I've had my bike and suspension serviced here several times, and the service has always been top-notch. I recently purchased a new bike through them, and they went above and beyond to get exactly the bike I wanted--and in a very timely manner. Communication throughout the process was excellent as well. Highly recommend. read more

My husband and I have purchased two bikes from this store. The bikes are nice, but the service is what keeps us coming back. They go the extra mile, and they have the knowledge. I highly recommend. read more

This shop came in and saved hours upon hours of training when I was in a bind right before a race! I had a rear hub failure and was sweating bullets as I had seemingly no options as this occurred one day before the race itself. Immediately upon walking in I was kindly greeted by Ian and after just a short while into my explanation of my issue Tanner and Ashton approached as it was clear it was a technical problem. Tanner took the lead looking for parts and we all chatted for a bit while my hub was saved after a few other shops simply didn't have anything to help(not for lack of trying) These guys were super down to earth and incredibly helpful with their rapid response. Completely saved my bacon heading into a long three day stage race! Thank you guys, whenever I'm in GJ I'll make sure to stop in for any bike needs that arise! read more

Ruby Canyon Cycles of Grand Junction fixed my difficult to diagnose electrical problem on my Specialized Turbo Tero 5.0 and it cost me nothing! Specialized stands behind their bikes with a warranty that is more than just a piece of paper but is backed by skilled bike mechanics like those you will find at Ruby Canyon! read more

Had a broken bolt that left my bike unusable. Called and they said, come down and we are sure we have what you need. Extremely accommodating in a stressful situation where I may not have had my bike for a extended period of time. read more

They were great. I had a shifting issue just needed an adjustment. So they took my bike right in and fixed for me. 15 minutes!!! Thank you for just getting it done for me!! I've always had great experiences here. read more

They are okay as a bike shop, and only barely adequate as a service center. I have bought 7 bikes at this shop in the past 6 years and they have no idea who I am and treat me like a total stranger every time. First the good, they sell Yeti and Specialized bikes at this shop. Both brands are great and both really could sell themselves. Now the Bad. I have had all my bike service done there but I am now taking my bikes to a competitor to have service done because of things that they say they are doing but in reality they are not doing. I had my bike's annual lube/tune up only to have things like the derail-er out of alignment when I get them back. One time I had a mounting bracket bent after picking up my bike for service. Another time I had an oily substance all over my rear brake disc. Dangerous! Now I take my specialized and Yeti bikes to a non specialized and non yeti bike shop for service. I guess you have to be part of the club to get good service here. I am apparently not part of the club. read more

Amazing shop with terrific people. I had an issue with my derailleur that I needed fixed since I had an event in St George. They fixed the problem on the spot and didn't charge me. Their service is always top notch. I would recommend them to anyone. read more

I don't always buy new bikes and gear but when I do its from Ruby Canyon. Great Bikes great service. Thanks guys read more

I was just passing through Grand Junction for the first time on my way back from Moab. I had some time to burn before my flight so I thought I'd check out some of the local bike shops. I'm seriously considering a move to GJ and wanted some trail info to take back home. A guy with a kickass handlebar mustache approached me and asked if I needed anything. I told him I was just killing time, and he was cool with that. A few minutes later I asked if they had any trail literature I could buy. He pulled out a newspaper-like trail brochure, which was free of charge, and spent the next 10 minutes going over various trails. I left a $5 tip after he walked away and went on to the next shop. I only got to visit 3 shops while in GJ, and they were all great with very approachable staff... but this shop had the most serious selection of mountain bikes and gear, which was pretty cool. When I go back to GJ in the fall for some riding in GJ and Fruita, this shop will be basecamp. read more

Amazing place with a fantastic selection of bikes and related products. Experienced and very professional staff and service pros who really listen and help in product selection, training and service! read more

There is something to be said about high quality customer service and the skills to back it up. These guys are always super friendly and down to earth. Last time I had a malfunction on the trail, I spoke to one of their mechanics who had also just finished a ride at LL, and he took my bike to the shop for me. Going above and beyond for their customers. And a sweet demo fleet to boot. read more

We were in town and needed headset bearings. These guys had them in stock, and went out of their way to get us set up to install them. Very friendly. Great customer service. read more

Great service, helped us out in a pinch. Friendly staff.

Ryan, the owner, is an awesome guy. My friend walked in with a taco for a wheel and walked out with an exact replacement for a great price. Ryan personally switched over the tired and brake rotor for just a few bucks. The other employees were friendly and informative. read more

These guys are the best at repairs that I have found in the Grand Valley. Additionally, they do impeccable suspension work on mountain bikes fixing things that other shops have missed. I recently had a damaged rear shock get sent to the factory for an overhaul. The repair didn't last and I took it back to Ruby Canyon. Within 4 days, they got Specialized to send me a NEW shock that was a newer model and no cost. Fantastic folks. While they're a Specialized & Yeti dealer, they do a great job on my friends other brands of bikes. Give them your business folks, they're great mechanics! read more

As a customer... As a business owner myself.... This is old fashioned customer service and top of the line products. They sell it, they fix it and they ride it. The also have an amazing demo program. I purchased a Yeti SB5+ . The owner had told me earlier in the month, when I was not shopping for a bike, that it would be the perfect bike for me. That was confirmed by the suggestion of a trusted friend and an amazing couple of demo rides. Bikes have moving parts, but anything that has come up, they take care of it. read more

I LOVE Ruby Canyon Cycles!! The bike mechanics are top-notch! You could not ask for better service. While we are lucky to have several great bike shops in town, Ruby Canyon tops the list!! Professional, knowledgeable, friendly and fast! They place a new drive train on my bike each year and overhaul my shocks, as well as help me with mechanicals during ride season. I peddle 2000 + miles a year, so I rely on Ruby Canyon a lot! read more

Best shop this side of the Mississippi. Super friendly staff, and the best bike gear.

Really helpful and clever repair staff. They helped me fix a tricky pedal. I walked in and their mechanics were helping me out within a minute, and they got a repair done in less than 5 that most shops I've seen take more than 45 minutes to get. Very happy with the shop! read more

Fantastic service! I was in town riding the lunch loops and had a crash that broke a brake lever. They replaced it right away and I was immediately back on the trails. Perfect service. read more

I have bought 3 bikes from Ruby Can. over the past 12 years and I am always treated very well with their staff and service is fast and excellent quality. If something is off even if it wasn't' part of the repair they will fix it on the spot. My main ride is a SC which they don't sell but they treat me like I just bought the bike there. Ryan, Chad, Norm have many years experience and can usually diagnose issues quickly. Service is their specialty IMO. Frank from GJ. read more

I went in to the shop to have my old steel frame road bike converted to a single speed. The guys did the conversion but left me with a bike that was down right dangerous. I went back in and talked to Norman and he took matters into his own hands and made things right. Sad I had to go in twice but glad it was corrected in the end. read more

Terrible service. I bought an expensive bike there and have been treated poorly every time I go in for a service. Bummer. There are plenty of bike shops in the area- try one of those first. read more

I was a stranger in GJ and got lucky by walking into Ruby Canyon to take care of some issues on my bike. Both Joel and Ryan gave me immediate attention and worked with speed, skill and efficiency. They also provided me with a free trail map to some local rides. Great service!! Thank you read more

Helpful staff, great selection of bikes. They have tons to demo/rent. They're great guys and seem to be honest in what they think about each bike. I would feel comfortable buying from them, they are very customer service oriented. read more

I live about an hour away but I consider Ruby Canyon Cycles my home shop. They are always helpful at answering questions and their service department is the best! I'd highly recommend them for your biking needs. read more

These guys are great. I've been to all the major shops in GJ and second best is not close. Quality mechanics who always meet their time/$ estimates. read more