Alex and his team really break the mold. Stellar service and we always feel looked out for. There…read moreis so much going on in our day to day that it is a huge relief to know Alex is watching out for us on a liability front. He also interacts with our contractors and leaves a great impression. Could not be happier!

I had the pleasure of working with Will Hendrex today on trying to find a new health insurance plan…read moreand he was awesome! He went way above and beyond what I ever could have asked for and had the utmost patience with me! I HIGHLY recommend Will and Mountain Insurance Brokers!

I've worked with Rick for years, and he and his staff have always been super helpful and…read morecommunicative. Great experience! Would recommend!

We inherited Rick Emerson as an agent when the previous agent who ran this office retired. My wife…read morehas been with SF for 25 years. She was mostly pleased. Now, all I can say is total incompetence. It took them half a dozen tries to get quotes and policy limits correct three years ago when we added cars and drivers to the policy. In the long run we recently realized that the policy limits were still wrong for the last 3 years. We had been paying for coverage we didn't want or need. I think we just got tired of correcting them an let it slide. We cancelled our policy a month ago and still got billed twice for over $900 on the cancelled policy. Rick is all apologetic but at some point apologies don't cut it. Hopefully we will have a refund soon. We tried to go the next level up at SF to complain and get satisfaction and they keep passing us to the local office and Rick. Horrible experience. I can't imagine if we had to make a claim. I could not recommend more to stay away from this SF office enough.

Jen and Jim are the best! They're the most reliable agents and so friendly. Highly recommended to…read moreanyone to needing home/auto/small insurance company insurance.

Jean Ortiz did an amazing job curating home and auto policies for me and helping me save some…read moremoney. He's most definitely the best insurance professional I have ever worked with. I did not interact with Art at all, but very shortly after completing my coverage, Art contacted me with attempts to upsell me additional products. After spending time reviewing options, making careful decisions, and finalizing what I needed, being pushed for more so quickly felt inconsiderate and out of touch with my priorities. I value transparency and respect in financial and insurance conversations, and I expect professionals like Art to give clients space to settle into their decisions before trying to sell more. The follow‑up felt more like a sales tactic than genuine care for my needs. I prefer all future interactions to be with Jean and will cancel coverage if Jean ever leaves the practice.

I just finalized my policy with John Ortiz and I have to say the man has been extremely patient…read morewith us. He navigated through a few scenarios and kept finding discounts to where I am very pleased with the result. Thank you John. Respectfully, Catherine Simons

They have been my exclusive Agency for over a Decade. No better GA operation out there!!read more

Special Risk Services came highly recommended to me by a few of my family members. After speaking…read morewith Tim, I understand what all the hype is about. He knows his stuff and explains it in a way that I can comprehend. They work across state lines - so even though I'm in Chicago, I was able to get life insurance through him.

Dezra and Valerie are both very helpful and responded quickly. I'm a longtime customer who has not…read morealways had this experience in recent years, so I'm glad to see customer service is again a priority In this office.

Dezra Maese was great to work with. She was able to get me…read morean additional discount on my homeowners insurance. Thank you for your help and helping me to save a lot of money!

I love the rate that Scott got me for my insurance! It costs less for more coverage than what my…read moreprevious insurance provided. When my car was hit, Scott made sure that everything was handled and made the process a lot less stressful than it could have been.

My wife and I have been customers of American Family for almost 14 years now when we first bought…read moreour home. Scott Gallagher in Highlands Ranch, CO has been our agent since that time. We have multiple policies with Scott including our Homeowners, Automobiles, and Life Insurance. We've been very pleased with the performance of Am Fam on the various claims we've had and the prices on the policies are competitive. The customer service provided by Scott over the last several years has steadily and significantly decreased creating a lot of frustration for us. In the last several months we've had a need to add two new policies to our portfolio - an auto policy for our new truck and an RV policy for our new camper. In both scenarios we sent two separate emails over several days providing Scott with the information we needed but with no response. The auto policy inquiry took two additional phone calls in addition to the email to elicit a response for a quote and a policy. For the RV policy we also sent two emails over the course of two days explaining that we're about to close on a new RV and we needed a quote and a policy but with no response. We included a copy of the signed Buyer's Order we would be executing as part of the transaction in our initial email. After following up with a phone call we were told "Oh, I didn't know this was urgent". Needless to say that we were furious by the lack of responsiveness and lack of urgency of our request. At this point we've decided to change agents. We simply can't justify paying the amount of money we do to Am Fam on a monthly basis and receive such poor customer service from our agent. I'd rather let an agent get paid on our policies who actually cares about our business and not take it for granted.

Todd has provided property, casualty, liability, and workers comp insurance services for Roundup…read moreFellowship over the past several years. He is clear, concise, and always striving to reduce our premium dollars in every way possible. The agency Staff is always ready to assist in any way possible. As a not-for-profit organization, the agencies services and cost-saving recommendations are vital to our overall success. In addition, Neisen Borth Insurance is always willing to give back to our community with their generous support of fundraising efforts to not-for-profit entities (including Roundup Fellowship). They understands our mission, supports our cause, and are quick to give back through financial support. Thank you - and we look forward to many more years working with you!

I have had the pleasure of being able to work with Todd alongside several of his customers over…read moremany years. They are an honest, caring and reputable company. They have always shown a clear desire to take care of their customers to the fullest extent!