Everyone in this place seems to be awesome, very caring. From the front desk people, all the way to…read morethe helpers and nurses. Labs tests, refills, everything you need, they are very professional and experienced.

NP Banker was great, the Billing manager the worst! Beware, if you make an appointment and cancel…read morewithin the SAME hour, you will be bill $50. They say you have to cancel 24 hours in advance, how can you do that if you make an appointment at 8am for 1pm the same day? Called at 8am, cancelled at 9am, $50 fee! Also, my wife had an appointment a few months ago, the morning of her appointment Bagwell calls her a HOUR before her appointment time and said she had to reschedule because the NP wasn't there! So, they can cancel you a hour before but you have to give them 24 hour notice! We will let the Courts decide.

Only gave this Medical Office a One star because Zero was not an option. I made an appointment for…read moreTuesday 12/6/22 for 9:15am. I was a new patient and had completed all necessary paperwork via their portal prior to my arrival. I signed in at 8:55am and at 10:05 I was still sitting in the waiting room. I asked the front desk how much longer was my wait? She said that there was still one ahead of me and she couldn't give me an exact time. I asked to speak with the office manager. She came to the front desk and explained that they only had three available exam rooms to use because they rent out the other offices to a Physical Therapy Group certain days of the week. I'm not sure how that is my problem because they obviously overbooked their schedule, and the patients are the ones to suffer! She still couldn't tell me how much longer I was going to have to wait. I am so disappointed at their business practices and lack of care for their patients, new or existing!! I cancelled my appointment and will NEVER go back for any reason. Pretty office does NOT MAKE UP FOR POOR SERVICE TO THEIR PATIENTS!! Trust me, they don't care!

Shelly is great! She listens and offers great insights and knowledge. Always feel welcomed and…read morevalued as a patient. Never have to wait past appointment time to be seen. Great care and service.

The description of this business does not fit what it actually is. It's a small hospital with an…read moreER. They do really good work.

From the owner: Highland Hills Medical Center offers care you can trust - right here at home. We are building a…read morefoundation of care by providing the best healthcare in Tate County and the surrounding areas. We offer 24/7 Emergency Care; Full Laboratory Services; Outpatient Care, including Diagnostic Testing (X-ray, CT, Ultrasound, Mammogram, and Bone Density). We also have an in-house Clinic that is open Monday through Thursday. Our Community. Our Hospital.