I wanted to take a moment to recognize Pioneer for their outstanding customer service…read more I recently had a frustrating experience while trying to purchase retaining wall block from another location. There were several communication breakdowns, multiple trips, and some confusion with my order that left me pretty discouraged. Wanting to provide constructive feedback, I reached out to the management team at the Littleton location. From that point on, everything changed. Blake personally took the time to call me--not just once, but several times--to truly listen to my experience. At no point did I feel dismissed or rushed. Instead, I felt heard, respected, and appreciated as a customer. What impressed me most wasn't that they resolved the issue--it was that they genuinely cared about making things right and improving the customer experience. To my surprise, Pioneer also went above and beyond to make up for the inconvenience, even though I had simply wanted to provide feedback. That level of integrity and customer care is rare today. What made this experience even more meaningful is that I'm not a contractor or a large commercial customer--I'm simply a homeowner completing my own landscaping project. I would expect this level of customer care for a large business that spends thousands of dollars each month, but I certainly didn't expect to receive it as an individual homeowner. The fact that Pioneer valued my experience just as much speaks volumes about their commitment to every customer. Every company occasionally has a bad day or a process that doesn't go as planned. What defines a great company is how they respond afterward. Pioneer exceeded every expectation I had. Thank you to the management team for turning a frustrating experience into one that restored my confidence. I will absolutely continue doing business with Pioneer and would gladly recommend them to anyone looking for a company that truly stands behind its customers. Well done, Pioneer!

Prices are gouged, $54 a ton for road base!? The small…read morecompanies on the same street are at $39 a ton while Ewing is at $29. Fyi

Kent was so helpful in ordering us doors for our basement and all our trim. Great delivery too!…read moreThe ladies are always so helpful when we shop for hardwoods for our projects too! And so much better quality than big box places

They are very accommodatinf and go that extra mile to find what you need.They found me an extinct…read morebase molding no one else could find.

Dope spot! Lots of cool raw materials that I think they could post more photos of. Adorable old dog…read morefree roaming too, always a perk to see a dog.

Greats staff and owner, Cole took care of us. They always have new cool materials on hand for your…read moreprojects.

Life without this resource central would not be the same here in Boulder…read moreIt's a weekly thing with me WyldLand thanks you all here!!

I got the best raised garden bed here today for $30. We couldn't find it at first because it was in…read morethe east lot but the cashier was very helpful and pointed us in the right direction. I love their sustainability focused mission and it's a great place to find some great gems!

Last year, durning Covid, we built a new deck and I have been meaning to review and thank Josh and…read morehis company Specialty Wood Products for all of their fabulous help, advice and service. They have excellent and superior products, TimberTech, KDAT lumber, Ozco & Simpson hardware, Vycor, RDI Posts & rails, etc. We are so happy and pleased with every part of working and buying from them, their delivery and over the top customer service and staff! Truly the very best and have and will recommend to many other friends and clients. Again, Thank you! Michael & Laurie, Colorado Springs

So after the negative experience I had last time, I decided to try them again in hopes for a better…read moreoutcome. Nope. I ordered 3 pieces of lumbar/decking, 16' long and 12' long pieces. I show up to get them and they had 20' pieces instead. Said that's all they had and they could order again if needed. I said that's why I waited a few days is because I was told this was being ordered from the vendor for those specific lengths. Asked for a manager. Nicely enough he only charged me for 16' lengths but I still ended up paying nearly $40 more for the additional lengths. I left a message for Allison who was the salesperson that told me she could get the 16' and 12' lengths from the vendor. Let her know I was frustrated that she would not contact me to let me know this before making the trip out there to find otherwise. She left me a message stating she ordered what she thought would be best for me! I mean really? How do you know what is best for my situation? Never apologized to me, just told me I had a negative attitude about it. Well yes, this is second time I show up at this business to find out they don't tell the correct information to begin with and then have the attitude that well if you don't like it you can go somewhere else or pay the additional fees for what they have or got instead. Done for good. This place is become pretty bad and bad attitudes there. Lesson learned.

Van Dyk Home Remodeling repaired by wooden deck! In June…read moreof 2012 our house got hit hard by the 3 hour hail and wind storm that when through the south part of Denver. After looking at the damage, I called our home owner insurance company and filed a claim. Of course the hail destroyed our roof but it also did a lot of damage to our wooden deck and gazebo top over the deck. The roof was tilting a few inches before the storm because of water damage to the base of the deck. I man not a handy man and have not business using power tools. My wife was always after me to try to fix the deck but I know I would we hospitalized after it collapsed on top of me... After the insurance company approved the repairs on the deck and agreed to pay for the damage under our storm and hail coverage I contacted Gano and Van Dyk Home Remodeling. Gano is the manager of the remodeling department is and is the head carpenter. He stopped by and inspected the damage and give us a bid, Gano also made a brace to hold the roof up until we made our decision for the repairs. I couldn't be more thankful for the extra effort, because the next day a wind storm went through Highlands Ranch and would have destroyed our gazebo. I work full time at a dental office and could not be home during the construction process, but there was not real need. His construction team quickly got the repairs done and made a customized metal brace that really opened up the arches holding up the gazebo top. Rotted wood was replaced and the deck was re leveled after sinking 4 inches into the mud. My wife and I highly recommend Van Dyk Construction and Gano Becker's construction team. The prices were reasonable and well worth the quality of the repairs. Some times remodeling and house projects are just too big for an normal guy that is not handy with tools ( I am talking about ME ) As the "honey do this" list grows I will be giving your guys a call to remodel our upstairs bathroom, and may be build an addition to our dining room.

Evaluation follows : Excellent workmanship and attention to detail. Excellent product knowledge…read moreand capability to install according to manufacturer specifications. Detected some arrogance in the owner to suppliers and others who were not customers in the past. Not sure if this is a current or significant issue. Would recommend this contractor.