John has been servicing our property for some time now, and we appreciate the quality of the services he consistently provides. He automatically brushes our eaves and windows as well as sprays on our large back patio, which is helpful b/c of the size and how much of the exterior it takes up. He is also friendly and timely for service appointments, which is helpful for personal scheduling. We have had to call for other technicians to come back for services. John consistently takes thorough care of our property on each visit. read more

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be happier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend. read more

Everyone I talked with from the person on the phone to the guys who came out for the estimate and then did the job. We're super friendly. Fast efficient and addressed all concerns... problem solved. read more

WARNING: Absolute Negligence and Incompetence. Use at Your Own Risk. Rating: 1/5 Stars I am writing this to warn anyone considering Rowland Pest Management: Do not trust this company with your home or your money. I have been a client since February 2025. I initially hired them to handle a rodent issue in my grill area--a contained problem. I paid them $1,800 to seal my home and signed up for their monthly monitoring contract. Despite this significant investment, the result has been a total failure. Here is the reality of their "service": * Zero Results: After nearly a year of payments, I have the exact same infestation in my grill area. The initial exclusion work was clearly ineffective. * Blatant Laziness: I have watched technicians arrive and sit in their vehicle for 30 minutes before finally getting out to do "work." They are burning the clock on my dime. * Proof of Negligence: The incompetence is staggering. One technician actually admitted to me that a rat had made a nest inside a bait box. This is undeniable proof that they are not checking the equipment I am paying them to monitor. They are simply going through the motions. * High Turnover & No Accountability: I have seen three or four different technicians during this time. There is no consistency, and they clearly cannot keep staff. When I demanded a manager come out to see this mess personally, they refused and just sent another low-level technician. Management is hiding behind a revolving door of untrained employees and refuses to take responsibility for their failure. I value discipline and integrity, and Rowland Pest Management possesses neither. They took my money, failed to solve the problem, and neglected their duties. Robert Singleton Retired US Army read more

Pretty amazing and rare 5 star experience ! Had a squirrel in the living area of our house and had Rowland out for inspection. After a very thorough 1.2 hour visit he determined the roof and attic to be airtight, small opening under our patio screen door sash ,then through our open patio doors the culprit ! One screw and the inspection really was free ...as in no charge. Nada. In 2026 ! This company is as honest as they come. Wish they did A/C and appliances ! read more

Amazing service, they were sent by our property management since we had some ants and other pests coming into our home from a crack that was in the garage! Highly recommend! read more

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They always listen to my needs. And if I have an urgent problem they come out right away!

IF YOU WANT A DEAD RAT STUCK IN YOUR WALLS HIRE ROWLAND. They will be sure to get you to join their monthly service for ANY Exclusion work - $30 per month for someone to "stop by" once a month. I got work done in June and now they REFUSE to come out when another dead rat is in my house because "I cancelled the service." -"" these pest companies do is scam you into a monthly service - AND IT DOESN'T FIX THE PROBLEM!!! read more

Had a rat issue, but Rowland knew exactly what to do! Now living rodent AND pest free! Definitely would recommend to any friend of mine!

I called them out to deal with a big issue and they squashed it! The tech that came out was awesome and did a great job, will continue to do business with! read more

Rowland pest was great! Solved my ant issue within the first month! reasonable cost and very personable on the phone. I felt like they really wanted to help! read more

I've been using Rowland PM for about a year, I was unhappy with the previous service, I like that they contact me before each visit scheduled. I am very happy with their services , and especially the communication. The results have been excellent, as I've seen no issues inside or outside my house. read more

Horrible service never again !!! They say they do spider webs but I had to call them on numerous times. Also they put this gel all in my house that doesn't come off my walls and counters. The lady told me the reason was because that was meant for outside not inside. Never again !!! read more

I previously paid for an entire years service up front, and everything was fine no bugs great. Apparently my years service ended without my knowledge and rowland just decided to start auto debiting the card i used previously to pay the year up front without notifying me. Now i have to wait 5-7 days for my own money to be returned to me. Poor practice and if i had not seen the charge i assume this $50 per month would have been ongoing? read more

We had an inspection done. They showed up on-time and were VERY thorough crawling around in the attic and taking oodles of pictures to show us all the damage they could find; both inside and outside the house. When the technician wasn't 100% on a conclusion, he called in to get a second opinion from a supervisor, and they were quick to get us a quote. Ultimately it ended up being out of our budget for the month ($799 for foaming a wall cavity) but we plan to schedule the treatment later in the summer. read more

We started with this company after finding a few mole holes in our yard back in February 2024. My husband spoke to our technician on at least 3 occasions about the moles getting worse. each time he said he would let his supervisor know. Fast forward to March 2025. Not only has the problem increased to the point that our yard has been overrun, but after several calls (only 5 calls were actually responded to): 3/12/25 4:26pm 3/13/25 3;33pm 3/14/25 10:45am 3/21/25 1:05pm and 243pm. I had asked on each one of those calls that I receive a full refund if they could/would not remove the pests as advertised, since Rowland did not only NOT remove the pests and I am now inundated, but told me that they do not trap, when it clearly says on their website that they do. On those calls, I spoke to a female who said she would forward my info to Jessie. I called again the following day and was again told that Jessie would call me back shortly. Jessie called on the 14th. I explained to him the issues that we are having and asked for help. He offered an extra application of the same useless service I was already paying for. I explained that I saw no point, since it obviously wasn't working and said that they do not trap. He said that he would notify management. After many more calls to the company with no response, I finally spoke with Wes a week later. I let him know that I now wanted a refund in full since I now had to call another company to get rid of the pests that they had been contracted to remove for over a year and had not fulfilled their obligation. He offered me a 3 month refund. I want a refund in full. I finally to asked to speak with the owner Chris Rowland and was told that the owner has nothing to do with his business. Since then, I have not received any communication from the company, despite calling 3 more times. I would NOT recommend this company to anyone. the only reason that they got 1 star from me is because 0 stars was not an option. No integrity. read more

They show up when they want to. They cancel appointments and don't tell you about it. They Dodge phone calls and text messages. Don't take time off of your busy schedule to wait for them because they won't show up. They supposedly come out to my house every two months and spray the exterior for insects and almost every couple of months. We start having problems with palmetto bugs and have to call them and ask them to come out. Whatever they're doing is not working. read more

Save you $ and do it yourself. When they do show up the service is subpar. For example, they don't regularly knock done spider webs to track activity been service calls. We had to call them back out multiple times. They are very nice when opening an account. When you close it, they are smart asses. read more

Rowlands pest management responded within the hour and was able to schedule an appointment for me by the next day! Wes did our inspection in a professional and corteous manner. I am very happy with their service and highly recommend their service to anyone in need of some pest control guidance. Definitely give them a call and you'll see what I mean. read more

I contacted Chris at Rowland Pest Management over the weekend to schedule a termite inspection after having a bad experience with another company. Chris was able to immediately schedule an inspection for Monday afternoon, which took a huge weight off my shoulders. Rowland's technician, Jesse, called when he was on the way and arrived in the window that Chris had provided. Jesse did a very thorough inspection of the home, and alleviated any concerns that we had regarding the previous pest company we had hired (who told us we needed to have up to $100k in remediation work). I felt like Jesse was very honest and wasn't trying to upsell me services we didn't need. Jesse promptly sent over a report with his findings and made the process seamless. I highly recommend Rowland Pest Management. read more

We wanted to hire a termite company for service - we did not have a problem with termites. Mark arrived on time, was very friendly and professional. He inspected the entire house top to bottom and then offered a contract that met our needs at a price we could afford. After he was finished, they scheduled an appointment to come install the termite stuff. I am very pleased with the excellent service and quality people at Rowland. read more

We are new to the Mount Dora area and recently purchased a home. With home ownership, pest control usually is required. After checking out a few reviews, I phoned Rowland Pest Management. They came out the very next day, no icky bugs since then and also investigated the rodent tunnels in our attic. Office staff and guys in the field all friendly and easy to work with. read more

I reached out to Rowland a month ago (May 11) about wasps and another bug I'm believing might be termites. I was told a supervisor would contact me by the following day (May 12). May 19th I reached out again because I received no contact back and was told someone would be to my house in the next week. It's been 3 weeks and they are not contacting me back at this point. I am no longer confident in this company. I am canceling and will search out another company. Rowland is not providing me services that I have paid for and I am having to either treat myself or pay additional money to treat for pests. read more

Rowland Pest Management is an awesome company. I called because I realized after Hurricane Ian, some unwanted house guests (thousands of tiny ants), had taken refuge in my attic. They were falling from the lighting and fire alarms in the ceilings. Ick! I called Rowland and they scheduled for the next day. Mark came out and did the inspection and he was awesome. Extremely thorough, took his time and answered all of my questions. While he was here, we found out I not only have an ant issues, but rats living in my attic as well. Then Chris came out and did the pest control on my house. He was also great and very professional and answered additional questions that I had. Fast forward a week later, and the ants have dwindled down to nothing. I haven't seen an ant now in almost 24 hours which is amazing because I was killing at least 2 - 5 every few minutes in my house since the hurricane. They have set the rat traps and "rat proofed" my house today. I am looking forward to being pest free moving forward. I would HIGHLY recommend Rowland Pest Management as their customer service has been above and beyond incredible. I feel like they really care. Thank you Rowland! read more

I was unsure of what company to use for my pest control needs. I had a quote prepared by another company, it was $400. I found Rowland via Home Advisor and they quoted me $250 for the same service. Manny was wonderful, very friendly and personable. He made me feel comfortable with choosing Rowland and i trust that they are going to take care of my needs and not try to take advantage of me. I highly recommend Rowland, I'm very satisfied with their services. Thank you! read more

Though we've only used their services for a short time, I'm very impressed with the quality of service. After our initial treatment we then had another issue creep in. I messaged them and they were back to the property within a day for a follow up treatment. Looking forward to working with them in the future. read more

Chris with Rowland Pest Managment serviced our house today and we had the best experience! Chris was very kind, informative, patient and punctual. He was incredibly thorough with the services and was great at explaining step-by-step what he was doing, the process as well as how our follow up will go. We have animals and he made sure that nothing was sprayed or airborne and they use safe products. He was also very clean and didn't leave a mess behind. Also, we love that it's a family owned company. Everyone was so kind from calling in to make the appointment all the way through communicating and sending us reminders for the appointment and the service being completed. We had such a great experience and will absolutely continue to use them from here on out. Thank you Rowland Pest management! read more

Fantastic and thorough. I had a critter problem and initially contacted Heron. They suggested the critter was gone and to just seal up the hole. A rep from Rowland's came out and took a very thorough look. He identified other animals that had gotten in and even took pictures in the attic so I could see for myself. The conversation turned to AC flow issues I was having and they were able to suggest fixes for those issues as well. They were very thorough with the critters and came out multiple times to check traps, fix issues, and look for potential new entry points. They will also be installing new insulation and review will be updated after. But as of now I highly highly recommend the company and will use them in the future. read more

Horrible company. I contracted with them to get a raccoon out of my attic. The raccoon had pulled one single piece of soffit loose and entered my attic. Their employee jammed a trap into the corner damaging both the soffit frame and at least two pieces of soffit. They refused to replace the soffit and frame they damaged and were supposed to reinforce the corner and instead left me with the mess you see in these pictures. Do NOT use Rowland Pest Management. They do not stand behind their work. read more

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I feel the need to write this review so that others will not be led down the path and expense that I encountered. During a mold inspection, the tech discovered that I had rats in my attic. I read some reviews and called Rowland. They did an inspection and told me that I would need new insulation, rat inclusion, they quickly arranged a loan totaling 7,000. Work was started the next day. Being a single older woman, I was trusting because the salesperson they sent out seemed kind. What I learned, through a contractor was that the insulation did not need replacing. I cancelled that, but kept the work for the inclusion. Long story short, the repairs they did not last, 2 months later, rats were back in. I contacted another company, and they found the work on the roof was subpar, they put a screw through my new tiles, and left a gap, that even a racoon could get in. I tried calling"Chris" left many messages to no avail. I am still paying off 2,000 along with another 850. that I had to pay the other company to fix the mistakes they made. I am thinking what my next step with this company will be. buyer beware read more

We've been using Rowland for almost 3 years. When we first moved in our home we had a German roach problem. Chris was able to come over within days and gave me such a good price and explained that I did not have to sign a contract for him to perform a one-time service. This was so refreshing after the phone calls I had made previous to talking to him. When he came to do the treatment he was very thorough and explained what we could do to prevent going forward. We have 2 fur babies and one has allergies. They've never had a reaction to anything that he's used. We've never had a problem with anyBus since... let alone roaches. We did sign a contract with Chris and couldn't be happier! I highly recommend this company read more

Today we had David come to spray our house (this was our first session), he was so kind and thorough and was so patient even though we have so many dogs who were loud and disruptive. He let us know before he was 15 minutes away and showed up right on time and was so polite, respectful, and professional. We will for sure be requesting him for the rest of our sprays at home:)! Awesome experience ! read more

These guys are awesome! They made it so easy, and were so friendly the entire time. They took the time to really break everything down for me so that I knew what to expect both cost and service wise. Their prices are very reasonable, and much cheaper than the other companies we looked at. They're a blessing! Thank you! read more

I highly recommend this company. We moved here to central Florida from California and I was horrified at the ants and roaches in our rental. Supposedly it had been treated prior to our moving in, but you could never tell. This was a no go for me. I looked into several companies before going with this one. They are professional and most importantly, I haven't seen ANY pests since they treated my house. They were very personable and taught me about the methods they used. I also appreciated that the treatment is safe around pets and didn't produce any bad odors! I will be continuing to use their services when we purchase our home as well!! read more

Rowland Pest Management was fantastic to work with from start to finish (and soon to be ongoing services). Jimmy, who came out to assess our needs, was professional and helpful with explaining what needed to be done. The services were scheduled quickly and Danny helped us with all our service preparation questions. Wes and Nic were our service technicians. I was impressed by their level of service and knowledge of the process. I would recommend Rowland without reservation. read more

As a new home owner I knew I needed pest control but didn't know anything else about it. I found Rowland's Pest Management on Angie's list and set up an appointment. Chris came out the following week and was absolutely wonderful! Two years later I can't rave enough about the company! They take care of everything and I don't even have to worry about scheduling. I get a text message a couple a days before the appointment to let me know, and ask if I need any add ons. If you are need of pest control you don't need to look any further! read more

Hands down, THE best pest control company. Speedy service, knowledgeable experts, and great customer service. Chris came out to our RV and inspected for ants. After taking a look around, he immediately knew what steps to take to not only take care of the ants but also to protect us in the future from other pests. Highly recommend. read more

You guys saved me back in October when my apartment got a horrible flea infestation. I am forever thankful. Having fleas in a fully carpeted home, is torture especially when they decide to feed on you as well as your pet. I tried every single product for fleas in Walmart and Lowes, nothing worked, if it wasn't for you guys coming, and answering my text at any hour of the day I probably would've abandoned the apartment. read more

Manny of Rowland's Pest Management explained everything very well, answered all my extra Qs, free estimate. Price package chosen suited to my needs, reasonable too. He texts ahead w appointments windows, enthusiastic attention to detail, knowledgeable, polite, motivated. Rowland's Pest Management is off to a great start here- read more

For the past three years living on my own I have used several pest control companies to handle a roach issue in my home. Whether it be getting overpriced or just simply not getting the job done I have finally found Rowland pest and it has been a live saver. Completely got rid of pests for good with an awesome price. I very much recommend this company and it has finally given me the comfort back in my home that I deserve. I am proud to support this local company and hope you all make this decision as well! read more