Rowe provided extremely helpful quick response to my request for assistance. The office staff was notably help and courteous. A technician arrived promptly the same day. Was very courteous and helpful, thoroughly answering all my questions. The parts arrived in amazingly short order. When the technician delivered the parts, he demonstrated the same degree of courteousness and helpfulness as he did previously. Overall, I was impressed by Rowe Door and they will be my "go to" supplier to satisfy any of my future garage door needs. read more

Excellent Customer Service and Excellent work done. I was Very Pleased with Rowe from first meeting through installation. I had a very old Wood double doors that were dry rotted and falling apart and they installed a Beautiful new overhead door at a very reasonable price and quality installation and workmanship. They were very quick getting me an estimate and getting the door put on. I am Extremely Happy with Rowe door and would highly recommend them! Scott M. Peckville, Pa. read more

The doors look great and the service was only delayed by waiting for the doors to arrive. Once Rowe received the doors they were quick to get them installed. The two man crew worked like clockwork and professional. The new premium openers as very nice with great lights and very quiet. Looking forward to not have ice in the inside of the class and doors. read more

Rowe Door Sales Company - Garage Door Services Near Me - Scranton, Pennsylvania

Absolutely NO!!! Had an opener installed on a commercial garage door, THEIR bolt broke off the Friday before Labor Day. I called them at 4pm, was told they are closing until next Thursday. I said I have my personal vehicle in the garage. They told me to try and open the garage myself, 14' door, I can't!, it's way too heavy. I called them back, they put me in their voicemail, even though they don't close for another 15 mins. They refused to assist me when THEIR equipment was faulty after just a few months. I'm stuck without my vehicle until a week from now?????? read more

nice people; professional installation; exceptional phone response -- I knew what I wanted but didn't have a brand name or style - just a photo. She found it and had an estimate to me in no time. She was easy to work with and gave an accurate assessment of the expected delivery time; they arrived for the installation as scheduled, were kind to my grandsons who were observing and left the area spotless inside and out. I'd definitely recommend Rowe. read more

From our initial meeting with Mark for a selection and estimate to Ed who installed the door was a very easy and smooth process. Very friendly and professional staff. Ed kept us informed and involved with the installation. He even cut and reinstalled the mail slot. We used this company 2 other times over the years, would not use anyone else. Door looks super, great seal and works super quiet. read more

Quick service , excellent work . Highly recommend, reasonable rate read more

I am not normally the person to leave a one star review but really felt compelled to leave this after my recent experience with this company. About two weeks ago I filled out a form on Home Advisor looking for garage doors. It was either Friday evening or Saturday but nonetheless Rowe Door did call me back Monday. Unfortunately I had already heard from another company and scheduled an appointment with them. So problem #1: they take leads on the weekends with no one to follow up. I explained to the sales person that several companies did call me right back. As far as I am concerned the first company that gets back to you usually will get the work. Maybe Rowe Door Sales has enough business. Not really that big a deal. Turns out that wasn't the case...guy who set the appointment (NOT ROWE DOOR SALES) ended up not showing. So two weeks have gone by and I am no closer to having my doors replaced. So because of this I decide to call Rowe Door Sales this morning around 8:20am. Guy on the phone seems a bit smug. I explain the entire situation and he pretended to not even understand what I was saying. You know that passive aggressive dick that listens to a 5 minute explanation sizing up the deal and says sir could you repeat that. Anyways his smugness over the phone turned me off right away (problem #2). After my explanation and being rudely disregarded I end up saying "I need two garage doors installed tomorrow are you interested in giving me a price?" Problem #3 He actually takes the statement literally and says "I am sorry sir but we would not be able to install doors for you tomorrow" and almost hangs up. My statement implies that I need them quickly and this guy takes it literally and pretty much hangs up. So now I am starting to think that he's ultimately pissed that I didn't choose them first (he heard my explanation) and now that I was calling back he was pulling some passive aggressive shit to punish me. He couldn't wait to tell me no! So anyways he smugly responds that they would interested in giving me a price but they weren't going to be able to come to the house for a "about" a week. I literally live 1-2 miles from their business. But I don't run their business and understand them not being able to "get right over there". He senses my dissatisfaction with that and (problem 4) says "so you don't want to go through with it then?" in his smug "I can't wait to tell you no" tone before I even had a chance to confirm a time. I politely accept his desire to hang up the phone and here I am now writing this review. It would have seemed appropriate if he would have said initially..."you wouldn't want to buy a garage door would you?" It really must be nice to be able to pick and choose who to sell to. That would really suck for Rowe Door Sales if he wasn't even the owner... read more

Rowe Door is a great company to deal with, they sell quality products at a fair price and their customers are always their 1st priority. I have dealt with them for over 40 years and wouldn't even think about going anywhere else. read more

Rowe door is very good. The expert guys that given me the quote at my place thank you, also thank you Alex. I am having fun with my new door. read more

My reason for contacting Rowe Door was because my garage door was reversing due to a bind. Rowe installed my door in approximately 1995 and it had never had any service. The service man knew the problem in about two minutes and without hesitation proceeded to resolve the problem. I decided the system needed a full service call. The serviceman was very professional and knew his business, the door was running like new in about an hour. From my initial phone call I was given accurate information on when and what to expect in a polite professional manner. I felt the price for the job was fair and competitive. I highly recommend Rowe Door. I am in no way connected with Rowe Door or any of its employees read more

Rowe replaced our Garage door, the tracks, and installed a new opener. They managed to get us in the schedule several days earlier than originally planned which was fantastic since our old door was literally falling off the track. The work was done in a little over 3 hours. The installers were polite and professional which is greatly appreciated. No complaints or issues at all, hire these guys with confidence. read more

I rarely write reviews... However, Rowe Door Sales offers exceptional customer service and price. They also standby their quality products and service! It's easy to support a local business when it offers something that is as good as it gets! read more

Rowe Door is our go to one stop garage door sales and service company. You take your garage doors for granted until something goes wrong. Rowe's staff is kind courteous and knowledgeable. Recently had the install two new operators. Excellent work and a fair price. I recommend Rowe Door to anyone in the market for garage doors, accessories and repairs. read more

Rowe Doors has been super easy to deal with, friendly, knowledgeable, and has communicated well. We have had nothing but a good experience from the beginning when we went to browse in the studio. Alex was great during the purchase process and has followed up nicely. As we are still awaiting the door to be trimmed by the contractor, Rowe will then return to install the keypad and put on the weather stripping, decorative hinges and door handle. I highly recommend Rowe Door Sales! read more

Rowe Garage Door Sales were very courteous and professional... The garage door looks very nice and so far (about a month) seems to be working fine... We did not give a 5 star rating because the only issues are that we did not receive an itemized receipt nor do we know what the warranty terms are example how long the warranty is on the door or the details of the warranty... At one point I looked out in the garage to see how the project was coming along and the worker was looking around my garage behind things, he was actually looking for a broom and dustpan to clean the scraps from the project ... Rather than snooping he could have knocked on the door and ask me for the broom and dustpan ... there were leaves in the dustpan that fell out of the dustpan and were left where they spilled out... petty complaint maybe but it is respect for someone else's property! Thank you .... read more