Just like the Tulare location, it is a Ross. Like what else would you expect from it? Not a bad experience. I do like that their loss prevention does a good job here. read more

This is by far the worst Ross location I've been too. Store was extremely messy and so many items were damaged and dirty. Then I tried to buy 2 dog beds and after I paid the manager was called over. They priced the items wrong and then acted like I was trying to steal. Looking around the checkout for some mystery tags I must have scanned in their place. Treated me and my husband like criminals because their employees didn't do their jobs properly. Not only was it embarrassing but the manager was horrible and had an attitude the entire time. I will be filing a complaint. read more

I would go to Ross every single day. I have receipt to proof it not my proudest moments because I like to look cute. They have cute stuff. But man, I haven't gone back to Ross. Allison really acts like she hates her job that much, she looks like she was kidnapped and forced into working there. The owner should look at the cameras. Never smile or say hello. What happened to the other beautiful manager with curly hair that made everyone smile just to see her. Allison brings out the hatefulness in me by the way she talks to people and me. Man, self control is not beating her up because she acts like she's in high school and the customer are her parents who she hate. I edit it because I didn't initially proofread it. read more

Ross Dress for Less - Went in late. And they were so thoughtful.. - Department Stores Near Me - Visalia, California

The store is very dirty. Can anyone hire a person to mop the floor. Toilets were also dirty. I couldn't wait to get out of there. Service was okay. The could have had another cashier. read more

i walked in to ross and there was a big line and i was looking for some bags and when that i smelled pee and it was nasty were i wanted to throw up read more

The customer service people were very courteous, but I was not given my refund. I had bought a package with two shirts in it when they were supposed to be three I paid full price and walked out and when I realized I walked back in right away, I hadn't even gone to my car and then they gave me a discount. When I came back the next day to get a refund because they didn't fit they said they could not refund it because it was a discounted product. But it was not really a discount because i paid full price for the two T-shirts. To make matters worse I forgot to pay for the clothes they were ringing up for me in all the confusion and walked out - they didn't tell me I had not paid. when I came back to pay, They made me wait in line again and it was a long line. I spent $150 there and I am a good customer so I do not understand. I even showed them my bank account statement. Karen out. read more

Great store! Best one in the area! I've been to the one on N Dinuba, Tulare and Hanford. Hands down best location, they carry more items, and provide great customer service. I can see why they're so busy. read more

This Ross location is awesome. Yes, it's always busy, and the line is sometimes long, but it's well-worth it. I never find myself leaving this store without buying something. I always forget they have furniture, bedding, towels, linens, home decor, etc., all priced reasonably! The employees are always friendly, too! Carson C. Visalia, CA read more

I popped into this location while visiting my dad and I didn't go in with very high expectations. I live in the bay and all the Ross locations suck with a bunch of name brands. My dad was wanting some shoes so he suggested we go here and boy was I surprised at the selection! The clothing, shoes, and makeup selection is not that great which I expected from Ross but the belt and handbag selection were soooo good! They had Kate spade and MK but I'm not talking about the basic ugly ones that sometimes these kind of stores get, They were actually cute! I sent over so many pictures to my sister and she was just as shocked as I was that they had this selection in Visalia instead of the bigger cities we live in. The MK belt was exactly what I have been looking for in a waist belt and I got it for $20! My dad scored with some under armor and Levi's. He was just as shocked at the prices because his USC under armor tshirts were $60 each and he only paid $13! I will definitely be returning to peep the selection whenever I come home to visit. read more

My smile turned upside down..when I couldn't not get a simple answer from multiple employee..a simple price..I have to wait in a line‍ and we wonder why we are shopping online and jobs are going away...customer server keeps people coming back! Not the product..ugh!! read more

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We went in this store with items to return without a receipt. Even though the cashier person did not want to help with finding our information, the store manager - Miguel was very patient and helpful!! The store was fairly busy but he went out of his way to make sure our return was satisfactory to us. read more

Ross on mooney There is a manager male named JULIAN who is extremely rude Questioned us when we asked if he could move the security device on the shoe so we could pull out the shoe laces and I could try them on I like to try shoes on and try walking in them to make sure they're comfortable (I have fat wide feet by the way ) So when he was rude to my friend when she asked him he said "well I don't see how she can't get her foot in there" So I approached him to ask him why he was so rude he got defensive and said "well sorry you fee that way but I was not rude" He definitely needs to work on customer service skills and how he talks to costumers Not good for business I almost didn't purchase the 40 dollar shoes because of his poor attitude but they were to cute to pass up because of a terrible customer experience Also I hate that they call the net costumer up to the register when I haven't even paid yet If I'm using a card I want my personal information protected The fact that another customer is rushing right behind me just because Ross is in a hurry shows me they don't care about customer experience or safety read more

I love a bargain; who doesn't? Ross is a great place to find bargains, but you've got to be committed to want to shop here. Do you have a lot of time on your hands, but very little cash to spend? Do you like scavenger hunts? Agatha Christie mysteries? Do you have a yearning "to explore strange new worlds... to boldly go where only intrepid shoppers have gone before?" If you're willing to patiently navigate your way through the maze, your piece of cheese at the end will be fashionable clothing at cheap prices. Just think about that pair of jeans with blingy pockets or the perfect cocktail dress as Waldo and start hunting. Ross carries clothing for children, juniors, women, and men. They also carry shoes, purses, jewelry, luggage, pet supplies (toys and beds), kitchenware, bed and bath items, linens, and more. If you're looking for something for you or your home there's a good chance you'll find something you like. Just be sure you know what you're looking for and stick to your list.. I found some cute jeans and denim capris, both with rhinestoned pockets that I really needed for summer, but I also made a few impulse purchases that I love but probably didn't actually need. I now have really cute heeled dressy sandals to go with flirty summer dresses and a stainless steel cocktail shaker set (I've been very jealous of my friend's cocktail shaker and these are the right size to pack for making drinks during hotel stays. No, I'm not a lush but I do fix a mean cocktail at dance competitions, so sue. me. It was very easy to find what I needed at this particular Ross store. Everything I was looking for was right where it was supposed to be and was well organized by size. The lines were long, but the cashiers kept us moving pretty quickly. There are "loss prevention specialists" (security guards) stationed near the doors as there are at all Ross stores, but the one at this location made a point of greeting everyone with a smile as they entered so he didn't seem particularly intimidating. cute stuff at low prices = win win read more

I usually look forward to finding deals but this store is VERY mess and impossible to walk through. Many code violations are present at this store and will be reported for safety reasons to the fire marshal. There is no safe way to exit the store without being trapped by the isles or the people all stuck. They need to reduce the rows and tables that are blocking the walking path. Also, this store is NOT wheelchair accessible at all and not safe overall for people. read more

Great prices, great selection! This Ross has a much better selection than the North Visalia Ross. There's something for everybody at this store: trendy clothing, housewares, toys, shoes, and more. With Ross being on Mooney Blvd, it's a very busy store, but it's easy to avoid the crowd by not going on a weekend (especially Sunday). -Shop on a weekday in the early morning or later part of afternoon/evening. -Seniors (55+) get 10% off on Tuesday. -Opens at 9 am everyday -Mon-Thurs closes at 11pm -Fri-Sat closes at 11:30 pm -Sunday closes at 10:30 pm read more

There are associates just wondering around the store while the line is wrapped all the way to the back of the store . The check out line is SUPER slow! Do not expect to come into this store and be helped or get checked out promptly . This store needs new management as obviously the one that is in charge right now is not doing a good job. read more

Good selection of merchandise at good prices. Too many screaming kids running around the store. read more

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Horrible customer service! after spending 1.5 hrs shopping with my sister and picking out numerous articles of clothing we approached the register to be told we could not purchase the items because the prices had been changed, WHO THE HELL TAKES THE TIME TO THAT!?? Apparently the manager thought we did WHAT AN INSULT!! we then walked her over to the rack and pulled one after another article of clothing and said IM SURE I STOOD HERE AND CHANGED THE PRICES ON ALL THESE ITEMS ON THE RACK! she the. admitted the "Morning Shift" incorrectly marks articles, at this point its too late when you insult a customer. We stated we would not be returning to the store in her words "Hahaha! yes you will EVERYONE SAYS THAT!! then they come back!" I wanna hear what corporate has to say about the way customers are accused and treated at this location. read more

I Always love to shop here!! Sure it can be messy, and there is babies crying, people everywhere, but the prices are great! Wish their purse and shoe selection had more variety.. Although I did score a BCBG purse for 18 bucks!! Woop woop! Customer service also great! read more

Love this store and the managers are extremely nice especially Julian and Erica always has low prices to

Went in today to buy some kitchen supplies and i found a really nice glass cutting board but it only had one piece and it was supposed to come with 2 glass cutting boards. When i got to the register i told her that it didnt have a price on it and it also didnt have the other cutting board that came with it and she said that she would have to keep it because she DIDNT FEEL LIKE DEALING WITH IT today. I was just in awww after what she said. Then she proceeded to say that it was wrapped in plastic together and someone had unwrapped it. She must of seen the look on my face and changed her mind. Anyway im only going back to return some items and i am definitely not going back to that store. I will also be updating this post with the ladies name. read more