They showed up about half an hour late due to finishing another job but that wasn't a problem for…read moreme. Fixed my problem plus another receptacle that wasn't working and even gave me a discount. Would call them again.

Nice people - easy to talk to - understood exactly what needed to be done - arrived on time, quick,…read moreefficient, didn't over-charge - will definitely re-hire if I need further service - dealing with local people is great - thank you, gentlemen!

Just moved to Indianapolis. Looked for an electrician near to me. Noah was quick to respond and…read moremore than fair. Our texting communication was very fluid, and he worked me in within a day! The electrician arrived on time and very professional. When the issue was discovered to be my dryer and not the outlet, he even gave me some helpful suggestions for that (as a bonus!). I reiterate that Noah treated me very fairly for the charge of the service call. Good man and a good company. I'll remember them next time!

We had Noah come to our house to fix our light in the kitchen. We talked on the phone about it on a…read moreMonday and he was able to fit me in for Wednesday morning. Noah was prompted and was able to figure out the issue in no time. I'm thankful I read the reviews on Yelp about Branch Electric. Great guy, awesome service at a great price. We've found our go to electrician! We will definitely use them again!

I used them to repair my ac and a leaking faucet. They did a great job on both projects.read more

In November 2024 the technician from Efficient came to our house in Indianapolis to drain and…read morerefill our two water heaters. Through his incompetence, he flooded the entire basement, including the finished part. We have been out of pocket almost $7000 for the cleanup and repairs, and the owner of Efficient has ignored our invoices, phone calls and emails. He apparently has no intention of reimbursing us. We even had to contest the charge for the service call on our credit card, because he refused to refund the almost $500 we had paid the technician for a year's service plan just minutes before being told that our basement was flooded. DISHONEST COMPANY

This will be a long review with mixed feelings, First, the staff was all friendly, they seemed to…read morebe understanding and helpful. The day they were scheduled to come out and install the electric, I asked them if anyone had called and scheduled 811 to come out and mark, I did not see any markings on the ground. The person I spoke to said "I actually asked that question last night", yet no one called me to confirm. I called the office and was told that ultimately we would need to re-0schedule the job until 811 could perform the utilities check. No problem... I had a hot tub being delivered on the same day that they said they could come out, which is what the job was for, I asked if I needed to change the date of delivery for the tub due to them needing a day to do the job, I was told "no, they have a work around to get it running", sounded good, so I proceeded with the schedule. The day of the install, the first problem they had was the trencher, it apparently stopped worked with only about 3 feet left to go, they promptly called the place they rented it from and they were on the way with a replacement. Once the company arrived, no one really took the trencher away and just brought in the other one to start working, I called a manager, John, who called them and got the ball rolling to switch out trenchers so it could start moving forward again... later I was told the reason the other trencher hadn't moved for an hour is because it was stuck in the ground, trencher is not Freedom Electrics fault, which I agree; but it was a delay. They also were not aware that they had to hook up the 15' whip that goes to the hot tub, however, that was cleared up later. The project person for that day told me that the company had not given him some supplies and he needed to run to Home Depot to get them, the closest one to me is about 5 minutes away, the entire crew left and came back over an hour later.. another delay. My hot tub people were starting to let me know that if they didn't have it done by a certain time, they would have to leave and not be back for several days. When I saw the electric crew again I advised them of this and they said they would do their best. They ultimately got the electric ran temporarily to allow setup, the hot tub people wired everything up and... no power.... The electric people had wired the disconnect box wrong and had a neutral in the wrong spot, delay.. but easy fix. The end of the job, clean-up and filling in the trench.. the next day it rained and I had a whole new trench because they didn't fill it in correctly and did not mound the dirt. Dallas came out Monday to finish up some other stuff and took care of that, admitting fault on behalf of his crew and that they should have known better. All in all, for the price, the job was done and everything works as it should. We were able to complete the job on the day of. I am not happy about the lack of preparedness. I was also told (or it was mentioned) that the trenching company should "make it right"; if they did, I never saw a refund for that rented equipment, which I did ask about, only to have my calls not returned. We won't use this company for any future jobs, they seemed annoyed by my complaint, and obviously not returning my calls speaks volumes.

Quick and affordable service. Arrived on time and appeared to have done quality work.read more

Wonderful! Professional, quick and reasonably priced. They came out and gave me a free estimate on…read morea water heater replacement. I called them about two weeks later to schedule the actual installation and they were able to come out that very day. I dealt with two different employees (Dwayne and Josh) who were both extremely polite and helpful. Josh did the actual installation and went above and beyond to make sure everything was set up correctly. I would have paid more for the service considering everything he did, but he charged me exactly what Dwayne quoted, which surprised me. Very happy and we'll be repeat customers should we have any more plumbing needs in the future.

The service and service personnel were top notch, experienced, and gave us a great price, very…read moresatisfied, and don't have to worry about my basement for a long time!

Service requested was less than service ultimately received. Had a few things scheduled for Paul…read moreto do, but added changing out a ceiling fan. He was proffessionally efficient, informative, and did NOT cost me an arm and a leg.

As the entrance to our neighborhood had its lights malfunctioning, most electricians would not…read moretouch the job because they considered commercial. 21 Electric responded right away, and got everything wired in beautifully.

This company is honest and does good work on time. They have done several projects for me and we…read moreare pleased woth their service.

I have used Electrical Express for multiple electrical projects in my home and I would recommend…read morethem with full confidence to absolutely anyone. Jason and Kobe both have provided excellent customer service consistently go above and beyond when we have found ourselves in need of electrical help. Once I had received 3 different quotes and was overwhelmed by the cost. After some exploration of my home, Jason was able to find a way (without cutting more drywall) to fix the problem for WAY under what others had quoted me. Truth be told, Jason and Kobe act with the upmost integrity and go ABOVE AND BEYOND (which includes fitting into parts of my ceiling I didn't think any human could possibly shimmy into). They were willing to do the hard labor to help make it work for the customer, when others simply took the easier route, that was much more expensive for the customer. I cannot recommend them enough!!! Contact Electrical Express at 317-908-8667!!!

Hector was responsive, courteous and professional. He…read moretouched base with me the same day i contacted him. Came to our home to look at job and give estimate. Within an hour Hector texted me with a detailed estimate. (Very impressed). Two days later he was at our home doing the work we needed done. (2new electrical outlets and canned lighting in our bedroom closet. He knew exactly what was needed to get job done promptly and efficiently. Price was very fair! We will call him again and highly recommend. We were EXTREMELY SATISFIED with Hector's work ethics! Thank you!