DISCRIMINATION ALERT*** I spoke with Troy over the phone multiple times about renting a 12 inch…read moreauger, told him that I was renting a truck from Home Depot and needing ramps to load it up into the truck. All was fine and dandy. So I rent the truck drive to Thompson tool rental in Des Plaines on Oakton street, finally show up and put my state ID and credit card on the table. Troy walkies the guys to come load the equipment then he grabs my id to read it, he immediately has the GALL to tell me NOPE I can't do it! Because you have a Chicago address on your ID and a rental truck I can't rent this to you.... I was shocked and asked what kind of discriminatory policy this was?!? My wife and father in law were also there we live in des plaines and norridge, I asked if they could use their ID because it shows norridge and des plaines and was still turned down. Troy called up the GM and explained the situation and the GM confirmed that he should not rent the tool to us... This "policy" is discriminatory and I will be filing a complaint with the city of Des Plaines. So let it be known if your ID says that you live in Chicago, you are considered a theft risk. Thompson tool rental should get out of the rental business if they only rent to people who live in certain areas.

Kept a car stored here and when I finally sold it, I contacted these people to cancel my lease…read moretowards the end of April 2016. I received the necessary paperwork the 2nd of May 2016 and filled it out and reminded them that I had contacted them in April and therefore was expecting not to be billed for May. Well they billed me anyway, then refunded the amount, but at no time did I EVER receive my deposit of $55.00 back. My attempts to remedy this have escalated to the Better Business Bureau and Illinois Attorney General. Thompson's whole argument is that I didn't get the paperwork to them till the beginning of the new month (May) but they neglect to acknowledge that they didn't even send me the paperwork until May had started....So I am confused how I could have gotten it to them any sooner... I even called the corporate headquarters and left a message to talk to the owner about my situation. A week later after hearing nothing I called again to only get the office woman, who also happens to be the wife of the owner, and was told that she felt it wasn't necessary to forward my request to her husband/boss. UNBELIEVABLE! This is how a company deals with complaints? Just ignores them?

I've rented equipment at DuPage Rent-All several times. This fall I rented an aerator and had no…read moreproblem picking it up for what o thought was a reasonable price. The owner gave me the rundown on how to use it and then helped me load it into my vehicle. I have no problem recommending this business.

Local gem! Owner (Jeff) runs the place and is very honest and knowledgeable. Been going here for…read morethe past 17 years. If you have a household project or work going on at your house, Jeff will not only explain how to use the equipment, but will also explain how to complete the project. For example, gave me specific instructions and tips on how to refinish floors, reseed a lawn and install posts. A much better choice than the Big Box Stores who lack this type of personal touch. Lastly, went in during September for a lawn aerator. Owner told me that if the ground was very dry it would be a waste of money because the tines probably would not penetrate. Advised me to come back later after the soil was moist. I appreciate someone who's not out to just make buck. Worth the while.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

Profesional company that you can count on when your equipment broke down. They have new and use…read moreparts for forklifts and do all the maintenance to keep my forklift in great condition for reasonable price. You can't find better forklift serwis in Chicago area. Thank you guys for all your hard work to support my business.

From the owner: Our business specializes in forklift repairs including, but not limited to: engine, transmission,…read moreelectrical, drive system and hydraulic pressure. We offer on site service, as well as 24 hour emergency service, to meet your individual needs. Whether you're looking for parts, diagonstic service, repairs or rental forklifts we can assist.

Great company! Mark has top notch customer service, great pricing, and great equipment. I use them…read morefor all of my rental needs.

Kelly and their team were perfect! Friendly, knowledgeable about the equipment they rent out and…read moredelivery on time. For sure recommend. Thank you for saving me time/money and getting my job done eaiser.

My blind dad came in to rent some tool to plant some bushes (quick! Because my mom was trying to…read morepay someone $$$$$$$ to do it despite all of us offering to do it) They refused to waste his money by renting us something that we didn't need. They do, however, have almost anything you could ever want.

AA always have what I need and when I need it to make my party planning experience smooth.read more

Great business!!…read more Lots of friendly staff, they are passionate about what they do. Always puts the customer first, as it should be!

From the owner: Serving local communities since 1939, Equipment Depot Inc. is part of Logisnext Americas, one of…read morethe world's largest manufacturers and providers of material handling, automation, and fleet solutions. As a leading provider of the most innovative and respected brands, Cat® lift trucks, Logisnext forklift trucks, Jungheinrich®, and UniCarriers Forklifts, Equipment Depot offers new and used forklifts, aerial lifts, service, parts, equipment rentals, and financing through its 50+ nationwide locations. The company's commitment to delivering the best service is backed by its Performance. Guaranteed.® pledge.