I have been seeing Jim for about 20 years and I think he and his staff are the best. I have never…read morehad a bad experience with anyone there and always get professional service and care.

I was a patient there for a few years, Jimmy Sanders is a super nice guy…read more His back office assistant Lindsey, however is why I left his practice. She will let you go without your medications ---- on her own choice. I am an over the road driver, and made the appointment that she asked, but still would not give me medications. I would have to wait, until the next appointmen. ----My new doctor in the same building, assures they will never let me run out of my medication. If you go there, you will soon find out yourself and good luck, getting a return phone call from her.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

Dr. Fieldsmith and his team give excellent care in a very efficient and caring manner. There name…read moreincludes Rapid Care which is a true definition of the service given. No long wait times but still great attention to their patients needs.

Simply put, they couldn't have done a better job on my visit. I am very happy I decided to choose…read morethis hospital. Very convenient, clean and the staff were phenomenal. Thank you very much.

The morning nurse and doctor were amazing, they were very helpful. They listened with out judging…read moreand got to the bottom of it, on the other note the tall, skinny blonde around 4am told my boyfriend "this is her job and she see this everyday." Long story short, we came in at 3 am for major abdominal pain for my boyfriend. He could barely move, they did their routine questions and when asked he admitted he does smoke marijuana on occasions and she jumped to "well thats probably your issue" the male nurse also agreed with her and from that point on they were very stand offish. They just assumed they knew what was wrong and wrote off his pain. He assured them he knows his body and he knows its something more serious but the blonde also insisted its her job and she does this everyday. Tried to over explain different new strains have been "causing major abdominal pain." Just diagnosed him with out having any test back whats so ever. And was awfully snobby about it. Then test start rolling back in and shes no where to be seen but the males attitude shifted and he seemed more attentive and warned us some stuff looked a little off. Anyways in the end we ended up being moved facilities to have his APPENDIX REMOVED. Any one whos had the procedure and issues knows the pain. It was very unprofessional and unpleasant. We've never felt more uncomfortable in a doctors vicinity for simply being honest. Just be careful with some of the nurses here and trust your gut, because they will try to write you off and act like they are the doctors to end up being COMPLETELY WRONG.

We had a great experience. We were called back very quickly. The Doctor and Nurses on duty were…read morevery knowledgeable and caring. I would recommend and would go back if need ever arises. The receptionist was very kind also!

REAL PATIENT FEEDBACK -…read more I felt like you did not at all care about what I was actually saying nor any of the concerns I had about my 2YO son on December 27th. You made sure to check off the two things you thought it might be from what I mentioned and I obviously do not appreciate your complete lack of care. I felt very uncomfortable going to your ER and it cost me A LOT more time and money than if you would have actually diagnosed him instead of sending us home/making me feel crazy. I took him to a real ER (Children's in Dallas) 2 days later to find out he had tuberculosis in his freaking spine!!! We're still quarantined here (at Children's) and haven't left because my kid almost died thanks to you. Can't wait to pay my absolutely worthless bill from your facility when your great treatment plan was sending him home with a prescription for over the counter Tylonel The only good thing I have to say is about this place is about the precious receptionist who called to check on him two days later and recommended I take him to Children's in Dallas. Thanks to her advise (not your doctors), we finally got a diagnosis and my son is receiving proper treatment and genuine care elsewhere. Save your time. Save your money. I do not recommend Quality Care ER Greenville ‼‼‼

Been here twice. Seen BEFORE my appointment both times. No wait, no hassle. Appointment easy to…read moremake. Prices affordable. Nurse I saw was great both times. A rare example of a healthcare service that is fast, good, and affordable. Nothing else like it. Glad we have it in Rockwall.

I am not here to leave a review of anything that has made my experience great or bad . I am just…read morehere to say that you need to be open 24/7 . People don't just get sick during the day.

I was referred to Dr. Burchfiel ten years ago by the nurse at my rheumatologist's office. Boy am I…read moreglad I was. Dr. Burchfiel is the BEST doctor I have ever had! She is polite, gentle, compassionate, understanding, and very intelligent. She is thorough with each visit and never makes you feel rushed. I feel better just talking to her. I have recommended several friends and family members to Dr. Burchfiel, and they all have had positive experience. She is just amazing!

Doctor Burchfiel is amazing! Doctors make me nervous. I never know what to say or not to say. She's…read morevery gentle and polite. She also makes great recommendations which is a huge problem I have with other doctors.

4 stars?!? No way; this is a 5 star operation…read more In a world where mediocrity rules the medical industry, this clinic is a unicorn. From the front desk to the after care and everyone in between, the level of professionalism, expertise and positivity was impressive. One of the best experiences of my life. All I can say is thank you and don't change. You are the best. 6 stars on a 5 star scale.

Great staff friendly professional service highly recommend this place to everyone who needs…read moresomething done by a Dr.

I had a family emergency and had to scramble to find a local doctor that could see my son without…read morean appt. After multiple phone calls and driving all over Rockwall, we found Dr. Patel's practice. She was able to get us in at 9:15. There was absolutely no wait and we were seen right away. Dr. Patel is board certified in Family Medicine and she was nice and personable and seemed to know her stuff. I liked her and said we would definitely be back. The reason I'm not giving a 5-star review is because I was a bit trepidacious when I first booked the appt. over the phone but after all was said & done, I only have positive comments about my experience.

Great Service with Great Caring Doctors. This was my first visit to their new offices and was very…read morepleased with the pleasing staff that welcomed me as I entered and treated me with kindness and respect. The doctors were very professional and eager to take care of my needs and walked me through the whole exam letting me know what tests they were going to perform and why. The office staff took care of all my insurance paper work and made sure that if I had any questions they would be more than happy to answer them. I love the relaxed environment here it really puts you at ease, because I hate going to doctors, but I don't mind going to these...