I was in the Liberty Square Cato today 3/12/26. I was wanting to try on bras, I went to a young…read moresales associate, I asked to try bras on, she told me that I have to try the bra over my clothes. Well, that seemed weird to me but ok, I followed her to the dressing room. As she opened door for me, she said, "don't rip the tags off please." This was really weird and definitely not good customer service. I but the merchandise back and made no purchase. I told who I thought was the manager that I'm 65 years old and I don't have to be told not to rip the tags off. The young lady who told me this told me again about the tags and people takes them off. Customer service is definitely not shown to potential customers. I will never shop there again.

Went to Cato looking for shoes and a covering as it was very chilly. I was going to a Memorial…read moreservice. I was greeted as soon as I walked in the door by the manager offering to help me. She was very helpful and very friendly. I highly recommend this store and will be shopping here again.

Unfortunately for relaxed out-of-towners like myself, South Ridge's hectic nature likes to spike…read morethe blood pressure in every shopper. That meant Kohl's was as crowded as a gas station the night before the Powerball numbers are called. The department store itself is clean with tile floors that are so hard that I got tendinitis in my knees after five minutes. The ties are expensive, but the workers didn't seem too miserable stocking them. I'll be back once West Virginia stops charging sales tax on clothing and footwear.

I agree with several of the posters that the staff is limited and that there is not a lot of…read morecleanup or assistance in the clothing with some disorder to the products which makes the rack shopping experience scavenger-like for clothes however I still give it a great rating as I felt the quality of the clothing was very high, especially for the price. also the lady at the checkout counter Was very nice and there was no checkout line. Go at a non shopping season off hour when you have some time to bargain shop and you could find some great deals. Where else can you get high end clothing brands for this cheap?