Excellent customer service! I am ashamed to share pictures, because of how bad I let it get, but my…read morecreme colored carpet was light brown with coffee and occasional pet and food stains. I spent good money on a Bissell home steam cleaner, but it never came close to getting it clean. It's now light creme color again! Bobby and Darren were very kind and professional!

We hired Bobby to clean the carpet in a few rooms throughout our home. He did an exceptional job at…read morea very fair price. In one room, our dog had several accidents. Bobby was even able to get the smell out of the carpet using enzymes. This was quite impressive...because the odor was so strong we were afraid we would have to replace the carpet. Luckily that was not the case! I would highly recommend Bobby. He was on-time and did a great job.

I contacted Allen about our new home and the fact that they had several dogs (which my husband is…read moreallergic) and cats inside so there was a noticeable odor and pet hair and the vents were FULL of animal hair. Allen suggested the deep clean of the carpets and cleaning of the duct work. The staff that came out worked incredibly hard! They got up all of the pet stains, one grease stain remained though lightened considerably. Keep in mind that this is NOT a cheap service but you get what you pay for. Now my husband can breathe easy in our new home. Thanks Allen and crew!

100% recommend. My carpets were a hot mess. One call to Allen at Chem-Dry fixed the problem…read more Jennifer and Ty hardworking and very professional. Jennifer very knowledgeable about the product. They did an amazing job. I'm enjoying my new looking carpets. Thanks

Floor pro started good but cannot seem to complete the job…read more I am thinking i will need to hire someone to finish up! Very disappointing

DO NOT USE THIS COMPANY!!! I hired Floor Pro to perform a…read moredeep cleaning on my hardwood floors. The service was contracted with the understanding that the work would involve only a steam/deep cleaning and no resurfacing or sanding. The agreed-upon price for this service was $450, which I considered reasonable given the scope of the job. Unfortunately, the quality of the work was severely deficient. Upon completion, the floors appeared incomplete, with visible damage in multiple areas. Specifically, the protective coating was stripped away in patches, and there are at least four sections where the wood itself has been excessively abraded or sanded, resulting in exposed flakes, splinters, and uneven surfaces. In contrast, other portions of the floor showed no evidence of having been cleaned at all. I contacted Floor Pro to inspect the damage and requested a resolution. In response, they proposed to repair the issues by buffing and sealing the entire downstairs floor at a discounted rate of $6,200. This offer raises serious concerns about their business practices, as it appears to escalate a simple cleaning job into a far more extensive and costly repair. I cannot help but question whether the initial damage was intentional, designed to coerce customers into additional, higher-priced services. This experience has left me with damaged floors and a significant loss of trust in the company. I am available to provide any additional details, including photos of the damage, upon request.

Marty did an excellent job refinishing and polishing our bathroom marble floors and vanity top. It…read morelooks brand new! He also cleaned and sealed all our grout on the marble floors plus cleaned and sealed the porcelain subway tiles in our shower, cleaned the grout, and replaced some damaged ones where we removed a wall teak seat. He does excellent work, comes when expected, and left our bathroom looking as good as the day it was installed. We had some stains on part of floor from leaching minerals from the marble veins due to excessive moisture but he was able to advise us on lightening them prior and they look so better. It only affected a couple of tiles directly in front of the shower opening so is not very noticeable. We would definitely contact him again or refer him for his excellent work and eye for detail.

Our kitchen tile had some residue left on it from our renovation that would not come clean. The…read moreGrout Master did an amazing job! It looked way cleaner than it did pre-renovation. Great work! Give him a call!

Special Force Pro Wash did an excellent job soft washing my Patio home in Lexington. The price was…read moreright on. Thank you Tim.

Patriot Exterior Restoration did an amazing job pressure washing my home. My wife came out and all…read moreshe could say is wow! Call Landon for all your pressure washing needs plus more.

MTD Scammed us DO NOT HIRE MTD…read moreProvided a price for floor install with 2 bedrooms & bathroom,loft and then decided one bedroom and loft would suffice for contract obligation! We were quoted a job for 60k In April 2022 that we signed contracts for and provided a 20k deposit to start. Todd Disharoon aka Michael Todd Disharoon met with us and we reviewed the entire job. That was last time we saw him. He will send his son to pick up checks. First couple weeks were okay and seemed to be moving along and then Todd asked for more money (this should of been a red flag since the 20k was more than enough for what they had done thus far which was basically installed an unfinished floor. The subcontracted HVAC and electrician then came and did there preliminary stuff and no issues. Todd than tells us a week after we gave him an additional 10k for materials that we need to stop work to get Inspection done by County. He said the permits still have not been approved and this is AFTER the floor was already installed. He told us the county were slow and understaffed. A week later we called the county and Lo and Behold, the county had NOTHING a submitted by MTD. So now he has to scramble to get permits approved and then had to hire his own engineer to approve the work since he did it without county approval. His project manager George (showed up twice the entire 5 months) was telling us that he had to pay an extra 500 For an engineer because of "County incompetence " The entire month of June with no work being done, he sends his subcontractor drywall/painter person. The painter would show up for an hour or two and say he would be back next week and then show up for an hour or two even telling us he was going to the gym first! WTF! The work done by his only actual MTD employees Mike and Austin was not an issue , but you could tell they had no support from Todd and even mentioned that he managed jobs terribly. Mike went to pick up our flooring and came back embarrassed to tell us that the company card account was declined. This is supposed to be a reputable company not to mention we just gave them 30k for OUR materials. So weeks later, flooring finally gets installed and not the sample we gave him from our original floor match but some cheap alternative they decided to use. And the painter used to the wrong color on our rooms and we had to hire a new painter and spend 2k out of pocket to redo the paint job it took MTD over 4 weeks to botch! So then when Todd was supposed to start the other rooms in our project as detailed on our signed contract, I asked him to make sure permits are approved so there are no delays which he says everything was sent to County. We call county a week later because of the first previous lie and guess what? Nothing was submitted by MTD When this point is raised, Todd then tells us he is not completing the job and basically breached our signed contract. He tells us "you got your 30k worth" This is the kind of blatant unprofessional comment he would tell us. Finally, today sept 27, his two workers come back to install closet and bedroom doors which according to Todd have been on Back order for months. They finish up and leave the closet and bedroom door with no hardware and unpainted and visible damage on door. I mention this to Todd and his reply "you can go to Lowe's and pick up a kit and install it yourself " Then he says "why don't you get the company that is working in your garage to finish the work" This is a company I am forced to hire because of Todd's contract breach and he has the audacity to say this to us. Check the BBB; don't be fooled by the BBB accreditation and look over the reviews, Particularly one that is very similar our situation and they been cited on BBB for non-permitted work amongst other numerous violations. BEWARE!!

My wife and I had a shower pan that leaked causing some structural damage to the floor joists and…read moresubfloor. I didn't realize that was the cause until I had called my insurance company and the inspector pointed out the issue. They said it was a maintenance issue and not only was it not covered if I didn't get it fixed my insurance was not going to be renewed. Needing to pull out all the old tile and subfloor we decided we may as well remodel the whole bathroom. I had called a few contractors I had found online and but out of the several I called only 1 ever showed up to the appointment and he apparently didn't want the job because the cost was ridiculous. I asked a few friends for recommendations and MTD was recommended as they had completed a really nice kitchen remodel. I gave them a call and had the owner, Todd, at my house the next day. Todd was great at understanding exactly what we wanted. We had a quote emailed to us that evening which was under budget along with a timeline. He was sure the job could be completed within the time frame that the insurance company required it. All permits were gotten from the City of Forest Acres and after a week of picking our materials work started. All the contractors were very professional and they also knew one another and how they did their job which smoothed the workflow and made everything more efficient. I'm pretty sure that MTD only uses contractors that "play nice" together, which make a lot of sense. The times we had questions (and a few changes) we always got a response within 30 minutes. There was never any drama. Todd has excellent communication skills. The work was finished within the required time and the insurance company renewed our insurance. Huge stress relief! The end result was a great looking, completely updated master bathroom that I couldn't be happier with. The entire process from start to finish was a pleasant experience. Highly recommended.

I had an appointment Saturday 5/03/25 to get my carpet cleaned. Joshua Gaines was very…read moreprofessional, easy to talk to, but most importantly, he did a great job on our carpets. Thank you Joshua, we look forward to doing business with your business again. Thank you you get