Fantastic team that cares about my pets! I can watch them play in the pool and when I ask questions…read morethey're great about having answers for me! They work within my budget without making me feel like a bad owner!

From the owner: Embassy Veterinary Center is excited to announce the opening of our newest animal hospital in…read moreWestland, TN. Our state-of-the-art facility offers top-quality services for local dogs and cats, prioritizing their health and comfort. At Embassy Veterinary Centers, we ensure the best care for your pets with every visit to our new Tennessee location. Our 8,400-square-foot veterinary facility in Westland, TN, provides ample space for your pet to play and receive all the necessary services for a happy and healthy life.

Our dog was enrolled at Embassy Veterinary Center, Emory Road location, for 2 1/2 years. We used…read moreVeterinary medicine care, boarding, and daycare. In the not-so-distant past, our dog was spending time at daycare. In the early afternoon, I received a text message from an employee (not management), stating an employee attempted to physically redirect my dog from humping another, and my dog bit them. The message included, "I discussed the incident with management and your dog is no longer welcome at daycare". With such an accusation as this, I was astounded that Laura/Officer Manager chose not to call me and offer a face-to-face discussion. Rather, I received such an insensitive update from a staff member, via text. The next day, I spoke with Laura via telephone regarding Embassy's dog bite policy. From the onset, her lack of professionalism and disrespectful tone toward me, spoke volumes. She flippantly responded, "I don't have the policy at my fingertips, I cannot recite it verbatim, and policies frequently change". The following day, I spoke via telephone with Mandy Swartz/Operations Manager of Emory, Westland, and Lenoir City locations. I asked valid questions; what time did the alleged bite occur, who was bitten, was medical care rendered, were there any witnesses, what type of training did the employee have, how long have they been employed, what part of my dog did they physically grab to redirect him, did anyone review the daycare yard camera footage to get a clearer understanding of the incident? Of those inquires, Mandy Swartz told me; the employee chose to remain anonymous, no skin was broken, no blood or fluid noted, and no medical care was rendered. Further, she stated the daycare yard camera does not replay footage. Why have it in place then? None of my other concerns were answered/resolved. In an effort to substantiate my concerns, I sent a detailed email to Mandy Swartz. A week or so went by with no reply; I sent the email a second time. Again, she made the conscious decision to ignore me, the consumer. I called the Westland location and left messages twice with staff, and again, she lacked moral courage to reply. In my humble opinion, reviews are intended to provide honest feedback on businesses in which potential consumers may be interested in. Before my husband and I enrolled our dog at Embassy Veterinary Center, Emory Road, we read reviews, spoke with neighbors, and this business seemed reputable. Unbeknownst to me, several of the 5-star reviews submitted were by Embassy employees, to include the Operations Manager, Mandy Swartz. Additionally, management responded positively to the employees reviews. This practice is unethical, deceiving to the consumer, and unprofessional, to say the least! These individuals who hold a title of management, have absolutely zero integrity. The incredibly high staff turnover rate of the front desk/daycare employees is a true reflection of the inept management, at so many levels. My husband and I are extremely grateful to all the employees who cared for our dog. Each and every day he was under their care, they displayed compassion, integrity, and always a smile on their face. They have all left this place of employment, and we could not be happier for them. Lastly, there are too many other daycare/boarding businesses in the Knoxville area to choose from. Embassy's number one concern is money, not the consumer or employees! Thank you!

I brought both my dogs here for vaccinations. This is such a clean and fun environment! This team…read moreseems to love their job and I can tell really cares about my pets! When I ask questions they're great about having answers for me! They work within my budget without making me feel like a bad owner!

My furbabies, Roxy and Bonnie love the Coop and so do I. We always leave our girls there when we…read moreare out of town for vacations or just overnight sometimes. Mandi is great with our dogs, she treats them like family!! We always get pictures and updates. I never have to worry about them being cared for, I know they're in good hands at the Goose's Coop!! They get special treatment....brushed and played with just like at home. I wouldn't consider leaving my babies anywhere else.

From the owner: We specialize in pet boarding, Daycare and full grooming services for dogs and cats! Our groomer is…read morea licensed vet tech with 18 years of grooming experience. We are licensed and insured.

We truly love this place. It is in a little house off of Papermill, across from Pond Gap…read moreElementary. You will likely hear kids on the playground yelling, "Hi doggy!" The prices are reasonable, the equipment efficient, and the staff skilled and thorough. Our old black lab is treated with such care and always comes home with a shiny, stink-free coat. They also will do teeth cleaning and trim his paw pad fur and nails so he's not sliding around on our floors. It can be challenging to book an appointment. I wish they had online booking for returning clients. Currently, you have to call to make an appointment and I have never had someone pick up during business hours. Instead, you wait several days for someone to return your voicemail appointment request. I recently waited 2+ weeks (after two voicemails) for a return call. I recommend booking your next appt in person when you drop your pet off. I also warn them every time that our pup will excitedly pee all over the floor when they bring him out to us upon pickup and outside maybe a better reunion spot. They always shrug it off and then pup pees all over, stepping in the puddles with his newly bathed footsies. Bleh. The good definitely outweighs the bad, though! They clearly know what they're doing.

We have a long hair Bombay , these folks are amazing!! Very clean, neat cut , just very pleased…read moreyou can't go wrong here ! Great job team ! Thank you !

Roy is truly one of a kind and always my first call because he's simply the right person for any…read morejob. His professionalism, kindness, and prompt service consistently go above and beyond. He treats you like family, and his genuine passion for helping others shines through every interaction! Highly recommend Roy for the job, and if he is not able to accommodate your needs, he will be sure to find you the right person who is!

I am sooooo glad Yelp brought Roy to my universe! We live on the west coast and recently bought a…read morehome outside of Knoxville near Norris Lake. I found it necessary to get creative with some logistical plans and unfortunately sending a clone of myself to get things done wasn't an option. That's where Roy came in! We are excited to host thanksgiving dinner in our TN home, however, we are going to be arriving the night before . The thought of flying across the country with our dog and my mom, having a 2.5 hour drive from Nashville to Knoxville AND then doing all the shopping for the meal, the food prep ect....just really sounded like ALOT! I discussed my idea for a plan with Roy about 2 weeks in advance. I placed an online pick up order for groceries and the Sunday before Thanksgiving Roy picked up the order , drove it 45 min away to our home , put the perishables in the fridge and arranged the pantry items on the counter. It feels so good to know we are going to arrive with that big task already taken care of. Roy and I chatted on the phone as well as text and through those communication I felt really good about him being a nice, intelligent and dependable guy. The cost of his service was IMO reasonable and fair. I've always been a fan of creative entrepreneurs and I hope this review helps send Roy some more business. If I could give him 6 stars I would!

I can't say enough about Bailey's Blessings. Very professional and empathetic. The place is…read moreimmaculately clean. She told me to send her pictures and she would make a reel to honor Zeva. It was perfect. Her cremains were returned quickly and in such a nice box. If your pet is your baby, this is the place for you!

From the owner: It is an honor to honor your pet! Private cremations, cremations include urn, paw print, fur, id…read moretag, certificate and a Facebook tribute. Come visit us before your pet passes away, you should want to know who will be the last person to ever touch your pet! Don't ever find yourself wondering if in fact it is your pet returned to you.

Dr Milam, Dr Randy, all other doctors and staff are the greatest. We have been going to them for…read moreyears and know that our pets are in the best hands they could possibly be in. Dr. Milam detected a heart abnormality in our collie several years ago...thanks to him we were able to have her treated and she is fine...probably would not have had a long life expectancy if he had not noticed it. Susan E

Went to Lange because they are one of the only exotic pet vets in the area. They were able to get…read moreus an appt. on short notice. Front desk staff and vet assistants were friendly and helpful. The tiny exam/waiting room we were put in didn't seem very clean and could've used some cosmetic work. We seemed to get mixed information between two vets, one exotic vet and one surgeon. Ended up being there several hours; had some long wait times between visits to give us updates. The surgeon pitched us options (expensive I'm sure) about hospital care, either at Lange or UT, and multiple home care options that would require multiple medications, but apparently wasn't going to give us the honest info about our pet's condition until we asked what the survival chances were. Sadly our baby was in bad shape and didn't make it. Don't know if I'd visit Lange again in the future if I found a better option, not that they provided bad service, just didn't feel as comfortable with them due to mixed messages and what felt like an effort to get more money or give false hope.