Best company to work for!…read more I had a reservation with another company and they cancelled me within 10 hours of our departure! I was desperate to find a replacement. Luckily I found Intermex and these guys were able to accommodate me within minutes. Our trip to Houston was amazing & the drivers friendly. Thanks again for making our annual trip run smooth.

From the owner: Charter bus rental, shuttle buses, corporate, sport teams, school, church, weddings, festivals,…read morefamily gatherings & any transportation needs!

All I can say is this service is EXPENSIVE. They quoted me $75 to go to the airport. Uber charged…read moreme $25. And Andale Ride had no one I could reach on the phone, just online. Which is like Uber but I know how Uber works. It would have been nice if someone at Andale Ride had answered the phone. Oh well, I'll stick with Uber.

You cannot go wrong with AndaleRide. Best choice to cross the border from El Paso to Juarez!!…read more Greatest service ever!!! VERY HIGHLY RECCOMENDED. It was safe, fast, and seamless. Got picked up from the airport and taken directly across the border to my hotel in Juarez, MX. I am glad I decided to go with their service after I read all the reviews on yelp, tripadvisor, facebook, and google search. I had never crossed the border from El Paso to Juarez, Mexico. So I was unsure what the process was like. I called AndaleRide and had the pleasure of speaking with Joe. He was very knowledgeable and understanding of my situation. I had to cross over the border and meet up with my wife at the U.S. Consulate in Cuiadad Juarez Mexico. I had many questions regarding safety and procedures. Joe addressed my concerns and was extremely helpful. I used their app to make a reservations for the trip to Juarez and the returning trip back into the U.S. Making the reservation on their app was pretty easy and straight forward. On their app you can even give them your flight number so they can track your flight and make accommodations for you. They send you a text with your driver's name and vehicle information so you can find the driver right out of the airport. On the day of my arrival at the El Paso airport their driver Lucy Gonzalez picked me up right on time!! She was very professional, friendly, and extremely helpful. I had not eaten that day so she helped stop by a restaurant so I can pick up some food. She then drove across the border and dropped me off at my hotel in Juarez. Lucy was very knowledgeable about the El Paso/Juarez area and border crossing. The whole experiences was great. I felt very safe the whole time. If you can, I would recommend you request her as your driver but I think any of the drivers AndaleRide employs would be the same because they fully vet their drivers. For my return trip I also got a text from Lucy before pick up at my hotel. I had the same great experience going back across the border to the El Paso Airport with an added priceless moment that couldn't have happened without Lucy's help. On the returning trip Lucy was extremely kind to grant what may have seemed like a silly request for 2 fillet-o-fish sandwiches for my father in law. My father in law used to live in the U.S. but has since returned to Mexico. He was also in Juarez just to accompany my wife. In Mexico their McDonalds don't have Fillet-o-fish sandwiches so he hasn't had one in over 15 years. When we asked Lucy for her help she was like "no prob, will do". She showed up with the fillet-o-fish and my father in law just had the biggest smile on his face. We were so fortunate to have her as my return driver and very grateful for her kind gesture. It was a simple act but made a HUGE impression on us. This made our experience with AndaleRide a very special one. I highly reccomend AndaleRide, you will not be dissapointed with their service and your experience!!!

The driver I saw was passing on the shoulder, tailgating, crossing over double solid white lines,…read moremaking illegal lane changes, and kept cutting off other cars. Maybe a good race car driver but definitely not a good cab driver.

Great service. Gino is responsive, provides plenty of updates and is flexible. He was able to…read moremodify the plan with a difficult delivery, took plently of photos. Fair pricing and Gino goes above and beyond to complete deliveries. I shipped a custom gift box from my office to a home address.

Great service. Safe and smooth car ride from El Paso to Marfa. I booked it easily and the driver…read morewas very kind.

It saved me from parking my car near the airport for weeks. The car and driver were nice, and it…read morewas a relaxed and smooth ride with time to spare. It felt like a bit of luxury since it was just me, but the rental cars were sold out and it's not much more depending what day. I really enjoyed it and it made a very good start to the trip so it's great to have as an option. Most of the other shuttles from Alamogordo are no longer running.

It's been more than a handful of times where we're given let's say an ETA of 25 minutes, only to…read morecall after said eta and are given the same. Really hard getting ahold of anyone in the company, other than the customer support line overseas. They have stranded patients with more than 1.5 hours waiting, and left us scrambling looking for alternative transportation last minute. Not really realiable. What's more insulting is getting gaslighted everytime you call, where the the rep tells you "I don't know who gave you the eta." Zero accountability. Have tried to get connected with a supervisor but no luck. Have tried to reach the owner for the past week with no response.

Helping hands is the most horrible transportation for the community who is requiring…read moretransportation. Not once not twice have they left my elderly father outside Dialysis waiting to get picked up 2 hours pass and no one picks him up. El Paso if you need transportation for your loved one please look somewhere else not Helping hands. Worst customer service and worse transportation i will definitely report this company

I needed to schedule a last minute taxi for the next day at 3pm to pick someone up from a facility…read morein El Paso. I live in Los Angeles, so I went on Google and called 5 different taxi companies before I came across George. The rest of the companies would literally tell me call tomorrow how are you going to pay, they didn't care of the business and had zero interest in providing a service. Thank God I came across George, he was extremely professional, very easy to talk to, and literally said I trust you. I paid for the service via Zelle, very easy, which was a very reasonable price. Next day I flew to El Paso, while I was waiting for time to go by, George personally called me and said he got a call from the facility and the pickup time was moved ahead to 2pm. George moved his own schedule around to accommodate this last minute change. We had a great conversation, he was very knowledgeable, very humble, very caring. The taxi was extremely clean, very comfortable. In life we come across people we will forget in 10 minutes, I will remember George for the rest of my life. Thank you a million times for being a great human, a man of helping others in very desperate times in need and for treating people with respect. Thank you for making this process easy. I highly recommend anyone to use George and his company when in El Paso.

From the owner: Taxi and shuttle service in El Paso Reservation preferable,…read morediscount on prearranged trips. We're not on demand. Accept all major credit cards and cash. If your car break down we can pick you up

Did round trip with Las Cruces Shuttle. They we're on time, door step pick up and drop off. Our…read moreflight arrived early and they allowed us to board so we didn't have to wait another 1 1/2 hr in the airport. They also do personal package deliveries. I highly recommend them because taxi & Uber would have been more expensive.

Giving it 3 stars because they do arrive on time, were helpful with rescheduling when my flights…read morewere delayed, and were friendly initially (before the event below) and the lady I rode in the shuttle with insisted that she loves them. But considering the events below, I will likely not be using this service again. I prepaid for a one way shuttle. When the driver got there he said that I had not paid. So I talked with the dispatcher, who was super rude about the fact that he could not find my payment. I could not get a ride home until I paid a second time. I talked with the manager 2 days later when he was in. He found my 1st payment easily, but not the 2nd (repayment). He said he'd reimburse the second payment "if" he found the proof of it. I told him I had a receipt, but he didn't ask for it, and did not seem to interested in the proof I could offer, like my credit card statement showing the all of the charges. He just didn't seem concerned at all that they had double charged me. Yes, mistakes happen, but this company was rude about it and unapologetic, even at the management level. I'll save my money for long-term parking at the airport. That would have been much less trouble. I'm sorry to those who that is not an option for.