This family treated me like one of their own BIG THANKS TO ALEX, HULIA AND ESPECIALLY AYSHA (I…read morehope the spelling correct) from the moment I arrived to my departure I was so well cared for..Not to mention my AMAZING CAR!! My next car...no matter where I am...i will go there again! Truly trustworthy and genuine people thanks again Kelly from byron

I am a P plater and was looking for a great first car and I found it. Their cleaner is amazing, it…read morelooks brand new. It was quick and easy with lots of trust. They were all very friendly and good to get along with.

Was looking at a 2013 lancer, pretty much brand new (nothing wrong with the car) and the dealers…read morewere very helpful until it came to the crunch. When I was first interested in the car I was told I HAD to put a $200 deposit on the car, even though at the time I only wanted to see how the finance would work out and wasn't 100% on this being the car I wanted, but I was told they wouldn't be able to look at the finance until I put the deposit on the car, when I was hesitant to do so (incase I changed my mind) I was assured that if that did happen the deposit would be returned no problem, this wasn't the case. I ended up changing my mind on the car due to multiple reasons and spoke to the dealer (Joe) and explained that I was getting a different car and at the time he was lovely about it and would speak to Lou about getting me back my deposit. After a day I had heard nothing, I sent Joe a text which he ignored, after a second text he proceeded to call me and tell me that he wasn't going to give me the money back because I had supposedly inconvenienced the finance guy (which was definitely not the case at all as I had already spoke to the finance company about changing my mind and they were more than lovely about it) Joe also insisted it was an inconvenience because they could have sold the car in the mean time. I argued that this wasn't what we had agreed upon and he then proceeded to hang up on me and block my calls. I then called Lou and he proceeded to tell me that I had signed a legally binding contract which had a 24 hour cooling off period and that it also had a cancellation fee of $250. At this point I had only signed a privacy agreement for finance which had none of these "supposed clauses" in it. After a 20 minute argument throughout which Lou attempted to convince me that I was legally binded to pay him a cancellation fee he finally agreed to put the money back into my account. All in all this experience was not great, these guys were arrogant, unscrupulous and incredibly rude..... I do not recommend them as a dealer at all.

I have purchased a few cars off these guys and it is great to have that old fashioned customer…read moreservice still around. I have never meet a more honest Car yard and it is great that it is a small family run business as you can see the difference. I received an Australia wide warranty with all of my purchases and i really felt reassured. If I had any questions or needed anything fixed the owner was more than happy to assist. I never had anything major go wrong with all of my cars and the pricing at Beautcars is very competitive compared to most places. Every purchase I have made I have left with a smile on my face and have just traded my old car back into them. Great Service, Great Cars and I would definitely recommend Beautcars as a Car yard you wish to visit for a good quality second hand motor vehicle.

I bought a beautiful, shiny and red Holden Barina from col crcrawford. They were professional and…read moretruly had my best interest at heart. They had the best, most technologocally advanced car with all features included in the price. I had gone to a few other dealerships as well to compare the same type of car but Holden's price was hard to beat, especially as it included all the things I wanted with no extra price. Matthew Summerville spent hours with me to ensure I had everything that I needed and wanted in my new car. This was the first car I ever bought for myself and I was very nervous making this purchase but he put all my worries aside, exhuding confidence throughout the whole sale. He really came towards me when it came down to negotiatons. I couldn't be happier with my brand new baby and the service I received. I guess I did lose the Holden test drive bet!

Exceptional customer service at Col Crawford Holden, Brookvale. Everyone I spoke to made the whole…read moreexperience easy and pleasant. Thank you especially to Mitchel Purkis who always had a smile on his face and listened to what my needs were. His knowledge and passion about the cars he was selling helped me make the right decisions. Thank you : )

These guys and girls run a very friendly and efficient service centre. Always smiling and willing…read moreto help, Liam car ready to go, no problem to small to sort out. So glad I bought an Audi here!

I am always on the lookout for "great" customer service experience. First time to Audi service --…read moreit all started with being able to make my booking from the web/iPhone. Then arriving to my drive in concierge, greeted at the reception by a smile, and offer for coffee and/transport. I said I was just going to run -- "I can do that in a take away cup if you like sir", hmm.. Do you have soy? "We don't but if you are ok to wait a minute I can go downstairs to the cafe and bring you up one" :) cool. Full iPad check in, and service details emailed to my account. I ended up staying for a bit as their was a free shuttle to Surry hills and wifi as well for me to write this review. Sam also showed me how they have the latest tech. So.. They just came over to me to tell me the shuttle is 5 mins away, and offered me a muffin on yoghurt. I am going to start hiring some of these people :)

For all 4x4 advice, products and service, look no further than TJM Northern Beaches in Brookvale…read more Jason has built a fantastic team of professionals who have both in-depth technical knowledge and experience and demonstrate some of the best customer service skills I've seen. They beat their competitors in this area hands down. Jason was fantastic with helping me design and specify my Y62 Patrol build earlier this year and was very honest about what they could do / supply and things that I would be better sourcing from other suppliers. Throughout the build, he provided solutions, not problems particularly regarding a pre rego GVM upgrade. He was great in communicating progress and working with Nissan to ensure all the work was completed prior to registration. A big shout out also to Andy and Ed in the workshop who were very patient and helpful in providing me with an operational handover once it was complete. They have also provided great after sales service. I'll definitely be going back to TJM Brookvale for all my 4x4 needs and highly recommend them - no need to look further. Well done team!

I came in today to find out about a particular model of car I was interested. I had been to another…read moredealership previously and enquirer about the car, but still had questions unanswered and as I was in the area, thought I'd drop into Collins Honda. I was served by Jamil who was by far the BEST salesman I've ever had the pleasure of dealing with. - he knew the vehicle inside out, from design, technology, manufacturing, comparative models, specs, etc - he showed us all the features of the vehicle - he even went to the trouble of showing me how I could connect my phone, use voice commands, integrate video from my phone and use maps - on top of that, he even showed me the vehicles around the dealership that were in the colours the model was available in Stop of his experience, knowledge and high level of customer care, he was polite, professional and genuinely passionate about the cars - which may sound like simple qualities you would expect to find from any salesman - but after previously working in the automotive industry and having just visited 12 dealerships (across various manufactures), Jamils service was far superior to any other experience I've had. INCREDIBLE SERVICE I can't recommend highly enough that anyone wanting to buy a Honda speak with Jamil! Thanks again!

Edward Lee's is definitely the place to go! We, (a non for profit organisation), came in to…read moreEdward's on a very rigid budget for a wheelchair accessible bus, and Phil (worker) was able to deliver. We cannot thank them enough for helping us make transport easier for those with special needs with our very strict budget. We will certainly be back! Thank you Phil and team.

I recently purchased my 2004 Nissan Elgrand early last March 2013. This is just one of the many…read morevehicles i have purchased From Edward Lee's Japanese Auto Centre Concord over the past ten years. I would not go anywhere else. They always give the best deal and I never feel pressured or uncomfortable. Most of my dealings were with Philip Lee and his Staff. What a bunch of great guys! Honest, respectful, courteous, gentleman. They are all very knowledgeable of all the vehicles they sell. All my family and friends always thank me for referring them to Edward Lee's Japanese Auto Centre. The friendly professional staff always leaves a great impression on everyone. And they always gets the deal done. I have never walked out of there without the best deal on a car. What's better than dealing with honest people with that much integrity by letting them take care of your car buying process. I could of never purchased this car or any other Nissan for the deal Edward Lee's gave me. To sum this up if you are in the market for a Nissan a Toyota or any Japanese Import, you would be making a big mistake not to stop in at Edward Lee's Japanese Car Centre and give them a chance to show you the difference that sets them apart from the rest. And from my personal experience I highly recommend them. Give them a shot you will not regret it!!!!!!

I initially wrote a review expressing frustration we experienced with a car we had purchased from…read morethis dealer (we purchased 2 cars total). I'm now thrilled to say their customer service has shown through and they have agreed to buy the vehicle back once their stock lowers at the end of the month. I apologize for not expressing my frustration to them first and giving them an opportunity to rectify the situation and appreciate that they are doing so now.