While some of the staff are friendly and helpful there are an equal amount who aren't. But what…read morereally sets me off is getting about 2 weeks notice of a 40% rate increase!

From the owner: At Midgard Self Storage in Stephens City VA, we know the people who choose to partner with us for…read moretheir self-storage needs, do so for a variety of reasons. Storage offers great opportunities to maximize space within your home, whether you're cleaning out the garage to make room to park both cars or you plan to stage your house for sale. Our units feature 24-hour access, 7 days a week for your convenience.

It a nice storage unit but the only issue was get the unit unlocked luckily there was someone that…read morewas able to help us.

Wonderful company!! Terri in front office goes over and beyond for customers!!! Clean, secure!!…read moreProfessional!!!! Great prices!!

Rude staff member. Im new using a storage unit and I'm coming from out of state, i obviously have…read morequestions but all the answers to my questions were: "you should have received an email with that", so rude! If you don't want to work and help new customers, don't work! Im going to cancel my storage unit asap and go somewhere else. First month free turned out to be $104.00 i don't really know why i had to pay twice and didn't even dare to ask the question to avoid getting a rude mean answer. Unbelievable this is my welcome to "Virginia is for lovers"

Very poor customer service at this location since management change.Recommend looking elsewhere for…read morestorage i Stephen's city area.

I'm happy to recommend *most highly* White Properties Mail N' Pack. I've used them a number of…read moretimes on occasions where I won a lot at one of the auction houses they serve, but was unable to make the designated pickup date. Fortunately, Mail N' Pack was able to promptly step in and route me the lots I'd won. All of my fragile items arrived in absolutely pristine condition. I firmly believe that any package Allie or Jillian pack would survive a nuclear detonation intact. Knowing my items will receive the greatest care and attention has actually allowed me to attend a number of online auctions that I'd not ventured into previously, simply because those auction companies were a little too far away. You can use White Properties Mail N' Pack for your shipping needs without concern, because they'll treat your property as if it were their own. A hugely satisfied (repeat) customer

From the owner: Mail & Packaging by White Properties Categories: Self…read moreStorage, RV Parks

We used for personal self storage for a few months. Very…read moreconvenient locations & professional service. Would use again if needed storage space.

I have had several packages shipped to me by this company and I am so happy they are my shippers…read more My packages are always delivered with everything wrapped so nothing will get broken. I would not consider using anyone else. They treat me like I am their only client. They are always very professional and honest. So happy I found them.

I stored my Mercedes-Benz and a trailer here this place is safe, easy to access and the staff are…read moreso friendly and professional especially Cory

Aghast, irate, and scammed. Nice place, promotional offers…read moreare scams. Between extra fees & abrupt rent increases, their costs are hidden and deceitful until it's too late. Wonderful, simple, clean storage facility. HOWEVER they're rents are higher than norm, so they often attract customers via "exclusive" or "online rental" offers that are much lower for the first year that turn out to be crooked. It's expensive to set up (around $200+ for a "$56" unit as first month payment), but I thought it would be worth it soon enough. Then once you've had enough time to move everything in, they send a notice that the promotional period is over (3-4mths), your rent is no longer fixed but determined on a month to month basis, and you now owe rent higher than even the standard rate. So now at the start of month 4, I've paid in app. $500 for 3mths of a $56 unit, and am being told my rent is going from 56 to 130 for a 5x10, after only 3mths.

This facility is very clean, well lit, and in a convenient location. The young lady that checked my…read morein was pleasant and knowledgeable.

Do not use them and beware if they take over your location from another company. Customer service…read moreand communication is below poor, not to mention all the extra insurance fees they charges - and charge without sending adequate once they took over. Their technology and app is also subpar but will charge you extra fees to pay online. Mine also has inconsistent hours (even though they are posted on the door) so when I have tried to pay in person to avoid a fee no one has been in the office. There is also no way to contact management and the people who work in the store are less than helpful. Don't waste your money! I'll be moving my things as soon as I can!