Reasonably priced and did an excellent job on my shirts and shorts. Quick service and polite staff

I used to receive great service from these cleaners, HOWEVER, one day my DESIGNER white cotton blouse was SCORCHED very badly at the collar... totally noticeable. They re cleaned it... AND STILL RUINED.... the owner doesn't listen to you if he thinks it will cost him a penny!!!! He claimed"NOT MY FAULT"... well, it was sent to them to be cleaned and not ruined! UPON INSPECTION I SAW THEIR PRESS cover WAS TOTALLY BURNED! Therefore, transferring that residue to my blouse! I quickly stepped behind the counter and took a photo of the disgraceful press! He was furious and I was told not come back....really? I would NEVER go there again! BEWARE!! ... btw... had to post a "star"ONLY because the review wouldn't get posted :(( read more

Warning DO NOT go to this cleaner with high end designer clothes. If I could I would give them ZERO stars. They didn't even bother to call me to tell me about this. They completely destroyed my Pucci dress. Look at the photos for reference. Offered nothing to fix the issue. So upset and disgusted. read more

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The worst dry cleaning service. Even one star is too much. I left my husband's Brioni jacket for dry cleaning and some tailoring. I came to pick up the jacket three times. The first time they cleaned the jacket but did not remove stains that they had noted. The second time they cleaned a little better but did not remove all the spots and forgot to do the tailoring. The third time I took the jacket and paid by credit card. They charged a fee for using my credit card. But I had asked before if they charged this fee, and was told that the price is the same for cash or credit card. Very, very bad service. read more

THEY ARE THE BEST! Have lived down here for 34 years..tried ALL of the cleaning establishments east and west boca...ROYAL is CONSISTenTLY PERFECT! ANGIE at the front is very efficient! read more

Do Not Use Royal Cleaners!! Reported business to Better Business Bureau. Ruined expensive dress. Brought expensive dress in for spot cleaning only. William Juhn, owner, mgr. said he will wash the dress, has been in business over 25 yrs and I know what I am doing. Called before pick up, he said all good. At pick up, spot still there. He then said will check dress for dry cleaning, I said what about the beading on sleeves? He said he will protect it. Again, I called before pick up, he said all good. At pick up, the spot gone but the dress is ruined, the beading all melted, discolored. I told him he lied, he said he would protect the beading. He was obnoxious, arrogant, wouldn't talk to me. I called him from home, he was rude, hung up. He should not be in a people oriented business. Certainly not a credit to the business community. He did not respond to Better Business Bureau, I will take this incident further to prevent others from this incompetent business and unprofessional, arrogant owner. read more

As a concierge, I can honestly say that Royal is indeed the WORST dry cleaner in South Florida. They overcharge, they mess up every pickup/delivery, clothes come back dirty and have to be sent out again (only to be double charged), and they are INCREDIBLY RUDE. I had so many residents of mine complain and ask for a new cleaning company. When David started losing business, he blamed ME for sabotaging him and refused to help his remaining customers in my building. Here's the kicker: when he found out that I was leaving my current position for a different role, he actually called the other dry cleaning company we use to let the owner there know that he'd be getting his account back. HE WISHES! Ha! Seriously, there are so many other companies out here that are much better! If you need a local Boca company, try Boca Mizner - they're FABULOUS! read more

NO EXCUSES FOR THEM. Nothing you value should be taken here. AVOID THIS PLACE AT ALL COS. The owner, William, is wrong and arrogant (the mgr. Angie answers to him). They ruined a blazer that had a small amount of trim on it. He said that I should leave it for him to try to mask their mistake with shoe polish. When I went back, it still was TERRIBLE. I said he should offer something for DAMAGING IT and for their mistake RUINING IT, but he was rude and didn't care. He certainly doesn't deserve to be in a business of ANY responsibility, especially working with people and their belongings. AVOID THIS PLACE. read more

I've been a loyal customer for over 10 years. Angie works in the front she has the best customer service. Yes they are not the least expensive but I'm always happy. If a stain is not removed the first time they will always make sure you are satisfied without an additional cost. I highly recommend this dry cleaners. read more

The best dry cleaner I have ever used. They pick up and deliver and are very reliable. My son came home for the weekend with at least a dozen shirts and a suit that had been sitting in his car for months in a bag. They were wrinkled and filthy. At 2pm on Friday I brought them over and told them he was leaving on Sunday. By 10am Saturday morning they were delivered to my house(not my regular delivery day) in perfect condition. They are so nice, so easy to work with, and I will NEVER use another dry cleaner. read more

Wow - Don't have a lot of time, do a TON of dry cleaning and have had ANOTHER bad experience (actually a multitude) with these people. Okay I will say it - just go somewhere else and save your clothes, or go here for things that you don't care about and want an excuse to buy something new! read more

Royal Cleaners is the WORST cleaners I've dealt with in my 20 years of dry cleaning. My old company closed so I needed to find a company who picked up and delivered. This was the company I found myself dealing with. In my opinion, DO NOT USE THESE CROOKS!!!!, I've been sending my dry cleaning out weekly for YEARS! The MOST my monthly invoices would total was between $150.00 and MAX $300.00. These crooks in my opinion for the month of DECEMBER ALONE charged my credit card over $680.00!!!!! They were to bill my card Monthly and had been, IF they call you and tell you they are giving you a 30% discount, BE CONCERNED thats what they did to me and THEN charged my card $680.00 which meant the actual bill over $750.00 WHO I ASK YOU has almost $800.00 in a month of dry cleaning. I stayed at the Waldorf Astoria in NEW YORK CITY and have my weeks suitcase dry cleaned by them and the bill was only $375.00 and thats a five star hotel. This company in my opinion milks its customers and they are crooks BEWARE AND DO NOT USE THEM!!!!! read more

I'd been trying to find a good dry cleaner for what seems to be years, I thankfully found Royal cleaners. They're quick and all my clothes come back immaculate. I did take my bedspread to be dry clean and it came back with a few spots, but I didn't notice it until about a week later when I went to put it back on the bed. I took it back and they took care of it, no problem. The second time around it was perfect, and it gave me a lot of confidence knowing that if there is a mishap, they will take resolve it. read more

Finally found a great dry cleaner!!!! Girl at the front is very nice. Men's shirts come out great. I brought a baby blue leather dress there that was stained and worn out looking. The dress looks like brand new I'm actually completely shocked. Thank you!!!! read more

Worst dry cleaners in Florida. Been going there for 2 years and spend over $100 per month in dry cleaning and when I went to pick up my order this week they accidentally sent a pair of my pants to another store and tore a hole in the front of another pair. So they are supposedly going to try and send the missing pants back and when I asked about the torn pants, an older Latin lady with a thick accent came out and said I must have torn the big hole in the front and they just dry cleaned then anyway. What a joke...worst customer service ever. On top of that, I've picked up shirts before that look like they have rust all over them and when I asked them why, they'd say I brought them in like that. Just horrible place... read more

We found out how good Royal is from a friend who uses them. We have sent our clothes there for several years. They are the only cleaner who knows how to press my husband's custom shirts correctly. Great for special items that need care too. Thanks Royal! read more