Around 2020, due to the passing of my family doctor, Dr. Marino, my medical records were…read moretransferred to this clinic. At the time, I was unaware that my family doctor had passed away. I had previously promised him that I would show him my DNA blood test report from a hospital in China. So, I brought my DNA blood report to a nurse practitioner at this clinic. If I remember correctly, her name was Allison. When I arrived at the clinic, the nurse who checked my blood pressure and heart rate was very unfriendly. My hepatitis B virus test has been positive since childhood, but it is completely non-contagious. The only restriction is that I cannot donate blood. My twin daughters were born without the hepatitis B virus. However, this so-called medical professional actually told me that she needed to report my condition to the local infectious disease agency. I was speechless. How could a so-called medical professional lack such basic medical knowledge? Even now, passing by this clinic still makes me feel very uncomfortable. She made me rethink what it means to be a so-called medical professional in the United States. I encountered this just after returning from my parents' funeral in China in 2019. This in itself was adding insult to injury.

This office is great. The doctors and staff are wonderful and attentive. David the NP is very…read moreskilled and knowledgeable. I truly am impressed on how well they listened and handled all my concerns. I use to work in a hospital for over 20 years and even with being an employee and having access to doctors, I have never felt listened to until I came to this office. The best service I've ever received for medical related issues.

Since it involved medical issue I'm not going to write about the whole experience. However, I am…read morehappy to say the entire staff was professional, on point, informative and made an awkward experience very easy to handle. I've used them twice and the experience was the same both times. I understand why my Dr. uses them.

Over paid for my surgery and they can't refund me the balance they legally owe me because they are…read more"cash strapped" I am told. I already talked to my attorney who confirmed the overpayment through my EOB and they will be filing complaints with the proper authorities shortly.

Bad case of Bronchitis with a nasty cough. We walked in, filled out the paperwork and in just a few…read moreminutes we were seen by the doctor. The care and treatment was very good. The staff all had wonderful personalities. The facility was very clean and the reception staff was very friendly and helpful. All in all it was a very pleasant place to go when you feel bad.

Great experience. Nice staff and everything was pretty quick. Very accommodating to my needs.read more

I have been having some shoulder pain and was referred here. They got me in for an appointment…read morequickly which was a welcome surprise. Dr. Glenn and his staff treated me very well and I am hopeful that I will be getting better soon with no invasive treatment.

Would NEVER recommend this place to ANYONE! If you value your health, and value respect, and value…read moremorals, do NOT come to this place. The women that work the front desk, literally do not care for anyone. Trying to get anyone to call you back is virtually impossible, and the very questionable things that go on at this office, when it comes to defrauding the Medicare, and Medicaid system, are undeniably evident, in the way they work with their patients.

40 min wait for foot injury and not only not seen, but no offer/assistance for elevation of foot…read more(which continued to swell). Only 1 other in waiting room when I was called in and she was also there for sprain/strain of foot. I left without being seen and no apology

Customer service, very professional and thorough. Pre checked online, eased through waiting upon…read morearrival.

I have seen both Doctor Itani and Nik and they both pay attention to my symptoms and my history and…read moregive compassionate care. They listen to what I tell them and let me know that they understood. They communicate medical conditions and treatment options in a way that is easy for me to understand. Doctor Itani and Nik have a strong foundation of medical knowledge and keep up with advancements in medicine. I am very happy with both doctor Itani and Nik.

Both Dr Itani and Nick are great providers. They take the time to listen to all your issues without…read morefeeling like you're being rushed out of the office. Recommend them 100%.

Yet again another dr or long with terrible bedside manner. I've mostly had good Dr's here, very…read morecompassionate. But today was not the case. LPN Santiago needs a refresher course. How on earth you can look at someone coughing and having trouble breathing and tell them we'll you're lungs are clear so you're good. If you don't have asthma, you don't get it. It should be a requirement for all Dr's to just briefly experience not being able to breathe for long periods of time. Maybe they'll have a bit more compassion.

My experience was fine until the end. I had made it clear I was in pain on my sides. The Dr said…read morethey would send my meds to the pharmacy, keep in mind, I left this Urgent Care around 7. As soon as I got to my pharmacy, they told me they were closed until the morning. I tried to call MedFast back so I could see if they could send my prescription to 24/7 pharmacy, but they were closed as well. So I was seen for pain in my sides and left with nothing to help :)

Excellent Pulmonary Doctor! Very smart man, good patient care and partnering to work toward best…read moreoutcomes possible. Uses technology well in order to make the most of each appointment and to assure patient records are current and accurate. Office staff are wonderful. Would have been 5 stars except there has been problems getting referrals to other physicians and for testing to actually go through to the recipients. I had to keep calling both and following up until finally they sent an old fashioned paper fax, which finally got through on both the test order and the referral. The office staff were very kind, pleasant and helpful each time I asked them to repeat sending the documents. So I think the issue may be with their internal IT system for sending electronic referrals and test orders, and not any failing on part of any of the staff. I am very grateful for their help and for this wonderful Doctor.