Chad's been doing our taxes for over 20 years. He is the best. He's reasonably priced as well. He…read moredoes our pastoral taxes for us which are tricky, and our children who are now grown up bring their taxes to him as well. Quality service, and patience with all of our questions.

Kolarik messed up our Federal Tax Return and refuses to help fix the problem. He keeps saying that…read moreit's in the hands of the IRS. But guess what? I called the IRS and they said they rejected it! It's been nearly 4 months and he wlll NOT lift a finger to help fix his own issue, and what is nearly as bad to me, won't accept responsibility to remediate. Reported to State of Ohio.

Nathan and his team have been helping business owners during the current economic clients. They…read morewent straight from tax season into helping their clients secure funding through the SBA. It is impressive to see an accounting firm pivot to save their clients, employees, and their families. Thank you very much

I rarely write reviews, good or bad, but I rarely receive the kind of experience that I did working…read morewith Nathan and since there were no other reviews I felt people should have a heads up. I've worked with Nathan for the past two years, he handled my taxes in 2019 and 2020 as well as my PPP Loan Application. Taxes: I never felt the benefit of working with Nathan versus using Quickbooks/Intuit which I use for my business. After talking with a few local agents (I'm in the Washington D.C. metro - not exactly the cheapest area) I learned that they were paying their local tax person significantly less to handle their taxes despite the fact that they had earned more and had more complicated financial situations. While I don't remember for 2019, in 2020 Quickbooks estimated my taxes to be almost identical to what Nathan found - but of course, filing with Quickbooks would've been much cheaper and easier. PPP Loan: This is where things really fell apart. It wasn't until just before the 4th and final round of the PPP Loan that I realized my business was eligible to receive the loan. However, I was hesitant to move forward given the cost of Nathan's service to file the paperwork ($1,200) and the uncertainty that I would be approved or what the amount would be. Nathan assured me that the amount I would be eligible for far exceeded the cost and that he would not only assist with filing the loan but the forgiveness as well - and that the cost of his service was a split payment with half due to get started and the second half later. Like with my taxes before, I was slow in getting the paperwork to him, but he assured me that everything had still been delivered to him in time. I wasn't approved for the loan, I believe due to time expiring, but I don't fault Nathan for the fact that I was not approved - I want to be clear about that. What I do blame Nathan for, is this: 1. I was charged the full $1,200 upfront despite him telling me otherwise. When I asked about this I was told he had just changed payment systems and it was an error, but that I would've had to pay it anyway later on so too bad. 2. The amount of communication I received immediately after he had billed me $1,200 for the loan became almost non-existent. I had to reach out to him multiple times on several occasions before receiving any sort of response. I eventually requested a PARTIAL refund for the PPP Loan service I had paid for. I was told $600 upfront, and $600 later. I said I had no problem paying the $600 for filing the loan but that I had a problem being fully billed when that was not what I had been told, and that the entire service was not completed and could not be completed - there's no way to provide the forgiveness assistance portion of the service when the loan was never received. With all of this happening through email, Nathan finally scheduled a time for us to talk by phone... 3. Shortly before the time we were supposed to talk on the phone, he asked to reschedule because his wife wasn't feeling well. I agreed and asked when would be a good time (all still through email) and he told me Tuesday morning (it was a Thursday or Friday). Finally, on Wednesday evening I sent him an email saying how unhappy I was that I STILL had never received a call from him. --- My Main Point Is This: --- By this point, between taxes and PPP Loan services, I had paid Nathan over $2,000 for his services over the past 2 years yet there is zero feeling that I am a client Nathan cares at all about - he can't even pick up the phone to call me. Save yourself the time, money, and frustration by working with someone, anyone, else.

Excellent service and very knowledgeable staff. They helped me navigate a complicated tax situation…read morewith total transparency. It can get busy around the deadline, so book early, the quality of work is worth it.

Great People and So easy to work with! I will come back year after year! Thank you for everything.read more

Forward Focus accounting (Cheri Hughes) does payroll and is a partner for companies operated by…read moreSean Cahill. waxxhaven LLC, Waxxpot, Morning Chef LLC(Another Broken Egg), among others. Morning Chef LLC has lawsuits for unfair wage withholding This company, withholds funds/wages due to employees out of retaliation for employees resigning. I have sent email after email inquiring about a paycheck that I should have gotten on 2/4. They did not inform me that the check would be mailed out. When I finally got the check they changed my rate of pay to $11.00!! It is against the law in Ohio to change wages for work already completed and they are fully aware of this, but they don't care. They refuse to answer emails because they don't want a paper trail.

I have used Cheri at Forward Focus for a few years and looking forward to her doing our 2023 taxes…read more Quick, reasonable and accurate!!

My husband's company uses them to administer some of their health benefits including HSA, FSA,…read moreHealthy Rewards, Deductible reimbursements and they are horrible at returning phone calls or emails. I wish his employer would open their eyes to how many people complain online about this company and make a switch. There's one person in particular named Megan Sharp that appears to be a higher up there and she is one that absolutely will not return calls. At one point we were leaving messages and not getting a response and found out later she had been off on leave, but never updated her voicemail to advise people calling in of this nor did she provide an alternative person to talk to in lieu of her absence. I do not recommend this company at all.

I've worked with this company for five years. They used to be great. They were very detail…read moreoriented. They recently acquired some big accounts and added some management and now it's awful. New people coming in who don't know my business. It's awful. Their former manner of business is missed terribly.

We have been using Taylor Bookeeping & Tax Service for years for both our personal tax returns and…read morebusiness returns and they have always done a great job! Timely and accurate with annual questionnaire to help us gather our requirements for each years tax returns. Reasonably priced, courteous and intelligent when preparing our returns! Never had an audit by the IRS! Suggest you try them out!

From the owner: *Local Ownership Since 1963*Bookkeeping Services / Payroll Preparation / Tax Return Preparation*…read moreSmall to Med Size Businesses* Sole Proprietors, Corporations, Partnerships & LLC'S* Open All Year Round