Though I see that a lot of reviews are a bit negative my review was actually pretty positive about…read morethis place. Staff here was very friendly with me upon arrival and kind of helped me with a little dilemma I was having with my groceries that I brought with. When I was given the keys to my room I was excited to know that my room had a balcony! This is absolutely great for a budget hotel to feature something this cool that I think is in a lot of luxury hotels. The rooms were absolutely massive! It featured a living room and a big bedroom that is private from that space. I did enjoy how big the lobby was but it's completely empty the entire time like an abandoned mall. I will agree with some of the reviews that the Furnishings inside the hotel are a bit beaten up but what I think is a little bit redundant is that you are not allowed to smoke on the balcony at all even though you're technically outside. The balcony itself was very hard to open and the blinds were very dirty. The sink had a problem with draining. Shower was a bit leaky too. Breakfast itself wasn't too bad though the selection was pretty bland. Overall, for what it was worth I did thought it was a great time at the hotel. I do warn that if you do come here and there's a lot of people that the elevator that's at the hotel is very slow one of the other nearby elevators was shut down.

As a Lifetime Diamond Hilton Honors member, this place is the worst excuse for a Hilton property…read moreI've ever seen. The public lounging and dining areas are disgusting. I went into the bar area for the evening social and the tables throughout the area were filthy. I mean gross!! The saddest part is that there were 2 restaurant employees sitting down in the bar area literally doing nothing while being surrounded by the nasty, nasty eating areas. If I could cancel my reservation I would have left immediately. The carpets and furniture in the rooms need to be replaced. The mattresses are so old they have permanent indentations from the thousands of people who have slept on them. The only good thing I can say about my room is that it was a huge upgrade from a cleanliness standpoint compared to the public and eating areas.

This is our favorite hotel when visiting family in the area. It is a sprawling resort, as the name…read moreimplies, and there are plenty of hallways, wings, and cultivated grounds to explore. Its an ideal destination for an extended stay. As a former seminary built in the 1940's, the architectural flourishes are second to none. Design aficionados will be in aesthetic heaven. There are three restaurants on site - an Irish Pub, a wine Bar, and a Steakhouse with a bar and breakfast service. The wine bar is definitely worth a visit, whereas I recommend the other two options primarily for their convenience. Service is exceptional and the beds are firm but very comfortable, nonetheless. The in-room TV supports casting TV & movie apps - Netflix, Hulu, etc. - but not music apps, for some reason. Fortunately we brought a WiFi speaker. A few notes on accessibility follow. For context, I can walk with crutches but need to use a wheelchair for long distances. And this hotel is all about long distances. We had an accessible king room, and while the lanes for navigating a wheelchair around the bed are tight, they are manageable. The bed is super comfortable but also very TALL. It could be tricky to transfer to the bed from a wheelchair without assistance of crutches. There is plenty of space in the bathroom and the roll in-shower has a good set up with an accessible shelf for shampoo, etc. Be careful with the bathroom door - it is a very heavy sliding door with a strange locking mechanism. The public spaces in the hotel, including the restrooms, are generally modern and accessible. I also noticed that the pool has a swing chair for water access. One exception is the Irish Pub, which treated accessibility as an afterthought when it was designed. There is no wheelchair access within the hotel - you'll want to drive around to the back to use its parking lot. Additionally, to get to the restroom or the second floor of the pub you'll need to use one of smallest prefab dumb waiters I've ever been in. Finally, be advised that the entrance to the hotel is at the top of a steep hill, and the porte-cochère landing itself is at a slant. Be agile with your brakes, and let your companion park the car after you've exited if you can. Also note that there are only 4 designated accessible parking spaces. We've seen them all full on multiple occasions; for a parking lot of its size, the hotel should probably add about 4 more.

I had the opportunity to attend a wedding at the beautiful St. John's resort, humanitarian hotel. I…read morehave to say I wish I had the opportunity to stay in some of the rooms because just sitting and walking around the grounds prior to the after party for the wedding I was absolutely mesmerized. I highly suggest if you're a golf enthusiast or you're just looking for a place for a tranquil getaway this is an amazing location now although I didn't get a chance to stay in the room, some of the outdoor sitting areas were so relaxing.

Room is good, clean, temperature controls work fine. But…read more.. I drove from Chicago in a 26 foot U-Haul, for my work. The web and in house info shows "The Placery" where I can get burgers and other basic food, but... First night, sit down and get told they have none of the food in their menu! NONE! No mention of this anywhere that there is no food available at the one food spot in the hotel! Great... rhetorical question; do you know how difficult it is to try and park a 26 foot U-Haul truck in any restaurant parking lot? Not to mention, paying by the mile for mileage. UPDATE: To be fair, I did ask for a beer, which they had, and when I went to leave, they did comp it. Still only 3 stars, since I'd rather not have to try going somewhere else.

I always liked the Hyatt Place concept when traveling with family as the rooms look nice but a…read moredecent value. This property is almost the same. The staff here was pleasant and for me easy to work with. I have absolutely no issue with person to person interactions/ service. Good response to basic requests and daily housekeeping service! I don't travel that much these days and I haven't had daily housekeeping since Covid I think. This place had a great location for me. A 20-minute drive to airport and the best grouping of walking distance food and family entertainment I've seen by a hotel/motel type property in a long time. Shake Shack was great, there are BJs and similar restaurants plus a lot of smaller footprint restaurants on the other side of the AMC theater located to the north. Easy way to get some steps in. The only negatives were the breakfast appeared to have reconstituted eggs that some places use and I'm not a fan. All the other items were "free breakfast tasty." Secondly, the property was feeling a tiny bit tired - some nondescript odor was in the hallway on my upper floor - not in the room though. Also, the bathroom/tub toilet felt pretty tight - so much so that I thought it could have been used for astronaut training on the old Mercury space program. The rest of the room had adequate space for us.

Eh- location was OK within walking distance to a Panera and a supermarket. The rooms were a little…read moreon the older side and extremely dark.! one light fixture in the entryway, one by the left side of the bed and one lamp on the table and that's it! The breakfast was not the best for the Hampton Inn style, although they did have the grab and go bags- One washer, one dryer on site 1.75 for washer a dollar for the dryer coins only. Pool was rather small and slightly dirty- I tried to confirm a late checkout three different times and finally was told I was all set yet on the day that I had the late checkout, housekeeping knocked on my door twice each time claiming that they didn't know I had a late checkout---luckily I had everything confirmed in a text message as I was able to show them. Let's get some communication going here with the staff!

Amazing stay rooms were very clean, pool and hot tub awesome, food beyond amazing, one flaw the hot…read moretube Jets stopped working, called maintenance and it took them about 1 hour and a half, hot tube was fixed, as I was leaving, but again things happen but it is a great stay!

Stayed at this property for 2 days recently. The place is very clean and was in a very safe area…read more The surrounding area is absolutely beautiful. The rooms are larger than most and met all our needs. The included breakfast was exceptional. They had a very nicer person who made sure everything was fresh and hot. I love the Belgian waffles that you heat in a toaster. They were memorable. The eggs were hot and fresh. It was a great breakfast. Overall this was a great experience and would stay here again on my next visit.

They charged our credit card $100 for these towels alleging they were all stained with makeup…read more They said they had to charge for a full set because they do not use bleach when washing their towels. The thing is, if they do not use bleach which would effectively remove stains and also serve as a disinfectant, what do they use. Over the years we have stayed 3-4 weeks at a time at many hotels. This was the first time and the last time we will stay at this property.

Most things were to our satisfaction staying here. Friendly staff, great location, clean rooms,…read morerefrigerator and cozy bed. The four things we did not like: 1. $6.00 cost of bottle water in the room. 2. Bathroom water Temps were lukewarm 3. Man tending bar didn't know how to make a Manhattan. The BIGGEST dislike: we were not told (or reminded) at the TIME OF CHECK-IN that there would be an upcharge of $100 added to the TOTAL cost of the room for Incidentals. This charge would later be refunded after inspection of the room. This is not the kind of surprise most people enjoy.

I have stayed here a number of times over the last 4 yrs. We stay here when we are going to the…read moreSuburban Collection for a trade show. Staff has been consistent for the most part. And they are very nice and friendly. Rooms are clean. And typical for a courtyard. This is not a new hotel so the showers aren't the new ones. But it is OK and clean. Door to the bathroom is positioned well so, if you need to close it you still have room open or closed. That's important. All the usual needs are there. Breakfast is ok. Starbucks is good. Lobby is spacious and clean. Really not a bad hotel for a few nights. And it's in the middle of a lot of decent restaurants and entertainment. Personally never had a bad experience staying here..

Attended a convention here the end of February 2026. The facilities were a bit run down. One of the…read moretwo men's room didn't work and the paper towel dispenser left a lot to be desired

Feel free to stay if you like: --noisy, dirty, shaky…read moreelevators --threadbare carpet in the hallways In my room last night: --door is so worn out you must slam it shut --TV remote won't work, replaced once --broken desk chair --bath faucet leaking all over --bath drain clogged Joe the manager: --offers no apology, no care, no empathy

Definitely definitely many many places to live other than this place are much cheaper for much…read morebetter and quality of living this place lacks all of it

I had an excellent experience here. The bed was very comfortable, and the included breakfast was…read moredelicious. This is now my regular hotel when visiting in this area.

This hotel is cozy and clean. I love the decorations here and that the rooms have everything you…read moreneed from a comfy bed to a spacious fridge. This is one of my favorite hotels in the area. You can tell the employees take pride in the hotel's presentation.

First time coming here since I was staying in the area for the night. This place is wedged in…read morebetween multiple hotels as well. Checking in wasn't an issue but getting to the room, the hallways smelt like mildew. Rooms are poorly maintained with water damaged walls and some out of date amenities. The beds were cozy at least with decent amounts of channels. Noisey neighbors too that you mighty have to experience yourself. Breakfast wasn't too remotely good at all and didn't bother eating. Overall, not the best and I expected something better

This is the worst hotel plus management check in on September 12 for three days now air conditioner…read morefor three days management did nothing about and as of today Oct 8 25 have not heard anything from corporate or the hotel refuses to refund us wind we check in the first room was dirty and tv did not work ruin own vacation

I gave it a two-star because it wasn't 100% awful. The breakfast was decent in the morning and the…read moreWi-Fi works. I was initially in one room and that was the one with the chair and ottoman with stains all over them, the dirt or whatever it was on the bed table and the torn bed sheets. I didn't get pictures but there was also urine on the floor and the carpet and room was so filthy that when I got out of bed and walked in to take a shower my feet were black. I ended up having to stay in town for a couple more days and they switched me to another room. Because I was going to be here for a couple of days. I wanted to get some stuff so I don't have to go out all the time, but there's no microwave or refrigerator in the new room. The new room has spider webs all over it, a hole in the carpet, and a torn seat on the chair. I guess you have to say when you have a cheap hotel you get clientele that match. Last night there were people letting their kids scream and yell outside until almost midnight. No consideration for any of the guests who might be trying to get some sleep. It was pretty obvious the night before the guys were outside, smoking and drinking because it got a little crazy. If I have to come to town again I'll spend the extra money and stay someplace else.