Brenna was super friendly and amazing!…read more I wanted to get my eyebrows shaped for my wedding and she did a phenomenal job. She was very informative with every step she took to make my brows look amazing. My makeup artist the day of the wedding asked me where I got them done because they looked so good. The place was very inviting and clean. The lady who took the payment was also very nice! The prices are very reasonable. It's also so easy to book an appointment on their website. Prices are listed online too so it's no surprise. I highly recommend Nova Wax Bar! I will definitely be a returning customer.

From the owner: With over 10 years in the industry I’ve come back to the capital of Canada to open its first wax…read morebar! We specialize in Brazilian waxes but we open our doors to men and women to full body waxing.

I was in from out of town and I called on a short notice appointment. She was very accommodating…read moreand took me in. She was warm and friendly when greeting me, was incredibly friendly and caring during the service. Chatted and bantered, haha I explained my situation. The place was so relaxing, it just has an energy when you go in. You'll have to see for yourself. I would regularly use this place if I lived in Ottawa. Highly recommend this place and its services. Thank you!

From the owner: Welcome to Ottawa's top rated studio for waxing, brow laminations and Lash lifts! We are here to…read moregive you the experience of silky-smooth skin and expert care at our trusted establishment. From brows to Brazilian waxes, we ensure a comfortable, precise experience every time. Call or book yourself in for an appointment now to get flawless results and unmatched service!

There are many places to choose from ,this is the one place I keep going back to , they are…read more professionals . Always !

They rushed, the colour was uneven. The prices are ridiculous. I tried to talk to the nail tech…read morebut she ignored me

At home I tried to remove my nails, which unfortunately did not work so I went to this salon today…read moreto get them removed. From already trying to take them off half my nails were already removed, so coming in I thought it wouldn't be too expensive. Though that's not what happened, they charged me 30$ for them to be removed. Honestly was such a rip off and I walked out feeling gross that I just spent that much on a nail removal.

I went to get my nails done and I was so disappointed. my nails were lifted and pointing straight…read moreup. I have never had this happen before. when I told them I was unhappy with them they told me to come back later to fix them. They said we have other customer. I am a professional and work I do not have time to come back!! I paid for this service. I don't have time to come back!!! what a terrible terrible experience. I will never return.

Always leave feeling great and loving my hair whether it's a new style or new colour…read more Barb

Friendly reliable Hair styles that suite your individual style, the owner Ling is always friendly…read moreand willing to go that extra mile to give you your ultimate style that suites your hair cut preference.

I got 3-D Russian extensions done by Lily and I had a great experience. It was my first time…read moregetting a full set and she customized everything to my liking. It took around 2.5 hours and cost me around $120 with a 20% tip. They followed all COVID-19 safety precautions and also offer discounts on all services during your birthday month! Great business and I will be returning.

Had my lash extensions done by Vivian and I have to say, I've found my new favourite place to get…read morethem done! Booking an appointment was quick and easy with their online booking system. The store has a very cute atmosphere, friendly technicians, relaxing music, and comfy beds with a cozy furry blanket. I loved that she asked me first the type of length, curl and style that I would like. She really cared about making sure I'm happy with the results. I will be back!

Impeccable service, friendly and welcoming staff. This was my first time at this salon and it won't…read morebe my last. Paul L.

This establishment is gender biased. Men's haircuts are less than women's haircuts. when asked…read moreabout it, the owner/manager said that it was their policy.

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

I had a facial (5/5) and a foot massage (2/5) This overall rating is really mainly about their…read morecommunications with me after the fact and the disappointing foot massage. The facial: 5/5 Relaxing, private, quiet and professional. Olivia was informative, gentle and not over chatty (all good in my book). Oh and there was a bed warmer... lovely! Foot massage (2/5) I'm basing this on deep foot massages I have had in the past. The deeper the better. I'd give their approach to a foot massage a 5 if you're just expecting light application of massive amounts of fragrant creams and ever so gentle, light rubbing in a pleasant setting. I sat beside a good friend and we chatted while she had a pedi and the staff allowed me to stay longer because her procedure was longer and the room wasn't needed. I felt that was kind. Where things went off the rails and why my review plummets was due to the communication I received from this place after my review. I had expressed 2 levels of disappointment with their foot massage . First is wasn't 'deep' despite the description of 'deep rhythmic massage' on their website and second because the esthetician maintained a very light pressure after I twice told her should could go much deeper. The 'deep, rhythmic massage' never happened. They sent me an email asking me to change the review, blaming my disappointment on my misinterpretation of 'deep rhythmic foot massage' and explaining that of course it meant was 'deeply relaxing'. They said a lot of other stuff, but the result is that I feel gaslit and feel they were trying to shame me for giving an honest review. They have now updated the website to eliminate the wording of 'deep rhythmic' from their foot massage description. I have a screenshot of that earlier version. So, I have in fact changed my review from a 3 to a one and would give them a zero for customer service if I could. No customer should be made to feel this way.

The service I had was electrolysis which was quick and easy…read more Quality of the service was great. Everybody was nice and the vibe was upbeat. Thanks Nancy Burke