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Rush Hour Printing & Graphics

4.6 (82 reviews)
Open 12:00 pm - 5:00 PM

Services - Rush Hour Printing & Graphics

Document binding

Copymaking services

Lamination

Rush Hour Printing & Graphics Photos

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E-mail from Alex after posting this review.

UPDATED: To provide a sense of what I am describing below, attached is an e-mail Alex sent me after posting this review. He says it was "very unwise and frankly stupid" to speak up on behalf of customers and menacingly threatens that "we will start working on your company now." ~~~ Our experience with Alex and Rush Hour has been a nightmare from beginning to end. As an e-commerce company owner, we reached out to Rush Hour last summer for printing services, only to be met with consistently poor workmanship and deceptive practices. To make matters worse, after multiple rounds of errors, Alex offered a partial refund to us and then abruptly and deceptively failed to follow through. First, despite multiple attempts to address the subpar quality of work, Rush Hour failed to deliver satisfactory results. Our business lost thousands of dollars owing to the fact that Rush Hour's team was unable to deliver a quality product to our customers. The artwork we sent was regularly oriented in the wrong direction, the vinyl wrap we used for our product was misapplied, and deadlines were repeatedly missed. In addition, Rush Hour seems to have no internal controls or consistent workflows to help a business like ours relay information to customers. I would deliver orders for printing and fulfillment to an e-mail address and regularly receive no response from Alex, such that I needed to follow up again and again to determine the status of a print job and understand whether it had been shipped to a customer. Alex seemed to be responsible for order management but had a complete lack of understanding of where our orders sat in the queue, if there even was any queue to begin with. Worst of all, however, is that last month, Rush Hour offered a partial refund to us, but this promise turned out to be just another deception in a long string of terrible experiences. Alex reported to us that a check was in the mail to us. After it didn't arrive for multiple days and weeks, I e-mailed and called multiple times to follow up, only to receive no response. Last week, Alex took the extraordinarily unprofessional and juvenile step of outright blocking my phone number to avoid having to speak with me and address our concern. In light of these experiences, if you have printing needs, you would be wise to take your business elsewhere. Rush Hour's poor workmanship, deceptive practices, and failure to fulfill promises demonstrate a blatant disregard for customer satisfaction. My advice: stay as far away as possible. There are plenty of quality print shops in the DMV, and Rush Hour is not one of them.

Flyers
Anjanee S.

AMAZING SERVICE! Same day delivery and the quality of the paper is unmatched. You will not find better prices anywhere else, especially within the area. The Owner Alex is extremely professional and has helped us with all of our printing needs.

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Thanks Kim. Very kind words. Appreciate it very much.

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5 years ago

We have been working with rush-hour printing for many months now and they've been incredibly reliable with a very fair price!

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Alex S.

Appreciate your kind words.

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Alex delivered the items we ordered personally and professionally. He communicated well, and designed/produced a good product.

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Ask the Community - Rush Hour Printing & Graphics

Review Highlights - Rush Hour Printing & Graphics

I urgently required banners for an event the following day, so I reached out to Alex just five minutes before closing time.

Mentioned in 29 reviews

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Rush Hour Printing & Graphics - copyshops - Updated July 2026

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