Alex and his team really break the mold. Stellar service and we always feel looked out for. There…read moreis so much going on in our day to day that it is a huge relief to know Alex is watching out for us on a liability front. He also interacts with our contractors and leaves a great impression. Could not be happier!

I had the pleasure of working with Will Hendrex today on trying to find a new health insurance plan…read moreand he was awesome! He went way above and beyond what I ever could have asked for and had the utmost patience with me! I HIGHLY recommend Will and Mountain Insurance Brokers!

July 9, 2026 First I…read moremust state this out of the gate, Tiffani Lang & Chad Carlise are wonderful and attentive agents! I was placed in an unfair situation not of my doing but due to my pedatory HOA. It was affecting my insurance premuims, insurabilty, potentially foreclosure, and health. Tiffani and Chad took on the uphill challenge of helping me out of this situation, nativating with me through HOA mess. They went to bat for me like it was to help themselves. They challenged underwriters and SF corporate and successfully protected my insurabilty. This fight went on for weeks and Chad and Tiffani never gave up on me. Surely it was causing extra work for them, relative to other customers. But they stuck with me until the end. They are both first class. July 20, 2020 I am very impressed with State Farm Insurance as an agency and Chad Carlisle as an agency, as well as with, Mike, Christian, and Darren as agents! Here's the scenario. There was a fire in the condo unit below me. I mitigated the fire using extinguishers, which I highly recommend having, until the fire department arrived. Since I live in a condo with HOA bylaws, a private owner of the unit below me, and renters who occupied the unit, I was sure that this matter would become stressful and messy to resolve who was liable. After confirming my expectations, with all parties involved being non-responsive, I contacted Christian, at the Chad Carlisle agency. He was "Johnny on the spot" (again; he's been this way before). Christian gave me advice, because I did not know what to do. He sent 3 recommended cleaning services to take care of the smoke damage. I got an estimate the next day. The company Colorado Cleaning Services, was 1st class too. They came out and provided an estimate right away. I called State Farm a day or so later to provide the estimate and get further recommendations. Christian was not available, so Mike assisted me. Mike was already briefed and familiar with my situation. He was equally as responsive. Mike gave me wise instructions to proceed with a State Farm claim. I was reluctant, since the fire was not my fault. Mike said to do so "to make me whole again". I still waited to see if the responsible parties would respond. I waited for 5 days to no avail. I called State Farm agency the following week (today) and filed my claim. The recommended cleaning service is scheduled for this week. Though I will have to pay the deductible and supplies expenses, State Farm's legal department will take on the stress of making the liable party pay. The owner's insurance company, Farmers Insurance, refuse to process my claim, though I mitigated the fire, and am not liable, until they resolve who is responsible, the Renter, Owner, or HOA. That could take forever. "Ain't nobody got time for that!" I have been through tug-of-wars between HOA's and Private Owners (who are also real estate investors). It is "nothing nice" and is bad for health. I must be impressed to write such a long comment! I am and State Farm Chad Carlisle agency deserve the praise in this situation. I considered switching to another insurance company because I get bombarded with ads and emails promising lower rates. I am so glad that I did not switch! During the pandemic and today's trying times, it shows that it's not all about cost. During stressful times, and times when it pays to be prudent, it's all more about Trust, Dependability, Customer Relations, and "making the customer whole." In a few days, this matter will be behind me. State Farm, or none of its employees asked me to write this customer testimony. I asked them to send me a link so that I voluntarily write it. Thanks State Farm Insurance. Thanks Chad Carlisle agency Regards, Kevin

Please, please, please, do not use this agency. Over the course of the past several years this…read moreagency has shown that they are not customer focused. They have had poor communication, lack of follow through, poor customer service, and extremely low payout assistance in the event you have a claim. State Farm is shedding their market share in CO because they were overleveraged when the major hailstorm hit a few years ago. For your own sake, please do not get drawn in by the lower monthly cost for their insurance - you will pay for it in the long run, and it is not worth the headache.

Patti Rusho Farmers Insurance is an awesome Insurance Agency. Have know Patti Rusho 15 years when…read moreshe was with States Farms Insurance. When she started her own business, have been missing her from day one, due quick and fast response when needed. A year later, found Patti Rusho, and have change my Insurance with Patti Rusho Farmer Insurance. Like to thank her personally for getting me the Auto/Home Insurance Discounts that I qualified for... I have nothing bad but ALL POSITIVE to say about this Patti Rusho Farmers Insurance Agency. THANK YOU AND YOUR TEAMS for EVERYTHING!!! Todd Romero

Patti does an amazing job of taking care of her clients. World class service from a world class…read morelady!

Been with this company for 18 years. Apparently bought out and service is terrible!! Say they will…read morecall you back. Pass you around with no results after a week. Avoid at all costs. Currently looking for a new broker.

Have worked extensively with Karen Steinmark and Scot Humrich at Trust Hall over the past few years…read moreand I give them very high marks for integrity and service. As a broker, Trust Hall tracks and monitors what's happening with all the major carriers. Since the economy turned in 2008, many carriers have been stripping down their policies or making it more difficult to file successful claims - this is exactly the kind of information that Karen and Scot track and share with their clients. For a long time, insurance was a commodity - coverages were similar and price was a determining factor. Today, the insurance business is going through radical changes and consumers must do their homework. That's where Trust Hall shines, and that's why I recommend them whenever I have the opportunity.

We live out in Elbert county and David has helped us with both personal and commercial insurance…read more He has taken the time to make sure we are covered well, but also has been able to find insurance for significantly less than other quotes that we have gotten. He responds quickly and is great to work with- highly recommend.

Samantha is the best insurance agent in all of Colorado! Insurance can be very overwhelming and…read morepricey, but Samantha took her time with me regarding my auto and home insurance. She's VERY knowledgeable, and works for the PEOPLE not her industry. I would recommend her over and over again to anyone looking for insurance help. You'll be in great hands!

Yurani is hard working and honest. She shopped and got me an incredible homeowners insurance rate…read more Very pleased and I highly recommend her as your agent.

I had been putting off shopping for auto and home insurance and it felt very overwhelming. I looked…read morefor a broker to help, and fortunately found Yurani. She has the knowledge and expertise to look at an array of insurance companies and their options, and she found us much better coverage than we had before and we are paying less. She also answered all of our questions, and the process was quick and easy. I would highly recommend working with Yurani.

Craig and his team are always professional and tentative to any of our needs, response is…read more completed in a very timely fashion. Great office to work with overall!

Very happy with Craig Baldwin & Stephanie Kesterson! Great team & customer service. I definitely…read moretrust I'm in the best of hands. Thank you!

Numerouus instances of fast, thorough answers to questions I posed to this office. Answers that a…read morelayperson could understand. I know I can rely on them for timely answers and solutions. Kudos to Rhian in this office.

Fast and efficient, friendly and courteous! Loved doing business with him!read more