Let me begin by saying that Dr. Hartrick is wonderful, and the staff is amazing. She is a true…read moreartist! I broke a tooth this weekend (chipped tooth), and called first thing on Monday morning. They were able to see me, which is pretty amazing in itself. The lady on the phone asked me several questions... when did it happen, how did it happen, are your swollen, did you cut your lip, are you injured in any other way, etc. She not only was trying to get a correct diagnosis over the phone (to ensure the DR. could see me), she also seemed generally concerned. After all, having a broken tooth is ALWAYS a traumatic event! The minute I walked in the door (not smiling or showing my teeth), they automatically knew who I was! There is something I like when I'm on the phone with someone, tell them I'm on my way... and they actually expect me and greet me by name! As the other reviews say, this office staff cares about every single one of their patients. This is one of the best dental experiences I have ever had! I'm not a person who has "dental apprehension", but Dr. Hartrick completely set me at ease. If you aren't familiar with cosmetic dental work, Dr. Hartick is outstanding! She is VERY concerned about patient pain and takes numerous measures to make sure it is minimized. She took a lot of time to explain the procedures being performed and what to expect. She even mentioned that she's a "perfectionist"! When doing cosmetic dental work, that might be one of the best things you can possible be, right? It was a fantastic job rebuilding my tooth, and a wonderful experience overall! I'll even be going back for a cleaning in a few days!

Dr. Hartrick and your amazing staff is one of the best dental offices I have ever been too(I have…read moreseen a lot). She has an amazing attention to detail and her office staff cares about every single one of their patients. The staff always seems to go the extra mile and it completely shows and you always leave feeling that you had the best care. Thank you!!!

Dr. Hines and her team make you feel seen and heard. They go above and beyond to make sure that…read moreyour total experience is met with gentleness and professionalism. I am very happy that I switched here.

Dr. Hines knows her craft. For certain, this staff assisted with resolving a few health and…read morecosmetic dental issues that have bothered me for a while. This is my kind of dental office ... a responsive team with great doctors and staff members; they were efficient and provided excellent dental work. the office is modern and decorated, and it's conveniently located for metro Detroiters in Southfield, MI. Also, the mini-implant work done was affordable, due to part of the payment made through a grant I received, which was submitted at this office.

I had a very wonderful first time experience at Bright Side. I was anxious because I hadn't been to…read morethe dentist in a couple years and I had some concerns with a previous gum surgery. The staff was very sensitive, probably too sensitive, to my anxiety. They tell you how much insurance covers and how much payment is expected at the end of your appointment, before they even do the work. I hate waiting weeks for a bill and dreading the cost.. The front office staff was very friendly. I've bounced around to various dentists within the past decade since moving out to metro area. I'm glad I finally found an office I'm satisfied with.

Don't go here. Some are very rude and condescending. They will cancel you and then try and charge…read moreyou a $50 no show fee. Plenty of more qualified dentist around.

The most thorough dentist I've been too, had a crown and filling totally pain free, I highly…read morerecommend there service 100%. Very clean and Friendly environment , State of the art technology being used On your dental needs, you will be impressed!

I have been a patient for 5 years and they are by far and away the best dental practice I have ever…read morehad! Dr. Fortson is personable and professional. His staff including Chrissy and Krystal, are awesome. They treat you like family and their kindness is warm and genuine. My teeth were a hot mess before I met them and the quality of their work has been outstanding. I really appreciate that they do not waste my time, I am in and out without a fuss. Efficient, effective, and caring. Is there more you need from a dentist?

Thorough and honest dentist. Hygienist was also very thorough and took his time to take care of me…read more Highly recommend everyone make an appointment at this new, beautiful office!

I took my kids to this dentist. They were new patients and were there for a cleaning. Their…read moreappointments were at the same time. So I had to go back and forth between their cleaning chairs. While I was with my older one, they put sealant on my younger child. They never told me. I found out when we got home and my child told me. When I called to discuss it, they told me that I had signed for it. Which I absolutely did not. I asked them to send me a copy and they told me not to come back. Yeah, like that was ever going to happen. They are unethical and flat out liars. I suggest you stay far away from this business and definitely do NOT take your kids there.

Dr. Sahar and her staff are all extremely professional and caring. They treat every patient with…read moreutmost respect and curtesy. My 2 kids and I have been coming here for the past 7 years and drive over 20 miles just to receive their treatment. Front staff is always kind and dental hygienists are thorough and efficient with cleanings.

came five minutes early for my initial appointment, paperwork already filled out. because of such,…read morei was quickly called within 2/3 minute after sitting down, to my impression. two women called me back, never introducing themselves, their positions, and what we were doing. it seemed that the one lady doing most of the interacting/leading (navy scrubs, cap, and mask on - we'll call them Blue) was training and being shadowed by the other lady (forest green scrubs, no other equipment on - we'll call them Green). Blue failed to communicate what room we were headed to, so i stepped to the side to let her lead, where she snapped at "we're going this way!" since i had a bunch of jewelry on, i was annoyingly told to take it off (not asked nor requested). at a point i had to ask, "so what exactly are we doing?" since no one was taking me through the process and i refuse to be pulled along a process without knowing what in the hell is happening - i'm a capricorn after all... this is the part where i had to walk out. once again, being "un-led" to the x-ray room, Blue was extremely rough at handling my face and mouth when setting my head up for the x rays. from grabbing all over my lips and chin and cheeks to the point where it actually hurt, then telling me to back up and head back to the room cos she forgot her equipment, to physically grabbing and pulling my arm cos i accidentally went the wrong way from the x ray room back to our room - i'm pretty sure anybody could catch me standing there in a flash of straight confusion at how this woman was handling me as if i were her bad ass kid acting out in the grocery store my brain began to panic and told me to get the eff out of this place. as soon as we got back to the room, i grabbed my jacket and told them we would need to reschedule due to Blue being very aggressive and physical with me, to which she looked so insulted and defensive. Green stepped in at this point and you could smell the immediate remorse on her as she was scrambling to remedy the situation, even asking me to "start over." i told them we could start over another day and sashayed my little self right out that office to never return. i had a weariness about giving a dental office in detroit a chance cos i know how my people can be in professional settings (y'all set the standard, not me) and i was RIGHT to be weary. y'all have got to stop hiring street urchins with no house training to come work a job that requires decorum, empathy, and a specific set of COMPETENCIES. guess i have to go to the suburbs to get some decent professionalism, my goddess on earth

Wow!! Two years ago I stumbled upon this dentist office and from that first visit I swear to never…read morego anywhere else. Not only is it Black owned and doing well its staff is by far the greatest I've encountered in some years. The care I received was incomparable to any dentist I've been to. I'm already a nervous wreck just going to a dentist appointment but lo and behold, they made me feel very comfortable. Dr.A. I appreciate you and your staff very much. Y'all are one of a kind. I can tell you were very careful in picking your staff to service your patients. The new office on Gratiot Avenue is beautiful. I'm so proud of you. God has his hands on you. Thank you for caring for the people, thank you for being accessible to the people. Thank you for your kindness to the people. The sky is the limit, keep doing your great work, and most of all keep shining like a Diamond that you are. Your forever patient Heidi Perez.

I have never had a bad experience at Caring Smiles. The front staff, the hygenist and Dr. May…read morealways make me feel comfortable and that I understand the treatment plan.

Had to have all of the work she did redone by a different doctor or have the teeth extracted. It…read morewas incredibly expensive and they didn't offer me any refunds even knowing I had to get teeth pulled that she had just worked on. Awful experience.