Not good. Bought a part and the next day went back to return the part and they would not return…read morethe part. Amazon was half the price and I have never had a problem with a return. Not worth the hassle and their prices are almost twice what Amazon sells it for. Amazon is a much better choice.

Michael Clay is an amazing rep for this company. He was able to assist with questions and concerns…read moreeven though it wouldn't result in a direct sale. He took the time to offer me assistance that was above and beyond my expectation and I am truly appreciative. Thank you so much Michael!

I am purchasing my first RV and Jimmy was such a pleasure to work with. He was responsive and…read moreprofessional. When I inquired about the service, he sent me easy-to-use documentation, and then dealt directly with the dealer on the day of the inspection - I didn't even need to be there. The report I got was extensive and gives me a lot of peace of mind in my purchase. And I got it less than 24 hours after the completion of the inspection. It was money VERY well spent and I'm happy to recommend Jimmy to anyone looking at RVs in the northeast Texas area.

My husband and I have a 2002 Jayco legacy camper, and Mr. Jimmy and Mrs. Ruth were extremely…read moreprofessional, friendly, and helped us figure out what our issue could possibly be with thorough diagnostics. Mr. Jimmy talked us through the issues, making sure we understood and knew what we needed to do on our end. Their professionalism and determination to find our underlying problem with our camper and why we were having issues gave us peace with their analysis, and 100% would recommend their business to anyone with a camper/travel trailer/RV! Thank you!

So helpful. Honest & reliable. They have fixed my furnace, water heater & AC. Reasonable rates &…read morethey bend over backwards to help with whatever they can

The Smoky Mountain Mobile RV Repair was fantastic. They helped us get a used camper working (turns…read moreout it did not have the 12V inverter) and worked quickly, efficiently, and honestly. We are so glad they exist and that they come to you.

We are in middle Tennessee and took our 2008 Four Winds class C in for minor hardware stuff and the…read morewater heater was acting funny and they were excellent. The previous owner of the RV wholeheartedly suggested A&L. So,we went there and will go back for sure. John and Josh in service were the best and they got us done quickly even though it was 3 days before Memorial Day weekend and they were packed. I see why they were packed.

Have bought 2 trailers from a&l in Johnson city tn 1st one trailer was good service was awful 2nd…read morewas a total reck fresh water inlet bad toilet valve bad and gushed water when flushed not be getting another with them I'll travel long distance first George barnette

We have had excellent service with Gloucester RV. They replaced an awning on our RV - they were…read morevery professional, courteous and completed the work in a very timely manner and the price was reasonable. They also winterized our RV quickly and for a very reasonable price. We would highly recommend them.

I had the very best experience with Carolina RV. The awning on my RV wouldn't work. Jimmy diagnosed…read morethe problem and when the part came in I went back, and Noah installed it. It is working perfectly. These guys know what they are doing and they do it right. They take their time and explain what the issues are and how to resolve them. Everyone was a pleasure to deal with. A+ on everything.

We purchased some property with a camper and we are completely ignorant of the ins and outs of…read moreowning a camper. Camper is hooked up to septic but we had a blockage. Owners were incredibly helpful and walked us thru first steps over the phone and patiently answered our questions. Would highly recommend.

This is my second RV purchase and first one made out of state. I won't make that mistake again. I…read moretrusted the salesman (Barry) and the owner (Shannon) to be honest individuals and they were not. They stated that the trailer would be detailed and that it was in excellent condition. Neither of which were true. Two of the burners on the stove are broke, the kitchen faucet is so loose you can move it side to side, the inside was covered in cobwebs, all of the outside rubber seals are dry rotting, the inside of the heater and the refrigeration unit have debris and cobwebs which are a fire hazard, the inside of the toilet leading to the black tank is covered in feces, the bathroom latch will not stay closed, it's infested with spiders, there's a major bubble in the floor, etc. To add insult to injury I was going to hire an RV inspection and was told the owner was certified and would be happy to do it for me. Fool that I am!! I paid $30k for a 2018 Lance 1575 that will need some major repair work.

Please ignore the two other reviews. Not sure on the 5 star review, I'm suspect on the authenticity…read morebecause of only having one review to her name. The 1 star was a disgruntled employee. Now for the truth. We were here to buy a SylvanSport Go, Utility trailer/pop-up tent. Our salesman, Buddy was expecting us as my wife talked to him on the phone a couple times. He was very personable and took us around to compare different pop-ups and teardrops even though he knew we were pretty much sure on the SylvanSport. No rushing, no pressure, gave us the full info on the trailer and financing. We decided to go ahead, put down a deposit, get approved and pick up following weekend. Even before signing all the paperwork, they took us into the service department where Darrel showed us how to put up and take down from start to finish. We were in and out within an hour. I am very pleased with their service and promised that if we had any problems at all, to please give them a call. And I believe them! It is about an hour drive from my house but will gladly go back if I'm going to upgrade or for service. They offer every camper selection out there from teardrops, pop-ups, off road campers, fifth wheel, class c and so on.

I came to A1 hitch in May 2026 to get a gooseneck put into my Chevy 2500 the manager a was amazing…read more, and I could tell he knew what he was doing they was able to get me hooked up with all of the things I needed for my trip the shop was the cleanest I've ever seen. They all was very friendly.and I was really impressed With the service and the quality of work I highly recommend everybody to go to A1 hitch for your truck needs

I needed to put a 7-pin connector on my new Subaru Outback (technically upgrade from a 4-pin to a…read more7) and called all over the Tri Cities area before an RV dealer recommended A-1 Hitch Center. Unlike everywhere else, A-1 understood exactly what I needed. On the day of my appointment they took my car exactly on time and immediately got to work. How often does that happen these days? As I waited, I looked around. Their store, the parking lot, AND their shop is immaculate. Every tool in their shop has a designated spot. I was in industrial operations for 20 years, and I can tell you that when a place is as well organized and maintained as this, it is extremely well run. That's why I was immediately met for service on time, and finished within 40 minutes. The price was good as well.