Kudos to all the dog lovers that take care of my Ollie. I would tell anyone that this is the place…read moreto go for good service. Whether it is a haircut, bath or boarding services, Margot's has it all, with an A+ rating. Sometimes I think he would rather stay there than come home.........btw, I noticed that my review shows to be in San Francisco, Cal.............it is actually Wichita Falls, TX.

It was a little tough to find but its there…read more Apparent winner in 2010 for Texomas best. You walk in and realize its a pretty small building but very busy business. They had actual stacked crates and cages on top of each other and the dogs were absolutely terrified. I felt for them. They obviously do not sweep or clean after each dog they groom. Hair was piled high all over the floor. Thank God my dog has very short hair and only needed his nails done besides a wash. They were very fast and very helpful though. In spite of my dog not up to par with his rabies shot, they took him and did what we requested and got him done. I felt bad leaving my dog there all day because I was in class but he looked good and smelled good. They did however gave him a very girly handkerchief around his neck...

In the Ruff was once the regular groomer for my 2 elderly fur babies. It was fairly quick,…read morereasonably priced and friendly. Until I took them in and heard my poor little crippled dog YELP as he was apparently either being positioned or set down too hard on the grooming table. My dog never yelps, you have to really hurt him for him to react verbally because he is an Alpha dog. When the groomer brought him out to me I asked why I heard him yelp right after she carried him back there. She heard me but refused to answer my question. I paid my $10 or whatever it was and never went back. I DO NOT RECOMMEND THIS GROOMER - Your dog does not deserve a groomer that cannot even be gentle with an elderly crippled up little dog! My dogs are both used to grooming and nail trims, since we have gone every 2 weeks for years for their trims wherever we live. We went back to our vet. Twice the price but they love my dogs and treat them with great care. My dog are worth paying more to keep them safe! BUYER BEWARE !!

I took my Australian Shepherd in for a haircut and came home with a shaved fur baby. I asked for a…read moregradual cut over time and to be careful of the undercoat. This was the 1st of what was supposed to be several cuts over time. I was in shock when I picked my baby up (after paying before seeing her new cut). I was charged more than originally quoted, told an extra service was done? I was not informed of this during payment. I was only told; after questioning if next time would be same price? After my baby was brought out to me, I was devastated. Her collar was falling off due to so much hair removed. I was in shock. I literally sat in my car and cried for several minutes. After examining at home, I discovered the inside of her thighs were shaved to the skin. My poor baby would not even come near me for 2 days The fat, happy fur baby I once had, is now just a shaved down mess. I should have been informed at pick up of extra service performed and that they shaved her! I now have a traumatized, older dog that will take months to recoup. The hair is for natural protection, now I must worry of sunburn, heat stroke and skin issues. If you are not familiar with grooming certain breeds--- don't brag that you are.

A really great vet clinic. We've taken our three dogs, two bulldogs and a Boston Terrier, here…read moresince being stationed at Sheppard AFB two years ago. Always prompt in scheduling appointments and administering treatments. Dr. Gibson is really good with our dogs and more than reasonable on pricing. Julie even gave one of our bulldogs a terrific nose job to enhance her breathing. The staff is also great.

"I run a business here and I can't get burned." - Dr. Julie Gibson, Feb 20, 9:05 am…read more AVOID THIS VET AT ALL COSTS. My baby girl is now DEAD. Poor baby girl. Ariel was the very best little pet friend I have ever had. She loved us all so much and we treated her like family. She somehow came down with sudden paralysis late last night, then passed away in my daughter's arms on the way to the 2nd Vet, since the first one REFUSED to see her without a deposit first. I live 1/2 mile away and asked if I could go get payment first HOWEVER Dr. Julie Gibson at Western Hills Animal Hospital said they would need a deposit before any treatment would start. Ariel DIED an hour later. @Julie Gibson has NO COMPASSION because quote, "I run a business here and I can't get burned.' REALLY COMFORTING WORDS FOR MY 11 YEAR GIRL DOC!!!

Today our family experienced one of the hardest moments a pet owner can face. Our dog Reese was…read morecritically ill and suffering, and we came to Colonial Park Veterinary Clinic for help. We arrived at 12:30 pm during posted business hours (they were open until 4 pm). There were only two people in the waiting room. I explained that Reese was suffering and that this was urgent. I also clarified that while Reese herself was a new patient, I was not a new client and have spent thousands of dollars at this clinic over the years. Despite this, we were turned away. When families walk into a veterinary clinic with a suffering pet, they are already in distress and hoping for compassion and help. Being turned away in that moment was heartbreaking. Thankfully another veterinarian stepped in immediately and did everything possible to try to save Reese. We will always be grateful for the compassion that was shown to our family there. I hope the clinic reflects on how situations like this are handled in the future. Pets are family members, and moments like these are when compassion matters most. Compassion should never depend on whether a pet is already in your system.

Everyone there truly cares about my pets. Walk-ins are welcome. No appointment is required.read more

Our lovely puppy loves the place we love it too. Very nice place and clean and the staff is very…read morefriendly and professional

I boarded my cat Rocky at LaChateau Pet Resort in Wichita Falls, Texas for 4 days. When I went to…read morepick him up I was asked to please come get him out of his enclosure. I did because sometimes he is hard to get. I noticed that it looked like his litter box had not been changed the entire time he was there. Also there is a fish tank in the cat room for their viewing pleasure. However it was totally green with algae. I was totally disgusted by both. Luckily they did feed him. I will never board my cat there again.

I really like Animal Hospital. I go to them and PETS. Always pleased. My dogs do good, no problems.read more

Explains everything very nice people. Really care about the animals. Wait.\n Time is not extremely…read morelong. Staff is very outgoing and helpful.

Trusted My Mother…read morehas been coming here for years, for her horses and cats. There's nothing these good folks can't handle, other than humans.

I had someone buying 2 bulls and said they would pay for the sperm test and I told them to call…read morehere because I had always used them. 3 months later some lab bill arrived and I called and told the lady that it should go to the man who paid the bill because it was his bill. a day later I get calls from a jenna or someone who informed me it was my bill because the one bull did not pass. I said I did not owe and I had straightened it out and she kept on and then told me to get another vet and slammed the phone up in my ear. I have yet in 3 days to get to talk to the owners and I had gone there for years. I am unrecommending them to all the people I sent there.