1. Royal You Med Spa

    1. Royal You Med Spa

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    Madison, WI

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    Royal You Med Spa

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm
    Updated 3 months ago

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    Services - Royal You Med Spa

    Tattoo removal

    Acne treatment

    Wrinkle treatment

    Royal You Med Spa Photos

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    6 months ago

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    Total Body Laser & Med Spa Madison - Laser Hair Removal.

    Total Body Laser & Med Spa Madison

    3.1(15 reviews)
    2.1 miJunction Ridge
    $$

    My experience here was disappointing…read more I made an appointment for a consultation for a laser treatment for sun spots, since I saw on the Total Body and Laser website that they advertised a specific laser I was interested in using. At the consultation the staff member informed me that they did not have the laser listed on their website, but instead have the Picosure laser. I asked whether Picosure was ablative or non-ablative and the staff member did not know. I went home and did my own research about the laser. I booked an appointment for sun spot treatment with Picosure. At the appointment, I was quoted $350 for treating the spots. I said okay and the staff member treated one spot on my face and a few on my legs. The treatment lasted under 15 minutes. Throughout the visit, there are many signs prompting customers to pay a gratuity. At checkout, I was prompted to pay a gratuity via the CC machine. I am happy to pay a gratuity for an hour long facial etc. However, the treatment lasted under 15 minutes and I was prompted to give a 30% tip, i.e. over $100 for 15 minutes. This strikes me as too much and out of line with the practice at other med spas. All this would have been fine if I would have had good results. However, it has been over two weeks since the appointment and there are absolutely zero results from the treatment. None. On their website it states that the "pigmented lesion will darken during treatment". This did not happen, nor has it happened since. I am assuming that either the staff member did not use the laser correctly or the laser was faulty. All in all a costly, disappointing, ineffective interaction.

    Was contacted by them to say my appointment was cancelled due to staff illness (this is the second…read moretime this has occurred) and then received an email later stating that I missed my appointment and was going to be charged for 50% of the cost of service for missing my appointment. I have also been charged full price for all services as a new customer even when I signed up for 50% off services to all new customers. This company does not communicate well with their customers and will cancel appointments the day of and then blame their customers for not showing up. Stay away.

    Photos
    Total Body Laser & Med Spa Madison - Laser Hair Removal.

    Laser Hair Removal.

    Total Body Laser & Med Spa Madison
    Total Body Laser & Med Spa Madison

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    Royal You Med Spa - tattooremoval - Updated September 2026

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