This is my repeat visit five years after my first. I had an excellent experience when I was there…read morelast time. And today's visit is nothing short of outstanding. What are some of the things that made the visit better. First of all, the preregistration and all the questions and forms that you fill out are done ahead of time online and on their phone app. When I got to the clinic, I scanned the QR code that was sent to me. Within minutes, an assistant placed a band with my name and number on my wrist and directed me to the second floor. After a very short wait, a nurse called my name, checked my wristband, and took me back to my room. Within a half hour, I was undressed, and the monitors placed IV started, and I was ready to head out to the procedure room. My doctor came into the room, asked me the usual doctor questions, and had me sign the consent form.

Had my scheduled colonoscopy procedure done yesterday at the Digestive Health Center. Due to my…read morefamilial history and prior personal results I am on the 3-5 year plan for colonoscopies. I've had about 6-7 prior colonoscopies using the monitored sedation method. All were relatively pleasant experiences including my two prior procedures also at this facility. Yesterday, a few minutes before I was wheeled into the room where the procedure was to be performed the physician checked in with me and explained that he would be using the "conscious sedation" method. I explained my trepidation with this form of sedation given past negative experiences I witnessed with my parents. The doctor stated that the conscious sedation would cause fewer issues after the procedure. I responded that I have never had any post-procedure issues with the monitored sedation. By his reaction, It was obvious that the decision had been made and that my input did not matter. I was wheeled in to the procedure room. What followed was the stuff of nightmares. Despite being dazed and unable to speak I was an unwilling (albeit mute) participant in the doctor's running commentary with the two nurses assisting him. I felt the insertion of the probe used for the procedure as well every push of the instrument as it proceeded further through the colon. To say that this was an uncomfortable experience would be an understatement. Adding to the unpleasantness is the fact that it felt downright humiliating. I am mostly troubled by the fact that I was given no input whatsoever in the form of sedation that was used. I am aware that there are medical considerations that factor in when a physician decides on how to sedate a patient. However, I informed the physician that I have had absolutely no adverse issues with the monitored sedation used during everyone of my other colonoscopies. The patient should be informed and have some input on what is being done during any medical intervention. The news of the sedation method to be used was presented to me at the last minute, almost as an afterthought. I believe that the ONLY times a doctor should unilaterally decide are: A) If the physician is paying for the procedure, or B) If it's their colon that is being explored. I strongly suspect that the physician's employer may be dictating the "conscious sedation" on it's practitioners. My doctor mentioned that prior to my afternoon appointment he had already done 11 procedures, and still had one more after mine. With "conscious sedation" there is no need for the recovery time usually associated with other sedation methods, so post-procedure patients can be ushered out the door a lot quicker. This would allow for one doctor to do many more procedures in a day thus increasing the clinic's profitability.

Patricia and her team at M&I Care Services are excellent! They helped our family after a car…read moreaccident. They were "our angels" doing medication oversight, nursing care, housekeeping and laundry so we could focus on our healing and recovery! We highly recommend M&I Cares LLC. They were there for us 100%. Patricia and her team tailored their services to best fit our needs! We hope we never need in-home care in the future, but if we do, we will certain reach out to M&I Cares Services LLC.

They have unethical Billing practices. Even though I have effective coverage and even brought my…read morebenefits book to show them, they insisted I pay cash before I leave. When I called them back and asked them why they did not send a claim to my insurance, I was told if I want them to send a claim to my insurance I will have to pay an additional $65. This is fraud.!

Zelm Chiro is amazing. Not only do the have so much compassion and kindness, but their expertise…read morein care, is outstanding. I have had some struggles and the genuine compassion they've shown me has been incredible. Dr Heather, Emily and Lisa are amazing and it puts a smile on my face each time I'm in there. Due to the oustanding care they will always have my business. Thank you, Zelm!

Dr, Kathy is by far and away, the best GP I've ever had. She has a calling to the medical field,…read moreand it shows every day. If you are looking for a family practice doc, you need search no further. To put it simply: She rocks!

Dr. Oriel is a great doctor. She is honest always listens to what you have to say, instead of just…read moreblowing you off. She takes the time to make sure your needs are met. I am glad to have her as my doctor.

Love Dr. Melius!!…read more Went to Melius, Schurr and Cardwell on a recommendation. Because I was an OB patient, they rotate you through all 4 doctors (one of the 4 is on call when you deliver, therefore, you get to meet all of them ahead of time). Very happy with the practice in general, but ended up feeling most comfortable with Dr. Melius. He ended up being the doctor on call the day I delivered and he was great. In short, he's awesome. Extremely knowledgeable and up to date on everything. He's warm, funny and very personable. He is gentle, calm and reassuring. The man listens!!!! He talks with you, not at you and makes you feel like a person, not just a chart with a name attached. He does tend to run behind, but that is only because he spends a lot of time with each of his patients. I'm OK with waiting for that. I have now seen him for OB care, delivery, postpartum and as a GYN patient and he is great in all areas.

I sent my daughter here and it was the best decision ever!! Staff is lovely and Dr. Is amazing !!…read moreThank you

Professional, thorough and fixed after just one visit! Very personable and patient centered. Fit me…read morein same day and called the following day to check in. 10/10 recommend and will be returning if/when needed and referring family and friends!