Our very old Toro snowblower stopped working - worked one day and the next day the pull-rope would…read morenot recoil back into the unit. We had noticed a sign outside this Thompson's Grand Rental Station that said they repaired snowblowers and decided we would give them a try. Well, absolutely GREAT service! Brought the Toro in late Friday, and had it back repaired by 3PM on Saturday for a VERY reasonable price. VERY reasonable! Would deal with these people anytime, and every time. We also take our gas grill propane tanks to Thompson's Grand Rental Station during our grilling season and they have always been very kind and courteous. Six stars out of five. Yes, that good!!

Power equipment not well maintained. Was a repeat customer for 25 years. That ended today. Pity.read more

Great service and friendly staff. I have rented equipment on two occasions. Both times were a nice…read moreexperience. They are my new rental store

My husband and I stumbled upon CE Rentals about 4 years ago. We were in desperate need to a gas…read morepowered pump to pump water out very flooded back yard. The people there were awesome and loaded us up with a pump, and all hoses needed. When we couldn't get the pump started someone came out to our house and wadded through knee high water to show us what we were doing wrong. We again needed a pump unexpectedly this past weekend and we knew right were to go. They have always been very helpful and reliable. They will have my business forever!

DISCRIMINATION ALERT*** I spoke with Troy over the phone multiple times about renting a 12 inch…read moreauger, told him that I was renting a truck from Home Depot and needing ramps to load it up into the truck. All was fine and dandy. So I rent the truck drive to Thompson tool rental in Des Plaines on Oakton street, finally show up and put my state ID and credit card on the table. Troy walkies the guys to come load the equipment then he grabs my id to read it, he immediately has the GALL to tell me NOPE I can't do it! Because you have a Chicago address on your ID and a rental truck I can't rent this to you.... I was shocked and asked what kind of discriminatory policy this was?!? My wife and father in law were also there we live in des plaines and norridge, I asked if they could use their ID because it shows norridge and des plaines and was still turned down. Troy called up the GM and explained the situation and the GM confirmed that he should not rent the tool to us... This "policy" is discriminatory and I will be filing a complaint with the city of Des Plaines. So let it be known if your ID says that you live in Chicago, you are considered a theft risk. Thompson tool rental should get out of the rental business if they only rent to people who live in certain areas.

Kept a car stored here and when I finally sold it, I contacted these people to cancel my lease…read moretowards the end of April 2016. I received the necessary paperwork the 2nd of May 2016 and filled it out and reminded them that I had contacted them in April and therefore was expecting not to be billed for May. Well they billed me anyway, then refunded the amount, but at no time did I EVER receive my deposit of $55.00 back. My attempts to remedy this have escalated to the Better Business Bureau and Illinois Attorney General. Thompson's whole argument is that I didn't get the paperwork to them till the beginning of the new month (May) but they neglect to acknowledge that they didn't even send me the paperwork until May had started....So I am confused how I could have gotten it to them any sooner... I even called the corporate headquarters and left a message to talk to the owner about my situation. A week later after hearing nothing I called again to only get the office woman, who also happens to be the wife of the owner, and was told that she felt it wasn't necessary to forward my request to her husband/boss. UNBELIEVABLE! This is how a company deals with complaints? Just ignores them?

I've rented equipment at DuPage Rent-All several times. This fall I rented an aerator and had no…read moreproblem picking it up for what o thought was a reasonable price. The owner gave me the rundown on how to use it and then helped me load it into my vehicle. I have no problem recommending this business.

Local gem! Owner (Jeff) runs the place and is very honest and knowledgeable. Been going here for…read morethe past 17 years. If you have a household project or work going on at your house, Jeff will not only explain how to use the equipment, but will also explain how to complete the project. For example, gave me specific instructions and tips on how to refinish floors, reseed a lawn and install posts. A much better choice than the Big Box Stores who lack this type of personal touch. Lastly, went in during September for a lawn aerator. Owner told me that if the ground was very dry it would be a waste of money because the tines probably would not penetrate. Advised me to come back later after the soil was moist. I appreciate someone who's not out to just make buck. Worth the while.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Great company! Mark has top notch customer service, great pricing, and great equipment. I use them…read morefor all of my rental needs.

Kelly and their team were perfect! Friendly, knowledgeable about the equipment they rent out and…read moredelivery on time. For sure recommend. Thank you for saving me time/money and getting my job done eaiser.

My blind dad came in to rent some tool to plant some bushes (quick! Because my mom was trying to…read morepay someone $$$$$$$ to do it despite all of us offering to do it) They refused to waste his money by renting us something that we didn't need. They do, however, have almost anything you could ever want.

AA always have what I need and when I need it to make my party planning experience smooth.read more

Great business!!…read more Lots of friendly staff, they are passionate about what they do. Always puts the customer first, as it should be!

From the owner: Serving local communities since 1939, Equipment Depot Inc. is part of Logisnext Americas, one of…read morethe world's largest manufacturers and providers of material handling, automation, and fleet solutions. As a leading provider of the most innovative and respected brands, Cat® lift trucks, Logisnext forklift trucks, Jungheinrich®, and UniCarriers Forklifts, Equipment Depot offers new and used forklifts, aerial lifts, service, parts, equipment rentals, and financing through its 50+ nationwide locations. The company's commitment to delivering the best service is backed by its Performance. Guaranteed.® pledge.

Casey equipment (Casey Jcb) is great! We have been customers of there's for years. We have always…read morehad a great customer service from there friendly, and knowledgeable staff! The sales process with Jim was super smooth, and fair. Doug, and the guys over in service are out standing. They always go above and beyond, and always get things done even in short notice! We have been customers of Casey for about 7ish years now, and plan to be for another 107!

It's not only like they didn't fix my equipment, they kept it at their shop with ought even looking…read moreat it, didn't found out whats the problem was, drained the oil out and refilled it with 4 quarts and charged me $250 for nothing, no estimate on the repairs, no explanation what's the problem and after two weeks they said,they didn't had any time to fix my machine. Told me to take it and return, when they will have some more free time.By the way they holded me at their shop for more than half an hour, so they could fill up the oil last minute.. Never coming back!!!

speedy machine shop, took great care in making sure we got custom repairs done on a timely…read morebasis.Have used them for numerous jobs over the last few years.

From the owner: Commercial Machine Services is a machine shop based out of Elk Grove Village, IL. We take pride in…read moreproviding machine shop services wherever and whenever our customers need them. We are an experienced firm with lots of happy long term customers. Some of our services include - -On-site machining -Machining -Rebuilding -Repairs -Parts Duplication -Welding -Inspections -Metalizing -Plating -Fabrications -Special Services Please call now to speak directly with Bob or Ken to help serve your machine shop needs.