I've been coming to the office for over 20 years! The office is extremely clean, the staff is nice,…read moreand the dental work is done properly & fast. I've never had a problem!

Dentures over 150-200% over the care office is extremely nice professional I've been going there…read moreabout12 years an am 57 . She has a will help you I swear no 1 I tell everyone too go see her.

Great dental hygienist. Great dentist. The office runs very efficiently…read more It's nice to have the same dental hygienist time after time. The dentist are young, which is good for me as my last Dentist retired a couple of years ago and I want these to last my life.

Beware!! Dr Stachel lacks complete patient care if you have a problem for a procedure he performed…read more Simple filling, three numbing shots left me three weeks of lock jaw, jaw swelling, jaw pain that radiates up into head, and worst part unable to eat solid foods losing 12 pounds in three weeks. Still have lock jaw!! Nine phone calls placed regarding my condition just looking for help. Not once did he have me come back into the office despite my problem. He could care a less. I finally had to go to Urgent Care to get meds he could have easily provided with one simple visit. Incredible lack of concern for his patients. Still have lock jaw and unable to eat solids, next will have to seek out Oral Surgeon. I get things happen but his total lack of patient aftercare is unforgivable. To leave a patient in pain and distress is completely unacceptable. He would rather keep repeating on the phone that he is glad you're doing better despite you telling him otherwise. Then decided to dismiss you as a patient. I have gone to this practice for many many years but new to seeing him as my dentist retired. What a shame that their other dentists such as Dr Stachel who should not be in dentistry unless he can capably take care of patients and issues if they arise instead of ignoring something he did wrong. I would never ever recommend him to anyone.

I had a very wonderful first time experience at Bright Side. I was anxious because I hadn't been to…read morethe dentist in a couple years and I had some concerns with a previous gum surgery. The staff was very sensitive, probably too sensitive, to my anxiety. They tell you how much insurance covers and how much payment is expected at the end of your appointment, before they even do the work. I hate waiting weeks for a bill and dreading the cost.. The front office staff was very friendly. I've bounced around to various dentists within the past decade since moving out to metro area. I'm glad I finally found an office I'm satisfied with.

Don't go here. Some are very rude and condescending. They will cancel you and then try and charge…read moreyou a $50 no show fee. Plenty of more qualified dentist around.

Let me begin by saying that Dr. Hartrick is wonderful, and the staff is amazing. She is a true…read moreartist! I broke a tooth this weekend (chipped tooth), and called first thing on Monday morning. They were able to see me, which is pretty amazing in itself. The lady on the phone asked me several questions... when did it happen, how did it happen, are your swollen, did you cut your lip, are you injured in any other way, etc. She not only was trying to get a correct diagnosis over the phone (to ensure the DR. could see me), she also seemed generally concerned. After all, having a broken tooth is ALWAYS a traumatic event! The minute I walked in the door (not smiling or showing my teeth), they automatically knew who I was! There is something I like when I'm on the phone with someone, tell them I'm on my way... and they actually expect me and greet me by name! As the other reviews say, this office staff cares about every single one of their patients. This is one of the best dental experiences I have ever had! I'm not a person who has "dental apprehension", but Dr. Hartrick completely set me at ease. If you aren't familiar with cosmetic dental work, Dr. Hartick is outstanding! She is VERY concerned about patient pain and takes numerous measures to make sure it is minimized. She took a lot of time to explain the procedures being performed and what to expect. She even mentioned that she's a "perfectionist"! When doing cosmetic dental work, that might be one of the best things you can possible be, right? It was a fantastic job rebuilding my tooth, and a wonderful experience overall! I'll even be going back for a cleaning in a few days!

Dr. Hartrick and your amazing staff is one of the best dental offices I have ever been too(I have…read moreseen a lot). She has an amazing attention to detail and her office staff cares about every single one of their patients. The staff always seems to go the extra mile and it completely shows and you always leave feeling that you had the best care. Thank you!!!

We were recommended Drs. Joelson and Shushtari by our retiring dentist, Dr. Napolitano. We were…read moreassured the dentists and staff at Pierce Street Dental would take great care of us. Recently, my husband and I went for our first appointment, and we were not disappointed. Everyone was very friendly and attentive. The office was very clean, and you could tell a lot of care was taken to make us comfortable and safe. Changing dentists after 25+ years isn't easy, but this transition couldn't have been better.

Fantastic Dentist Office - Highly recommend!!!! Friendly and effecient. Great staff!!read more

would not do a teeth cleaning without taking new X-rays or me getting a copy of previous ones…read more First thing they did without any services being rendered was take my insurance copay. Location and offices are not terribly inviting. Left without services being rendered but have not received a refund of my copay yet although was assured it would be processed. Wouldn't recommend.

Kind, quick, patient and informative. Felt very safe and…read morecared for. Had cleanings, fillings and will continue to come for dental care!

If I could give zero stars I would. On my original visit as a new patient (my previous dentist…read moreretired), I had a wonderful experience and was highly encouraged to pursue Invisalign. At the time I didn't feel they were "pushing me" into as I came in interested in pursuing Invisalign but looking back now they only had their interests in mind and not my best interest. I paid upfront for the trays, was told I would get a call soon to have the buttons placed and trays started. Three weeks later I had still not received a call, so I reached out to the office and was told there had been some delays. During that time, I had also reached out to my oral surgeon's office and it's at that time I realized that Dr. Saad office had never reached out to my surgeon's office like they had told me they had to clear the Invisalign. I was told Invisalign might not be the best idea for me by the surgeon's office for certain reasons and when I reached back out to Saad and spoke with Dr. Rice she became increasingly more agitated and aggressive throughout our phone call. Was frustrated with me for having real questions and then started practically attempting to bully me into moving forwards with the Invisalign. I had never been spoken to in this manner from a Doctor/ Dentist ever in my life and this occurred over three phone calls, including one joint call with my oral surgeon's office. Due to Dr. Rice behavior I choose to cancel the Invisalign which of course the office gave me a hard time about, they stated they would refund the money I personally paid but would be keeping me insurance money (which is fraud) so I had to jump through hoops to call my insurance company and get my deductible refunded. When I called the office back to try to speak to the owner of Saad Dentistry to talk about my experience, I was not given a phone number or told I could speak to someone, instead I was given an email address and hung up on. Moral of the story, save yourself the headache and go to a different dentist.

I came in last week for a routine dental cleaning. I chose Saad due to the wonderful reviews and…read morethey really lived up to the hype! The front office staff were all very welcoming and friendly. They had been when I scheduled my appointment on the phone too. They got me in quickly. The dental hygienist, Maureen, was so sweet from the beginning! We talked a lot and she cleaned my teeth so well. She made sure that she didn't miss anything. They had really advanced technology and Maureen was even able to double check/show me my teeth when she was done with the cleaning to make sure she didn't miss anything. It was a camera like device. It was really cool! I hadn't seen it before. She did an amazing job and touched up a few areas that were missed. Dr. Thomas was also very friendly. He did a great exam and discussed my concerns with me. I did not feel rushed at all throughout the whole process. I will definitely be recommending Saad to all of my friends and family! Wonderful experience!

I switched to this dentistry based on location, I was hesitant based on reviews but figured I would…read moregive it a shot anyway. Big mistake, I should have stuck with hm gut. The doctors are nice and the dental hygienist is great but the clerical staff is anything but. I came in for a check up and cleaning. They proceeded to tell me I have a cavity and it needs to get filed. (Mind you I have never had one). They fill it but afterwards I have this terrible pain, I figured maybe it would get better or this is the way it is now. I went 6months later for my routine cleaning and told her, she said some people are just more sensitive and that it's fine. Long story short. I went and go another opinion and the so called cavity could have been corrected without a filling and that there should never be any pain. My new place fixed it and I'm good now, seems perfect. I regret ever going there!

The best dentist I have ever been to in my life. Hands down all the gals in this office care about…read morehow you feel and they take great care of you. Thank you Doc for fitting me in and taking care of my tooth pain. I will be back over and over.