I'm not a farm or country girl, but I have two rabbits given to my children for Easter via their…read moregrandmother. I'd been told to go to Burkmann Feeds for the best deal on feed. I've never had one issue at Burkmann Feeds. The service is very surprisingly pleasant. The staff is helpful and welcoming and although I've only seen men, none have treated me like an 'inferior female'. In fact, one guy even was willing to price match my feed from the last visit due to a price increase. The interior doesn't have much except the bare essentials, but is kept clean. The location is very easy to get to. The best part of Burkmann Feeds is the speedy drive thru window to place feed order and ability to drive into the building (with gorgeous mural) in the back and be loaded up without even leaving your vehicle. Almost makes me want a farm! Almost. :)

Best Place EVER. Really friendly staff, super helpful and not pushy. Well stocked for what I…read moreneeded. considering 3 other LARGE well known companies had nothing that I needed. In fact I'm heading back there tomorrow to get some more supplies that I Already know they have. Those big company stores are nice to have around, but nothing beats a local merchant IMO. Lessenberry's has my business from now on

Very nice family place,always helpful in finding what we want,best hardware store in town,very…read morefriendly,always come back here

Placed an order back in January. The girl AMANDA who I have been dealing with (or lack there of)…read moreis negligent in returning ANY emails or phone calls. The one day she answered her phone she said she would call back in a hour. NEVER heard back from her. I had to proceed to call again and again and send emails. She then responded in a few days with our "ship date" which I was told March 2nd. Reached out again this week several times to get the status. AGAIN no response to email and will not answer the phone. Mailbox says it is full so I can't even leave a message. Terrible customer service, and NO IDEA where our order is.

I work at a large holiday lighting and décor installation company in Los Angeles and work with…read moredozens of vendors to supply lighting and decorations to hundreds of clients each year. Holiday Lights and Magic is about the worst vendor I've come across. We had received pricing from them for about $20,000 worth of items that we were proposing to a client. We proposed it to the client and about 3 weeks later they approved it. When we went place the order, Victoria said, "Oh sorry, that pricing has increased by 50% and our website hasn't been updated yet". We vehemently complained as you might imagine and she wouldn't do anything about the price increase as we passed their "price increase date." We complained that we were never told about a date, but she didn't seem to care. After going back to the client we were able to get them to agree to the price increase. When we went back to Holiday Lights and Magic, we told them we were going to pay the 50% increase and they wanted to charge 8% credit card fee! Who charges 8%??? We said it was too much money and that we would wire transfer the money the following day instead. When we called to do that the next day, Victoria said, "oh, sorry, the shipping has gone up another $2000." We complained about the ridiculous increase from the day before but again, she didn't care. At that point we canceled the entire order which was over $30k at this point. We bought some of it from Blachere Illumination and some of it from Champion Studios. Both of whom were able to work within our budget and schedule to make the project come together, without any unexpected price increases. I've never dealt with a company like Holiday Lights and Magic who would arbitrarily change their pricing without notice and then do nothing about it. Fortunately there are plenty of other companies out there who are able to provide much better service and not utilize scrupulous sales tactics to try to make a buck - or a few thousand...