Great atmosphere - we were seated in the castle cellar, and good food. We ended up eating here…read moretwice in the same week. They also were able to accommodate gluten free dinners.

This is a fantastic place with friendly service and interesting rooms. I stayed while visiting a…read morefriend in the area. I picked it based on its proximity to De Zwan (walking distance) which is a world class Belgian beer bar. And just down the road in Alesemurg is De Smidse which serves the best steak I've ever had. This is a nice alternative to the city center. I'd gladly stay here again.

We stayed in the hotel for a weekend and had a wonderful time. Clean, spacious rooms, wonderful…read moresurroundings and good breakfast. Would happily return.

Came here for business. Hotel (exterior) is beautiful, nice to be around the lake....quiet area…read more It is pricey (including the food and drinks). Staff was helpful (not far enough to say friendly) and most spoke some english. Spacious rooms and clean. The photos of the hotel exterior look charming, the inside is a bit sterile in it's decor. If I returned on a business trip I would stay here given convenience to office. Vacationing in Brussels....I would not likely return to this hotel.

Fine for business travel. Clean, bed was comfortable, good housekeeping. Overall what you would…read moreexpect. Cannot comment on price as this was covered by my company. Restaurant was above average for menu selections, food quality, and service. I don't think there are a lot of choices in the area. I would return.

Solid hotel with great food…read more Check-in: Can be a little slow. If there is a line, performance and efficiency are not top priorities. Get ready for a wait. But the staff is friendly at the front desk if somewhat limited. Limited you say? Let me give you an example. I needed to shorten my stay by a day. I let the front desk know, in person, of my change. The response: "We can't". When pressed, she said it was because I'd need to change it in the reservation system I used to book. Seeing as I didn't pre-pay, this didn't make sense. Additionally as I was 9 days into my 14 day stay, the site I used to book couldn't do anything. When pressed she "talked" to her manager and 2 seconds later I was all set. Keep in mind, I was making a change 4 days early, not the day before or day of my needed departure. Rooms: This is the tale of two rooms! If you get a room from the original hotel, well, it's not up to standard (think Hilton, Marriott, Sheraton). Its more at the motel level. And, IMPORTANT, the older rooms are not air conditioned. There are often twin sized beds in here. If you get a room in the "newer" side (comfort rooms I think they are referred to), then you're all set. Mini-bar, A/C, king beds, good bathrooms. Its well worth a few extra dollars. Gym: Treadmill, old elliptical machine and a odd bowflex like weight area. Hard to find in the basement. Restaurant/Food: This makes the Van Der Valk shine. Some of the best "hotel" food I've had. In fact they seem to be a dinning destination for the surrounding area. Great menu selection, high quality, full bar. Highly recommend. Parking: Gated, but free, parking. Remember when leaving in the AM to get a gate-pass at the front desk. Lot can fill up on occasion. There is overflow parking out the back gate to the left past Accenture. American tip: Service is "slow". It can take a while to get a drink or a re-fill. Think ahead. They are in NO rush at all and are not super attentive. Remember: you don't tip here, so you're stuck with the speed of service you get.

Great hotel with good value for money! Super helpful and friendly staff want to take care of…read moreeverything!

Great chain hotel in Namur, exactly what we needed after roughing it a week in Belgium…read more The room was large, comfortable and clean. The bathroom was big and had plenty hot water. The lobby had a small bar and cafe area, with the bar being open 24 hours. We didn't eat the breakfast buffet, but did get coffee both mornings. The staff was very friendly, helpful & professional. We will definitely stay here again.