 25-27 people. Even though it was too long I decided to stay cause I really needed the hangers. This is not the worst about it, when I had 3 people in front of me I hear an argument between some woman two people behind me and a guy two people ahead of me. They were arguing cause the woman got mad at the guy for looking at her! She out of the blue starting insulting he guy over and over again and mistreating him. Saying all kind of bad words which I'm not going to repeat in this space but it was pretty heavy, followed by threatens to the guys life, at what the guy replied he was going to call the police and she replied she didn't care cause she had a lot of back up in the store. We all knew what she meant. I said to the lady next to me to cover her sons ears just because of the quality of the vocabulary that the lady was using and she automatically flipped out at me calling me all kind of names. Some lady came and tap her in the back and told her to be quiet and told everyone else that she was very sweet and pretty much to ignore her I guess this woman between her late teens and early twenties had some sort of mental problem and the other one who never showed up until the last moment was her mom. The worst about this is not the show and all the bad words is that the guy asked for the store manager and NO ONE FROM THE STAFF OR EVEN SECURITY IR EMPLOYEES DID ABSOLUTELY NOTHING!! This is a big case for a lawsuit for negligence because if things got hotter and that lady pulled out some sort of arm or God knows what, then the store will be responsible. We were all afraid of this person and it seemed to be that the store didn't want to do anything about it because they were busy. When the storm passed and it was my turn to pay I let the cashier know that I am their customer and is their job to care for the customers at what the cashier simply replied "we are very busy, is it debit or credit (referring to my form of payment)" I fell completely ignored and abused that day. I still think about the look in the eyes of that woman and I'm afraid she will do something to someone next time. I am NEVER EVER EVER coming back to this store. And I assure people's life's are in danger when situations like this happen and the staff of the establishments lacks so much in their service. read more

This place sucks. The cashier line consists right now of at least 30 people on a Saturday at 7 pm and the manager doesn't give a damn about pe ole complaining or my questions about why is there only 3 cashiers open and they are very slow. I've been waiting for 20 minutes just to pay. They can't possibly stay in business like this. Incredible. read more

Terrible horrible disgusting. Look the cashier are incompetent the lines are ridiculous I mean you have 13 cash registers but you decide to open 2 with a long ass line. I bought a gift card the cashier ripped the paper it was in thanks a lot for that. And told me happy birthday. Let me catch her outside how bow dah read more

Lines are always long and it's very unorganized. This place looks like a thirft store. The clothes look used and dirty. Corporate needs to come in and look at this store. Please organize it,clean it, and bring in lots of new clothes and home items. I needed a gift bag and once i saw the line i walked out. Good thing they opened five below next door. read more

The line is usually very long and the store looks like a flea market. The customers here throw everything on the floor. Don't know if there's a manager here. read more

As others have said, the long lines are ridiculous. This makes no sense. Why not hire more cashiers? I avoid this place as much as possible. Go only if you want to be frustrated standing in long lines. read more

This is one favourite store for me. It is very messy but always I found something interesting. I love the purses and the kitchen stuff.