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    Royalty Counters

    3.0 (2 reviews)
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    Services - Royalty Counters

    Countertop installation

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    6 years ago

    The team did an amazing job with the installation!! Loved the results and the way everything turned out. I highly recommend them

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    6 years ago

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    Granite and Marble Specialties

    Granite and Marble Specialties

    (218 reviews)

    The whole process was great; from my initial meet/design with team, scheduling install, to the…read morefriendly, fast install.

    TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

    Roca Stoneworks

    Roca Stoneworks

    (1 review)

    Fair, honest and easy to work with. I started with countertops of two bathrooms and decided to add…read moreanother bathroom and working desk off the kitchen. Jose was able to give me a quote over several text exchanges based on measurements and photos I provided. What I like best is that the price includes demolition and that took the trouble of finding someone as well as saving time. It took less than three weeks from start to finish. One of the sink cutouts was a little larger than I wanted and showed the rim of the vanity sink. Jose had it totally redone to my satisfaction. He cares about customer satisfaction and I enjoyed the installation crew as well. The person that installed my counter, Jose was on time and friendly. He cleaned up well after the installation. I would hire them in my next project.

    From the owner: Experience custom countertop excellence at Roca Stoneworks. Family-owned and operated in Auburn, WA…read morewe are reliable countertop contractors with 35 years of experience in the industry. We perform commercial and residential countertop services including countertop fabrication, countertop installation, quartz countertops, and much more. All of our countertop services, including stone sinks and granite countertops, are priced affordably and competitively. We are an honest, responsible business that is fully licensed and insured for your protection. Roca Stoneworks was established in 2021 and serves Auburn, WA, and neighboring regions. Your happiness is our #1 priority - we cater to the needs of our customers with timely service, friendly attitudes, and careful workmanship. Our confidential service policy will ensure that your privacy is protected. For your free estimate or to chat with our friendly team members, call us now.

    Royalty Counters - countertopinstall - Updated June 2026

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