We turned to Insurepair after a friend recommended them, as the company we were using before hadn't…read morebeen great. From the start, Insurepair were efficient and professional. Their survey was quick but detailed, and they actually discovered that some of the work we'd been told was needed wasn't necessary at all! The team carried out the repairs promptly and to a really high standard -- we're absolutely delighted with the results. Communication was excellent throughout, and the whole process was stress-free. I'd definitely recommend Insurepair to anyone needing reliable, quality home repairs.

Property Repair have just recently completed the reinstatement works to my home after we were…read moreflooded by our neighbour above. They were Fantastic. Just Fantastic. They were extremely helpful from start to finish. At one point just before the claim was accepted, the insurers decided to go down the 'cash settlement road', which pretty much meant that they were washing their hands off me, which I was not going to stand for. Richard at Property Repair contacted the Loss Adjuster to explain my plight and shortly afterwards rang me to say all would proceed as planned. His Tradesmen all arrived in company liveried vans and wore company uniforms, they were polite and not once did I hear profanity from any of the builders, even if I did use some myself. Very Happy with Property Repair, very happy indeed! J x

Stunning flooring store in Edinburgh. Hoff Parquet supplied and installed engineered oak wood…read moreflooring in our dinning room and hallway, the fitting team carried an excellent work in our house, very clean and tidy.

1) I had arranged for rep from the company to look at a possible damp issue in the house. He did…read morenot show up at the time and day as had been arranged. I called him and he claimed he had tried to call me to say he was. I told him that when booking the time, I had told the person making the appointment I could only make it for that hour and not earlier nor later. In any case, I checked my phone but found no one had tried to call me that day. 2) Anyway, the rep arranged to come another day the following week. Just to be sure he would come this time, on that morning, I called the company to confirm he would be coming. I was told he was off sick that day. I asked why someone from the company did not inform me. If I had not called them, I would have waited again to no avail. I was told he would be back in two days time when he'd returned back to work 3) Two days later, the rep did called me but he said he could not fix a date yet to see me . He said he would have to contact his secretary and that he'd call me back in a hour's time later in the morning. I did not get a call back from him . 4) A few days later, I called the company to asked what has happened as I was waiting for a call to arrange for the rep to come. Someone did call me later to arrange a new date for the rep to come. 5) On that new date. I called the office again but this time, I was informed it was not the date in the diary but it was another day. I mentioned that I was really disappointed as I had made so many attempts to see the rep to no avail. They indicated to me if I didn't like it, they could just cancelled the appointment date in their diary as if threatening if I did not like it, I could just go away. I thought it was not a good attitude to deal with customers. Begrudgingly, I agreed to see them the following day 6) After thinking over during the night, the following morning, I called the company office to ask them to cancel the appointment visit from their rep as I thought the way they treated me was very poor . I also did not intend to spend thousands of pounds doing business with a company which had not shown themselves to me to be very reliable from my experience. 7) However, I had a call in the afternoon from the rep to say he was outside my house. I told him that I have called his office in the morning to cancel the meeting. He started shouting at me on the phone and said "You're p*ssing me off" or something to that extend. I had thought that was not at all professional. If there is a "Zero Stars" or even Negative "Four Stars" rating for my experience with this company, I would put that. Needless to say, I would never want to use the service of this company.

Have to say that this company is one if the most honest..reliable companies I have ever came across…read more ....They put in a damp proofing course and a new kitchen into my property and the job was first class. ...nothing was to much trouble ....I was delighted with the work that was carried out and I would thoroughly recommend them....excellent customer service and a fantastic job done. ...can't thank them enough. ..

We were asked to install sash windows into one of our managed properties in the local area. We have…read moreused other independent companies in the past but we were impressed by the speed and the knowledge that Listed Window Refurbishment presented there quote. Most importantly this quote was very competitive with our other suppliers and it was an easy decision to go with them. We kept in contact throughout and windows were installed as promised. A very easy recommendation for me to make.

This sash windows company was so professional that they were able to get the work I needed done,…read morewithin the exact timeframe I required. I was on a tight schedule getting a house built, and they really came through. I wanted to send my thanks out to these guys for the excellent job.

I took time off work as this company was coming round to estimate at 9.00am. At 10.00am I called…read moretheir office to ask why the estimator had not turned up. I was told he was definately coming so I waited and waited but he failed to turn up, a complete waste of my time. The job itself was a complete re-roof and my guess is he turned up but realised the job was too big. I would have been understanding if he knocked on my door and said he wasn't interested so now this company is receiving my review for being unreliable.

This company replaced our roof a few years ago. They are quite old fashioned and after some…read moreconfusion over when they were going to start they eventually arrived. It was quite a big job that lasted several weeks and they did an excellent job and we have not had a single problem. They also didn't ask for any money in advance which is unusual and probably risky from their point of view. Well recommended.

I would like to say a big thank you for pristine stepping in to save the day. We were badly let…read moredown by our office cleaning company. Pristine came out same day to quote for the works gave us a quote that was very competitive and started the next day. They made everything so easy and we now have a cleaning schedule and a full break down of everything they do and has saved me many hours of stressing about cleaners or cleaning company so I can focus on my day to day tasks. Will happily recommend.

100% highly recommend! Very reasonable prices, and once the job was completed I was blown away!…read moreWhat a fantastic job. Francis is professional and very knowledgeable in what he does. Followed up and gave advise on other areas we had needing a little bit of tlc in the store. Thanks very much!

A fabulous garden design was tailor-made for us after discussing all our requirements and budget…read more Now have a beautiful 'designer' front garden which everyone comments on and our back garden is well laid out with a good safe rubber based climbing frame area for the kids (newborn - 12); a beautiful and practical French style patio area, another large paved area for sitting out, kids cycling, drying area etc. A couple of large raised vegetable beds have also been incorporated and we have had some lovely crops from them! The work was carried out very professionally and as unobtrusively as possible and all the landscapers were extremely polite and kept everything as clean as possible. We are just so pleased that we made the decision to use Nicky and his GardenImprovements.com team and have now 'extended' our home into the garden. T Sweeten - Glasgow

Nicky listened to the ideas we had for our rather small back garden area and came up with a first…read moreclass design. His enthusiasm and love for the job he does shine through! J & M Clarkston

This company arranged for a fitter to come and measure carpet. I phoned on the day to be told…read morefirstly the fitter would call us back to arrange a time. No phone call. I phoned back an hour later To be told the fitter should have phoned us back He would not be coming as he was in Saltcoats Then that was changed to Falkirk. If they can't be relied on to come on an arranged day to measure I certainly would not trust them to deliver and fit a carpet. Very poor service

Ive trailed all local stores and retail units within area nd I was just impressed with decent…read morecustomer service hassle free Del gd quality off cut amazing price would highly reccommend.