We moved from the Reading area to Ephrata and had furnace problems. I didn't renew my maintenance…read morecontract since I was really busy and wasn't sure if they supported propane furnace in a manufactured home. They did and when I called this morning the tech arrived at 11am. He diagnosed the problem within 30 minutes and got us running. We had used a local company and they took five days and never resolved the issue. The furnace is 16 years old and needs to be replaced, which I will only trust UGI to take care of. I also made sure my maintenance plan was paid for the year. We had UGI natural gas in our old home for 19 years and had the maintenance plan for six years. Well worth the cost for complete piece of mind. Sales rep gave us a price for a new furnace on 1/6/2020 and they installed it today 1/8/2020. You can't ask for better service than that. Unfortunately we found that the condenser-coil is bad and since the a/c is just as old, they will come back in late March to replace them. Not what we wanted to hear but at least we know what we are in for.

They turned off my gas and did not relight it so I was cold. After $600 service fee calls, the leak…read morewas not fixed and they did not relight my boiler that was working before they turned it off. Update; I had some one else come and fix the gas leak. They turned on my boiler and it's been working fine: I had to replace the circulator valve which UGI did not notice

Scammers!! Asked for a chimney sweep and the employee did nothing, recommended we get a new…read morefireplace and said he couldn't do anything because he didn't have a manual for our chimney. I wasnt home at the time so I called the owner of the company asking why I paid for NOTHING. Said the employee would return my call and never did. I was also told the employee didn't have a ladder so not sure how they were going to clean my chimney.

Service was good. Diagnosis show needed new part.read more

I work for the largest heating and air-conditioning company in the world. I am a field…read moretroubleshooter with 40+ years of experience. My gas-log stove died due to lack of replacement parts after 25 years. I researched models online and found one that matched the dimensions I require. I visited Kegerreis because they said the model I wanted was in stock. I did not require installation. My wife and I visited on a Saturday to confirm the showroom model matched the dimensions I require, and that my wife was happy with the product. After confirming, I asked if this was something we could purchase today. The salesperson said yes. We placed the order, explaining that it needed to be compatible with propane. We also ordered common parts that typically fail in gas-log appliances. We paid in full, using our credit card, (with a 2.4% added credit charge), and asked if we could load it from there, and they said "no, it's not in stock here, it's in our warehouse and they don't work on Saturdays." We could pick it up Monday. We called them Monday, and they said it is not in stock in the warehouse, they would have to order it. It will be here in 3 weeks. Four weeks later, at the end of the month, they charged me the full amount on my card. We assumed this meant the product was in. My wife called and they said "no, it's not in, and we can't be expected to call every customer." I get it, end-of-month is when your numbers need to look good. 2 more weeks and we picked it up. I installed the appliance and took note that the data tag specified natural gas, not propane. This is common. There is a simple retrofit kit to convert it. As there was no kit in any of the parts boxes, I guessed that they installed it. It is nearly impossible to be sure merely by looking at it. I test-fired it, and it was clearly set up for natural gas. I researched the conversion kit and obtained the specifications of the new orifices. I ordered a kit from an online source, but I also called Kegerreis and explained that I needed the conversion kit, and they assured me it was in the boxes of parts that I received. They said it is small and easy to miss. I told them it was not, but I didn't care, I would pay for another one to expedite the process and get the thing running. They had it in stock. They charged me for the kit (with a 2.4% added credit charge). I deal with parts and shipping delays all the time in my job. Blaming Covid is the new go-to excuse. I understand and expect delays, but I don't understand how you can't know your own inventory. Although the missing part was a trifling issue, it is short-sighted in business not to lean the customers' way. They are just another business; they suffer from the "Small Family Business Curse." They feel the need to scrape every penny towards themselves and dislike dealing with customers. I have no reason to deal with them again and will travel any distance in the future to avoid them. In the end, they provided what I paid for, so they don't stand out as horrible or great, hence 3 stars.

Always so helpful and professional. It's like an old school business. They value their customers…read moreand doing the best for them.

I called Alltemp on a Sunday afternoon for emergency service on my furnace that stopped working…read more The technician was very nice and told me he could be at my house in 20 minutes. This was on one of coldest days of the year and I had called several other companies; none were able to help. I am very grateful to Dan and Alltemp for fixing my furnace on a Sunday afternoon. The extra charge for emergency service was well worth it. I will be calling Alltemp for my future HVAC needs.

Selected Alltemp Enterprises for installation of mini split units to replace an older central air…read moreconditioner based on the recommendation of friends. The workers were punctual, polite and respectful of our property. They did an excellent job and when the instillation was completed, they explained the operation and walked me through everything. I'd highly recommend Alltemp Enterprise for your HVAC needs.

This company cheated me on the purchase of a new boiler. I…read morebought a new heat boiler. They installed one dated 9 (Nine) years earlier, with rust. I complained to them and the government. The pandemic was on and there was a supposed investigation, but no help. This was the most cheated, to my face, in a business transaction I have ever been. Joe lied to me repeatedly, and Beers should not be allowed to run a business. His ethics are too low. David Sosnow Bethlehem Township

Great company! I use them for Oil Delivery. They also do HVAC and I'm getting my heat pump…read moreinstalled by them soon.

Justin and his employees are so knowledgeable. Justin has given me options to try before having a…read moremini split installed. He was very kind and respectful. His honesty is 10 stars. This is the only HVAC company I will be using.

I would recommend AGAINST using this business. I had a furnace with a working flame, but after a…read moreguy looked at it, he tells me the flame didn't work. It worked before he showed up. So then he tells me he would recommend a $5000 replacement

BEST Heating and Air Conditioning company EVER!! I have been dealing with Stoudt Heating and Air…read moreConditioning for over 40 years and they are absolutely fantastic! The service is always prompt and great. thank you so much to Lee, David, and Aiden for all you do and for always being there when my heating or air-conditioning break down. You guys are much appreciated.

Had a leak in my furnace or basement wall. Thought I would have the furnace checked first. Called…read moreStoudts to check the furnace and they suggested a cleaning while they were out. Turned out is was the furnace over flow tank was full. They emptied it and cleaned the furnace and I wasn't over charged like a lot of places do.

I have worked with Mast Roofing and couldn't say better thing about the team…read more They are true leaders in their community. They give a free roof to a teacher / community servant every single year! Not quite sure of many businesses that would do that. Kerwin, Jason, Tyler, and Ron are great people. Highly recommend Mast Roofing and I'd give them 6/5 stars if i could!

We contracted for a whole house roof replacement in 2025. The project execution was virtually…read moreflawless. Communication was excellent, timing as requested, and workmanship was superb. Personnel were highly motivated and very quality oriented. It was a very pleasurable experience.