I took my car here for an MOT and from the time I entered the reception area to when it was…read morefinished I was well looked after by all of the team. My car failed it's mot and the explanation of why it had failed was explained fully so I understood (as most other garages just say it failed and then try to charge and earth to fix it) but this garage explained what need to be done and got my car straight on the ramp to get it sorted and it did not cost the earth at all. It then passed the mot with flying colours after they sorted it out for me, so I have found this to be the best garage I have ever been to. There is a big window so you can see your car being worked on. FREE coffee and wifi in the reception area while you wait. I was so impressed that I booked my car in there for a full service and to be perfectly honest I can't wait to meet the team again.

This service is very bad and the sales for cars some are really bad i had brought a credit car…read morewhich the next day the engine was broken and when i called the garage and they told me to come and leave the car there after 2 weeks i came to take the car back which they said they had fixed but when i came to pick up the car the car was not fixed it still had the same problem so i left the car again for 3 weeks and after 3 weeks i get a call from the garage that the car is ready to collect i took the car and after 1 week i came back for the same problem and again after garage fixed the car ( when they said ) i came to fetch the car and took it to ford garage to make a service check on what was wrong and they gave me a list of 2 pieces of A4 paper after that i called trading standards which they helped me take my money back ( even barclays finance tryed to trick me on a 500 pound check ) it took a whole year to get back my money

Great service!!! I had my car at a shop in Ogden and they told me that they wouldn't be able to do…read morethe fix, the rear differential went out, but Garret was able to fix it in a couple of hours!!! Super impressed and very grateful for his service. Also, a huge plus that he can come to you for the repair to avoid another towing fee

Monarch Automotive is a automotive garage that was formerly the Perkins Service Garage, which was…read moresold off to Monarch. The staff who work there are much the same as when it was part of Perkins. The garage is a trustworthy one, where in my experience, they only do the work you ask them to do or they will tell you if something needs doing and then you decide. Their customer service is good and the folks there have a good telephone manner. Perhaps not the most convenient location, it is still worth goping to for trustworthy mechanics who charge adecent rate. A few main dealers could learn from this place. I just hope they keep this good standard up.

This is the worst garage I have ever had the misfortune to use, my car broke down and the RAC…read morediagnosed a crankshaft sensor the car drove under its own power onto Monarch recovery unit it their workshops they changed the camshaft sensor at twice the cost parts alone of the original quote they then replaced the plug leads as there was signs of rodent damage (this had been there for 3 months) when it still didn't cure the problem they stated it must be rodent damage to the wiring, I insisted that the car was returned to me after paying nearly £400 the car was returned and would not start at all when I looked at the car I replaced the crankshaft sensor in 30 mins on my front garden at a cost of £49 the car started first time and has run with no problem I was clear that the crank sensor had not been touched as it was covered in oil and road dirt I have complained to Monarch but they have not had the courtesy to reply to it they just appear to be kicking it around till it goes away. I feel that this garage is a total rip off

Good, reliable garage. I've used this garage for the last few years. I've found them reliable, with…read morea good standard of workmanship and they very rarely cost more than their initial quote (they missed off a brake pad sensor once, but it was only a few pounds). I use them for all work that I don't required a main-dealer warranty for. They're not the cheapest garage, but you get your money's worth.

Very good friendly family business. Excellent service, competative prices, never had a problem in…read morethe 5 years I've used them.

I was looking for "Nichol" for hours, I'm starting to think I was getting scammed. They ALSO…read morerefused to fix my 2020 LambGHiney after paying 14 big bucks for the precious girl. Alexia came with me and was frightened to see 12 cottaged cakes laying on the floor, after going through deep anxiety my PTSD caused me to go into shock and now I'm paralysed from the toes down. Overall, decent job though.

I used this garage last year for a cam belt replacement. The price was reasonable and the work was…read moredone quickly with no further problems. They get their parts from an outlet directly opposite so don't usually have to wait on a delivery. It is a family run business so you are more likely to get a good service than some of the larger chains. I have marked it as 4* only because of where it is - just off the roundabout at the Old Village. You either need to get a lift or take a book - there are no cafe's etc in the vicinity so you have nothing to do while they work on your car.

I have dealt with B & T Motor Repairs for a number of years for MOTS, Servicing and general repairs…read moreon both my own car and my partners. All work has been completed promptly, to a very high standard and importantly communication has been excellent. Pricing is very fair and, in my opinion, they are the only garage I would trust in Ely.

Have taken our care there a couple of times to service. Friendly staff and ver reasonable prices…read moreand quotes. Reliable service. Will use their services again when needed.

Staff good, work fine. I have used this garage for 5 years, and can recommend itread more

Have been using their services for a few years now, they are excellent and are very helpful and…read morefriendly, my car has been in on separate occasions over the last couple of days, it's been checked and doubled checked, said they they couldn't resolve the problem and advised taking it to a main dealer but didn't charge me a penny, would highly recommend them

After driving from the West Midlands to Stamford in Lincolnshire, I had a problem with my car and…read moredoubted it would get me home again without attention. After phoning Green Flag, they sent Pete S. from Parker Fry to look at my car. He couldn't have been more helpful and very soon had my car fixed and good to go again - amazing! He very quickly resolved a potentially stressful situation and I'm very grateful. I have no hesitation in recommending Parker Fry.