Tony and the maintenance crew are always very helpful and get problems or any issues taken care of…read morein a nice timely manner. Lived in the community for many years and when there's a maintenance issue or when it's time for an upgrade it gets done. Always professional and friendly. They keep my apartment safe and looking good, from an upgraded kitchen, new carpet, and when the apartment needed a new paint job they came on their scheduled time and gave us a fresh new look. It's also a plus that when there's an emergency call they don't hesitate and get to you ASAP. Much appreciated I don't think they get the respect they deserve. It's a very big community with a lot of tenants to look after, that can't be easy so THANKS!

What an absolute disaster of an apartment. Infested with centipedes, spiders and silver fish…read more Entire staff is incompetent. Maintenance will enter your apartment at anytime of the day and wont inform you.

Find someplace else. Don't say you haven't been warned…read more I've lived here for more than 8 years. Since the management team, Margie and Steve left, the complex has become a nightmare of children riding bikes, skateboarding -- and riding in motorized go-carts (!) in the parking lots, parents no where to be seen. The kids then throw their bikes INTO the bushes. I see them from my window, half-buried under the snow, twisted and shoved into a bush. I have to look at this every day. I nearly hit a boy zooming through the lot on his toddler-size two-wheeler with training wheels. No helmet. No parent in sight. No repercussions. Then, later in the week, same kid . . . . different day. Also, the management office commandeered the only two HANDICAPPED parking spaces for their delicate office employees (and put up new "Reserved Parking" signs to replace the handicapped signs). Grass will grow up to your calves before it is then mowed down to the mud, and so you get to barbecue on a brown patchwork "lawn" that looks ridiculous. Whoever does the landscaping saves us for last -- and they come on SATURDAY MORNINGS. My neighbor smokes right outside MY door and throws his butts on the grass in in the bushes. There are hundreds of them. Cars speed through the parking lots at 40 miles an hour. Management has no interest in reinforcing the very rules they mail out to residents. That rolled up list of rules I get shoved between my door and the doorknob 3 times a year -- it's a "dog and pony show," a mere going through the motions. Someone will have to be run over in the parking lot or the lawns will have to burn before anyone takes these serious problems -- seriously. Mr. Scheinerman, get in touch with your basic humanity (it's in there somewhere, no?) and take some pride in your property and the idea of public safety. Enforce rules, and invest in the fundamental safety of this place. Today I'm embarrassed to have visitors. I used to be so proud to live here. Not any more.

When i moved out i got a piece of paper from them asking to give them a 5 stars, i honestly will…read moregive them -3 stars and here's why: 1) When i was applying for this apartment complex MG was my point of contact and it was very difficult trying to get a hold of her if i had any questions during the application process. It would take her forever to get back to me. When i was finally ready to sign all the paperwork and get the keys i asked her if we could do it another day and see if she could accommodate and she flat out told me NO. 2) When i was signing my paper work they told me that would not provide me blinds for the sliding door of my patio and i had to pay out of pocket to either get an outside company to install them for me, pay around $100 for them to source and install the blinds for me or i can just buy the blinds myself and pay them $50 to install them for me THIS BY FAR IS JUST A HUGGGEEEEEEEEE SCAM BY THEM!!!!! I just decided not to have blinds on my patio and just live with it 3) As for my unit itself that i was living in, i knew right away that i made a mistake living there and regretted my decision immediately. Looking back at it now, i realized that the carpet in my unit has very dingy and old and should have been replaced before i moved but for some reason management did not decide to do this (I'm very salty about this because in the unit next to me management replaced the carpet in the unit before the new tenets moved in.) They just shampooed my carpet and shampoo carpet machine that they used did not did a very good job cleaning my carpet. My carpet looked exactly the same before they shampooed it. 4) Also my unit had no insulation and the walls were very thin thus in the wintertime it would get very cold and i was just wasting money with heating because my unit was not built very well and all the hot air was just slowly escaping from my unit. The water pressure coming out of my sink and shower was not very strong and my dryer would take forever to dry my clothes. If i had a lot of clothes to dry i would run it like 2-3 to dry my clothes. 5) Like every one else on here dealing with the maintenance department was a HUGEEEEEEEEEEE PAIN IN THE A$$. I had issues with the water heater in my unit, it was starting to not work anymore and speaking/dealing with Connie to get someone to my unit to fix my water heater was more difficult than pulling teeth. I would leave voicemails in the maintenance phone line and no one would respond back to me, i learned a trick where you just had to dial the the number and just hang up (to avoid leaving a voice mail) until Connie or someone else would eventually pick up your call. To their credit they eventually did fix it but i was just one big hassle fixing it. At first they just kept making sure the pilot light did not extinguish then after the third visit they finally just replaced the heating unit parts and eventually it was finally fixed after that. 6) like every one else kept saying on here the management would just pile on fees on all the tenets like they just don't care. The pool was never open when i wanted to use it and the clubhouse itself was just an afterthought. Management would not and will not spend money to renovate it and make it look better. Of course, my access card would not work to enter the clubhouse and like i explained above trying to contact the maintenance/management team was a HUGGEEEEEE PAIN IN THE A$$ so i avoided using the pool and the clubhouse at all. Even like the landscaping or just general upkeep of the grounds of this place is very dingy and drap and awful and i'm convinced management /maintenance just do not care at all. In conclusion, DO NOT MOVE HERE AT ALL, AVOID THIS PLACE / DO NOT EVEN THINK ABOUT OR CONSIDER MOVING HERE. Monmouth Junction/South Brunswick is a good town and the school system is pretty good here but look at other apartment complexes in Monmouth Junction/South Brunswick to live in.

I recently had to handle a number of things for my stay at Royals Oaks. I want to give a special…read moreThanks to Lauren our New Property Manager. She treated me so good during my visit to the Rental Office. Mike, Eva Lauren make a great team and provide residents with a good vibe for those living in Royal Oaks. Special thanks and continue to provide great vibes and service. I can Appreciate their common courtesy and service.

What an absolutely horrible experience. Do not waste your time. awful customer service.read more

Zero stars if I could. I'm appalled by the service. Not only does my carpet and I'll look clean it…read morelooks worse than it did before. Do not use the service

This is the review that I posted, when La-Z-Boy requested for my feedback/review. My purchase was…read morefrom La-Z-Boy Furniture Store in Monmouth Junction, NJ: "I've been a fan of La-Z-Boy for 20+ years, up until now. I've had many La-Z-Boy's, all were heaven, from day 1. I just purchased the Apollo loveseat recliners and it is HORRIBLE. The double recliners are rock hard, uncomfortable, 100% unusable, and a waste of $4500. This is NOT what I tried out and purchased in the store. Customer Care sent a technician, he took photos, then reported back, there was nothing wrong with it. He did not even sit in it, or test it at all. My handicapped husband requires a recliner for sleep, so this is unacceptable." And the reply from an "Executive Escalation Specialist": "We regret to hear of the concerns you are having. We were able to locate your service ticket, and see that you were scheduled for an in-home service appointment with one of our technicians. The technician found your unit to be built up to manufacturing specifications; from a repair standpoint, there are no repairs or adjustments that can be made." I sent a reply, which remains unanswered. Since this product is not what I ordered, and Customer Care is not returning my phone calls in spite of having purchased the Fabric Lifetime Protection Plan and Power 5 Year Protection, I will be filing complaints to the Better Business Bureau, and my state's Consumer Division of Consumer Affairs [under the Office of the Attorney General], for a return and full refund, with a copy going to the company's CEO in Michigan.

Obviously, the last few years of WFH and real-estate boom inspired demand has dulled La-Z-Boy's…read morecustomer service skills. Furniture must have literally sold itself without lifting a finger or breaking a sweat. Upon recent entry into an almost empty showroom, the milling and (coffee) swilling staff could not have been less interested in greeting a live body ready to engage in some big ticket item tango. Although I like to browse unaccosted, I also don't enjoy sending up a signal flare to get someone's attention. Luckily, I keep a few spare flares in my waistband. "Just so you know, any colors not on the floor are subject to a six month wait." I don't know, a simple hello might have sufficed but Debbie Downer was adamant about bringing the bad news and letting us know that the significant run-up in furniture pricing (Insert Covid, supply-chain excuse here) was not conducive to waiting. Well... I'm in the mood to buy... as soon as I find my keys and get the hell out of there. I suspect in a few months they wont be quite so cavalier. Two stars.

This 4th of July weekend they opened the pool and my finance and I were so excited to start using…read moreit. When we got there, the girl at the gate made us sign the waiver, there was the lifeguard and one other person at the pool. About an hour into soaking up the sun relaxing, I was asked to leave because I was not living with my fiance yet. I was HUMILIATED!! I am his finance and come on the weekends until we are married end- September. Now I don't even want to move into this complex any longer. I understand the covid precautions being taken but as I said, there was only one other guest at the pool. My fiance pays $1600/month and this complex is dictating who he can or cannot bring to a pool, what next they will dictate if I can stay over on the weekends?