Great experience and service. Answered their phone. Called back when needed. Everyone there is a…read morewonderful dog friendly person. We had our mixed terrier Sammy groomed and bathed. Very fair price. We will be back. Thank you!

WILL NOT BE BACK. I just moved here and wasn't able to get real world recommendations so I relied…read moreon yelp to help me find a spot for my dog. I was told that my dog WOULD NOT be allowed in "group play" being that he is over 7 months and not neutered. I took him to the vet to get the vaccinations required to be at daycare. At first I was happy to hear that an accommodation could be made for my dog to interact with humans and get out for some potty breaks. I only needed 3 hours to take an exam. I brought in his breakfast and came back 3 hours later to get my dog. When I walked in his food was still out in the lobby.... The employee or owner (unsure) who greeted me asked who I was there to pick up. I told her my dog's name and she said "wow he hasn't been here very long. I haven't gotten a chance to meet him yet." I thought that was bizarre... then what was he doing? 2 days later I received his "report card" which included the photo I posted below. My dog was in fact in group play. Not only could he have gotten another dog pregnant... he came home with kennel cough. Another vet bill later he is okay.... But still. What on earth are they doing in there? How many other "accommodations" are they making that aren't kept?? Maybe another dog didn't need to get a bordetella vaccination and that's how mine came home with it? I don't know but a 30$ stay for 3 hours (including the price to just make an account) plus over $300 in vet bills later. I'm not happy and would never recommend this facility to someone. I truly hope no one came home with puppies because I know that is a lot more than $300. PSA if your dog stayed here on July 14, 2025 they may also have kennel cough or be pregnant.

This place is absolutely awesome. From the moment I called to the moment I walked in the staff were…read moresuper friendly and nice. Everyone I encountered really enjoys working here and loves dogs. Highly recommend!

From the moment I called this facility I knew I found the right place. We had to bring our dog…read morewith us on our trip to Tennessee since our kennels were booked solid at home. Calling smoky mountain pet resort they were so friendly and informative. We ran into some issues coming down with the weather and the bad drivers. Calling the facility they were very understanding and helped us out. The outside of the facility was deceiving since it looked like a warehouse. inside was super clean and welcoming. This is a family owned and run operation. There are several generations running this kennel. Their love of dogs is very clear. Our dog enjoyed his stay and was pooped out on the way home which is always an indication for him that he enjoyed his time.

Very professional. Owner answered all our questions in care facility and care. We look forward to…read moretaking our little four legs there to have a play day to see how it goes.

I had my dog boarded at the dog stop maybe 4ish times. What I initially liked about it was the add…read moreons they had. My dog can't play with other dogs so I liked that he got to do something fun each day. One time I picked him up and he was covered in pee - which tells me they were not giving him enough chances to go to the bathroom. Not to mention, he was supposed to receive an exit bath which clearly didn't happen. I had to throw out everything and immediately come home and bathe him. They also forgot to send home his medication. I spoke with the owner, he apologized and offered a free exit bath next time. Since they still had his meds I decided to give it one more chance. I dropped him off for boarding and when I went to pick him up no one was at the front desk so I waited. I could hear someone screaming in the back and loud banging noises. Finally she came up to the front desk sweating and looking disgruntled (like she was just yelling at dogs). She saw my face of shock and she put on a smile and was overly nice and complimenting me. She went to go get my dog and when she was in the back she AGAIN started yelling and banging on something telling the dogs to "shut up!!!" I got my dog and left asap. She is not the type of person you want to leave your dog around - her anger towards them was scary. Dogs bark - that's just how it goes. There was nothing to make me believe the dogs were doing anything wrong other than barking because she was primarily yelling at them to shut up and be quiet (as if that would help). DO NOT BOARD YOUR DOGS HERE! You have no idea how they are being treated and if she would do that knowing someone was standing right on the other side of the door - what would she do when no one is watching?

My dog Coda and I started Fully Loaded Canines for service dog training 6 months ago and I have…read morenothing but good things to say. My bond with my dog is stronger than ever. Coda loves training and is so much happier. Chantel has so much knowledge of dogs and their behavior. She also has such a wide range of knowledge of dog training. Coda loves her and you can tell that she truly cares for him! Not only that, but she is such a patient and understanding person, which is so necessary for dog training. If you're looking for a dog trainer in the Knoxville area, Fully Loaded Canines is the place!

From the owner: At Fully Loaded Canines, we specialize in:…read more Same-Week Consultations — Quick, personalized evaluations to get you and your dog started right away. Customized Training Programs Starting at $2,500 — Tailored programs designed around your dog’s needs and your goals. Lifetime Guarantee — Ongoing support for the life of your dog; once you train with us, you’re part of the Fully Loaded family. Master-Certified Dog Trainers — Professional, experienced trainers using proven, balanced methods to bring out your dog’s best behavior.

Bentley was looking great when we picked him up. A bag of treats and a report card was great!read more

We left our cat here during our honeymoon and it was great! They were one of the only places in the…read morearea that took cats from what I could find. We got caught in traffic and arrived later than expected but the staff was very understanding. When I texted them to check up, I got a quick response. The report card was very cute and a great way to see how he did during his stay!

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I have reached out to this company four times via their website contact form, voicemail message and…read moretext and Facebook messenger. No one has gotten back to me regarding training for my puppy, which I expressed eagerness to begin training. Disappointed in this 4.9 starred company. I definitely do not recommend due to lack of concern for future customers interest in training for my puppy.

We enrolled our 8-month-old golden retriever, Watson, in training because she was an absolute wild…read morechild. Imagine our surprise when we arrived to pick her up and found her calmly sitting in place by herself in the dog park! I did a lot of research before choosing this program, and Jade came highly recommended. I spent an hour talking with him before signing her up, and he exceeded every expectation. I can't recommend him enough--he's incredible, and we couldn't be happier with our transformed dog!

I will say it till I'm blue in the face. This place transformed my crazy 7.5 month old lab into an…read moreobedient but still fun dog. I can finally walk him without choking him or being dragged down the road. Erica was his trainer and loved him like her own and I would do it all over again if I ever got a new dog bc it was a Game Changer! Worth every penny

This place went above & beyond for our family. No need to look anywhere else this is the place you…read morewant to come when it comes to boarding, training & grooming. I've done it all here & can say they are the best hands down. They LOVE what they do & it shows from the moment you walk in to the moment you walk out. I would HIGHLY recommend Ridgeside you won't be disappointed. More info for those that care: We found out our new puppy was going to be delivered while we were out of town & we had no one in town to help us. I was freaking out. I didn't know what to do and the people delivering our new puppy were not willing to accommodate a different time to deliver our puppy. I was in a bind and they agreed to help us. We were brand new to their business & planned to board and train her at Ridgeside so we asked if they could help us and they agreed to go VERY out of their way to help us (they had to take multiple calls to arrange so many different things they even had to wake up very early in the morning & agreed to have my puppy delivered to their own house to make it all work out for us. I couldn't believe it, I was in a bad spot and they really helped show up for me & my lil pup which they didn't have to do. On top of that because my puppy was still young and hadn't had all of her shots she wasn't able to be around the other dogs at their facility (which was a good sign to me because jt showed they really care about the health and safety of all the animals they board) so they arranged for one of their staff members (Erica, who was also amazing) to watch our puppy at her own home and train her. Erica sent pictures, videos and updates during the 2 week puppy training which was really nice as well. The owners & the staff have been nothing but amazing.

Danielle is the dog whisperer. Her talent is amazing, and…read moreshe knows our pack so well. She has seen our pack grow, and they all love her. She had all 11 yesterday, they go every 3 months.

From the owner: Welcome to Shear Designs! I'm an all inclusive professional pet stylist here in East TN! I offer,…read morefull luxury one-on-one grooming for Dogs and cats! I offer a wide range of service’s including bath & Brush outs, teeth cleaning and color services along with much more! I look forward to meeting new clients and pampering your furry friends! Located inside of Ridgefield Animal Hospital On West AJ in Morristown