NBOA, namely Amy, offered one of its trailers to me and my wife during the major freeze in 2019…read more We had just moved to New Braunfels and were living in our RV as we looked to purchase land and build a home. Our RV had a major structural problem and would have to go to the factory in IL of 2-3 months. NBOA's willingness to rent in the off season and possibly reduce revenue in the coming months as a result of the arrangement spoke volumes about NBOA's commitment to do what is best for its clients. It also gave us the assurance that we would be in good hands if ever we were to own multiple RVs and rent them through NBOA. Following the return of our RV, we choose to purchase an additional RV and began to rent it through NBOA in August 2020 and continued to do so through August 2023 when we chose to move out of state to help aging family members. Throughout the three plus years of working with and befriending Amy and her associates/family, we experienced some of the best customer service and professionalism we had ever encountered. Upon our return to Central Texas is the coming years, we plan to join forces with NBOA again and work in tandem to provide top end services to its clients.

What a wonderful way to spend time away from home!! Amy,…read morebrought our trailer and set it up, turned on water, air conditioner so it would be cool when we got there.....what a blessing in this Texas heat..this is our third time to rent from New Braunfels Outfitters and it is never a disappointment...

UPDATE: Carver RV misdiagnosed my problem. The capacitor had failed, as I originally suspected, and…read moremy original ac is working perfectly now. -------- I had my rv air conditioning fail and I called two rv repair companies, of which Carver RV Repair & Services was the one able to provide service the soonest, since I was concerned for the safety of my shih tzus, who are known to be less than heat tolerant. Jake, the owner, sent his employee to my RV, that I live out of, to the campground where I work. Originally I was told they would be out asap, and I received their first callback offering to help at 12:47 pm on July 15. At 1:38 I called back with a question and was told that Todd was on his way. Todd did not arrive until around 2:05 pm. (Carver RV is literally on the same road my job/campground is, probably less than 5 minutes away.) Todd proceeded to pull down the ceiling mount to check my ac, and tested the voltage in and out. He explained that the compressor, which I was aware was failing to start, was bad and the whole ac needed to be replaced. Todd then called his office and quoted three different prices to me, one for cash, one a bit higher for check and the highest for credit card. Despite the extra cost for credit card, I chose that option and agreed to have Todd pick up a replacement ac at Camping World. Todd did explain that he had another appointment across Canyon Lake and he estimated that he would be "back in a couple of hours," whereupon he left. A couple of hours passed and I received no communication from either Todd or Jake, the owner. Three hours passed and still nothing. According to their own listings, by now their business hours were concluded and I didn't know how to get in contact with anyone, so I tried to patiently wait. Two more hours passed, and it was nearly 7 pm by now, so I messaged the other rv repair company that I have used in the past, asking about the typical price of my ac, for a second opinion since I was now becoming a bit frustrated, not knowing if Carver RV was going to still come after hours or not, and having received no communication informing me of the delay or the reasons for said delay. I genuinely did not expect to receive a response from the other rv repair company at that hour, but they did reply, going so far as to look up the part for me. They even called and discussed the problem and I decided to cancel my service with Carver RV as a result, due to the lack of any communication at all after Todd had left. 8 pm came and shortly after this, Todd showed up with the ac and I proceeded to cancel. He genuinely did not see the issue with the lack of communication on his or the business's part and asked why I had not called to ask instead, despite the business hours having ended over 3 hours prior. I was firm in my refusal and he left. At 8:34 pm, the owner, Jake, called pointing out to me that I had not paid the cost for the drive out and the first hour of service, which I acknowledged that I had not. He asked if I had found a better price and I said I had, but only 2 hours after his business hours and zero communication on ETA or any updates on the proposed service from anyone in his company. Jake acknowledged that he knew of the issue with Todd failing to update customers on ETA and delays in the past. This has led me to believe, since Jake values Todd enough to keep him as an employee despite knowing the issue, that this is not a Todd problem, but a management problem. It is my opinion, that a proactive manager/owner, recognizing his employee's limitations, would find another solution to achieve the same goal of notifying the customer. Telling the employee repeatedly to stop forgetting to communicate is not a solution in and of itself. Jake did not charge me the service fee, which I do appreciate. Todd did unfortunately leave my ac in disarray though, and the ac filters where my dog could chew one up. I sadly cannot recommend this company as a result of my experience with them.

Great people to work with. Very knowledgeable and extremely supportive…read more I highly recommend this business

Chris made this process so easy! Great communication and super fast service!…read moreFrom start to finish the process was fantastic!

Just stopped in to see a trailer and ask a few questions. Places like this and dealerships in…read moregeneral have people nervous, But tanner gave us a great experience! No pressure. Gave us pricing and answered our questions. Also gave us great tips! Thanks lance !

Great place to buy an RV! I feel like the sales guys really knew their stuff. I got exactly what I…read morewas looking for. Also, ask the finance guy about his dogs!

Ross did an excellent job helping us purchase our RV. He was very knowledgeable, patient, and made…read morethe entire process easy and stress-free. He answered all of our questions and made sure we felt comfortable every step of the way. His professionalism and great customer service truly stood out. We highly recommend Ross to anyone looking to buy an RV. Thank you for all your help.

A special thank you to Custome Service Rep Mr. Bennet Wilde…read moreof Selma Crestview RV My husband and I appreciate your prompt and professional response to our questions about our Rv ! You have a wealth of if knowledge and we appreciate your excellence service and how You represented Crestview in such a positive and professional way! Thanks Hatten Family #RVing x 3 yrs

Great customer service. Awesome selection and price …read more They have a large parts department. Chris Allen did an outstanding Job helping my father in law get exactly what he wanted

Anthony at Apex RV Mobile Repairs is outstanding. He's honest, professional, and treats your RV…read morelike it's his own. As a new RV owner, he walked me through winterizing, dewinterizing, and even handled repairs like replacing my black tank line and fixing the outdoor shower plug. Before we sold our RV, he caught a roof issue and fixed it perfectly--even on a tight deadline. If you need a reliable mobile RV tech in the Spring Branch area, Anthony is the one you want. He also has a great team of technicians that work with him and they are knowledgeable, courteous, and well-trained. We will use him in the future once we get another RV!

We have used Apex RV mobile repair twice. Many in the park have used him more often than that…read more While some of the issues presented him were not easy, Anthony maintained professionalism and expertise in all that he did. We will continue to seek his services when he is in our area.

Steven and his team were very professional, quick to respond to our service request to our RV,…read moregreat follow up and communication thru the process. I would definitely recommend them!

We've been using Adrift RV Repair since we went full time. Over the past year, Adrift has been…read moreessential to keeping our rig running the way we want it. I am learning to make small repairs myself, but we call in Adrift to take care of the critical or larger issues to keep our family protected, and comfortable. Since we've had our rig, they've added slide toppers, a couple of new awnings and several other things that have really improved our quality of life. This week we replaced our Norcold RV fridge with a residential Frigidaire model. Very similar from the front, but much larger capacity internally, and I'm certain this new fridge will be more reliable, especially the freezer. Our fridge sits in our service side slide, and Adrift modified the platform the fridge sits on to lower the fridge down, at our request, so that it would be more convenient for us, and also would allow us a storage cubby on top. If you've lived in a toy hauler 5th wheel, you know how tight they are for storage. They did an excellent job with everything, added new trim around the fridge to make it really look right at home. We're very happy with the job, and overall have been very happy with the service, quality workmanship, friendliness and reliability from Adrift.

I can't imagine a better rv repair company than mobile family rv center. Great people to work with…read more This past weekend our bathroom faucet handle broke off at 2:30 am and water gushing out on top of the sink and around the floor. Guesses are the cheap plastic handle froze last week and finally broke off. I had to turn off the water outside to stop the geyser. We have dealt with MFRC in the past and trusted their work. So the next morning (Sunday) I called and left a message for them to see if they would fix our issue. I fully did not expect them to return my call until Monday. I received a call from Paul, the owner and he said he'd come out to fix our issue. He did so even though it was on a Sunday and this was out of their service area. He came out and replaced the damaged faucet within 15-20 minutes. Faucet is nicer than the one that was broken and metal - not some cheap plastic thing. Thank you to Paul and his wife Samantha for being great people.

Family-owned and operated, professional, and reliable. Family RV is certified to the highest…read moreindustry standards and have taken great care of both maintenance and repairs for us. They accurately diagnose the problem and fix it right the first time. Highly recommend.