Very engaged staff. Michele has been through these things 100 times or more and knew exactly what…read moreI needed and also made sure I didn't buy/pay too much. Very down to earth atmosphere. If you're still going to CVS, you're missing out.

I have taken my bussiness else where for many reasons bouvier has over drafted my account twice,…read morebeen late with medication delivery and mistake on my medication. I would not recomend bouvier to anyone!!

Almost out of supplies. I have called three times this week. They have not returned my calls. My…read moreson only has 3 days worth of g tube feeding supplies. Calling Children's Hospital to see if they can help. The Christmas holiday is upon us. Hoping we can confirm and receive a delivery before they are closed.

Outrageously bad customer service. My medically fragile child has been waiting for NEHT to get her…read moreprescription covered for 4 full months (and counting)- the delays have been caused by NEHT not filing the correct paperwork with our insurance company. Unfortunately this DME seems to be the favored company by Boston Children's Hospital... I will be speaking with everyone at our physician's office to urge them to find another DME to use.

The process was simple and quick, however we exprienced a battery failure after only 2 months. It…read moretook 2 days but they did get it fixed. Would recommend

My parents stair lift broke and I needed it repaired. Called many places and 101 Mobility was by…read morefar the most responsive and reasonable. Some places would only service if they installed it. They were thorough at troubleshooting over the phone. Ultimately we needed someone to come out and look at it and the technician, Jack, was a rock star. My parents were extremely pleased. Reasonably priced repair. Will not hesitate to call them again.

Worst customer service / lemon of an instrument I've ever worked with. The company I work for…read morepurchased a GPC MAX from Viscotek before the company was purchased by Malvern. At that time, although the machine was a total lemon, at least Viscotek had great technicians/customer service and our machine ran most of the time. Now that Malvern is responsible for the customer service I spend more time on the phone with them troubleshooting problems with the instrument than i do working with it. The have what the call a "help desk" in place but this is nothing more than a help menu on a computer in front of a company representative. When you try to explain a problem in detail, the information goes way over the head of their representative and they just ask you stupid questions like what flow rate or solvent system you are using in the machine. I have been asked more irrelevant questions in my entire life. If purchasing a gel permeation chromatography machine please look into a higher end company like Waters. They are more expensive but you get what you pay for.