Three clients to one therapist is ridiculous! The PT room is very small and my appointment had 2…read moretherapists and 6 people in the small room. The owner was hostile to me when I refused an appointment when 6 people were in there already...all men. He charged me for the visit as a no show. I went to the desk after the owner was so rude to me. I cancelled all future appointments but they charged me anyway... hounding me for payments. I spoke the IHB office several times before they removed some of the FRAUDULENT CHARGES. I "had no proof the appointments were cancelled". Get printouts for everything if you go there. Do not trust them, they are greedy. The actual PT is good but in an overcrowded room it is not optimal. The therapist is spread thin so the actual hands on time is much less..since the therapist has to juggle 3 clients at one time. This place is a hard NO.

From the owner: At Align Physical Therapy, we’re more than just a clinic—we’re a partner in your journey to…read morerecovery and wellness. With three thriving locations and a team of highly skilled therapists, we are committed to delivering personalized, results-driven care that helps you move better, feel stronger, and get back to doing what you love. Whether you’re recovering from an injury, surgery, or managing chronic pain, our evidence-based approach is tailored to meet your unique needs and goals. We specialize in advanced techniques like the Graston Technique and cupping therapy, alongside traditional physical therapy methods, ensuring you receive comprehensive care that addresses both the root cause of your pain and its symptoms. Our therapists are not only highly trained but also deeply compassionate, taking the time to understand your concerns and guide you every step of the way. What sets Align Physical Therapy apart is our dedication to excellence and innovation. When you choose Align Physical Therapy, you’re choosing a team that prioritizes your health and well-being above all else. Let us help you align your body, restore your strength, and achieve your goals. Discover the Align difference today!

I had a fractured ankle and then a hip replacement. All the therapy I was given was excellent!…read moreJordan, Sam, Katie are all excellent! I would highly recommend this physical therapy office.

I went to this location as I had been there before and was happy with my experience. Unfortunately…read moreownership has changed and it's not the same. My initial visit with my evaluation was good. I informed the therapist what my issues are with my posture and curvature of my spine. My sessions with my original therapist went well. On my session with the therapist/owner I let him know I was experiencing pain in my left knee . The exercises he had me do increased pain to where I had to use a cane to walk. I haven't used a cane since my right knee replacement several years ago. On my next visit with my original therapist I told her about the pain and she worked on that. After a few more sessions with her working on my leg discomfort I was feeling better. I informed another therapist on my last visit I still had a little discomfort in my leg. The therapist had me doing exercises that stressed my leg again. Today was supposed to be my last visit so I called before to make sure I had my original therapist. Today another therapist I've never had was going to see me today. I feel worse now than before. I didn't have any symptoms in my legs and now I do.

The Physical Therapist was awesome Nurse she tore my skin…read moreoff removing a bandage . Instead of using the adhesive bandage remover

Beware of their fraudulent billing practices. I have attached photos of my hospital bill to show…read moreyou how they added in a false charge for $2,473.33 for "Emergency Room" or "OB ED level V" service that I did NOT receive. I never passed through the OB ED department and I never sat on a gurney in the OB area. I was never seen by their OB ED doctor. When I called to complain I was told that when the triage nurse checked my dilation upon arrival and found that I was fully dilated that that brief assessment by a nurse qualified as ED service! As soon as I arrived I was rushed into a delivery room. The bed was unfolded and the baby was on his way. The on-call OB doc rushed in the room right before the baby was delivered. I gave birth vaginally and without complications in less than 15 minutes after arrival the hospital. Their creative billing team finds ways to sneak in extra charges like $1,306.14 dollars for sitting in the recovery room--the same room delivered in--until the closet sized room near the newborn nursery became available. Choose a different hospital & different health care group. Health First is really MONEY FIRST!

Janelle is knowledgeable on Lymphadema I will give her that. POOR on follow thru. Tells you what…read moresupplies like wraps you need but doesn't follow thru to order them, does not return phone calls or emails. I have been GHOSTED from her for 2 months now. This is my first complaint process I will follow thru with other formal complaints. To have a patient go thru the process and then not order items that they need for everyday to control Lymphadema is outrageous I just dont understand and then to not reach out to patients that is horrible. Body Mechaniacs is not the only place to help with Lymphadema. I can not and definitely will not refer anyone to this business for anything.

Janelle, for the safety of patients it's important to be accountable and admit when you make a…read moremistake. When a patient raises safety concerns, it's important to listen and respond with care, rather than reacting defensively and belittling their experience. From one clinician to another, wall push-ups are not an "active range of motion exercise." Nor is it "just like" a submax shoulder isometric or an unweighted active-assisted press. It is a closed-chain resistance exercise that is clinically shown to be roughly 9% of a patient's body weight in resistance. A movement that loads the anterior joint capsule and should be avoided until at least 12 weeks post-op Anterior Bankart Repair (not performed at 7 weeks). Protocols are not "just guidelines" as you tried to argue - they are evidence-based practices required for the safety of surgical patients. It was very disappointing that my reasonable and valid concerns were met with immediate defensiveness, dismissiveness, and doubling down. It was highly unprofessional and frankly unnecessary behavior that I've never witnessed in my decade of experience in this field.

I've been going to Acupuncture Solutions for about 6 months now and I feel so much better after and…read morebetween treatments. I have a bad back and a lot of hip pain which has been relieved with treatments. It should be known that I am a Veteran on disability and they cover my cost. So any Vets out there with pain of any kind check with your VSO to see about coverage. This is a great place with fantastic Acupuncturists.

Although having health insurance and a family doctor, I decided to go to Jere Proctor Acupuncturist…read morefor the following reasons. At first it was purely a financial decision, since any physical ailments that are not apparent to the naked eye, would mean a doctor visit an additional X-ray, or CT scan, diagnosis, and probable pharmaceutical remedy. Since my health insurance can be summarized as catastrophic, any multiple visits would not be helpful to me and my bank account. My first visit was due to extreme neck pain and the second visit for tendonitis in the shoulder, and both problems were alleviated in one session. My third visit a few months later was due to ligament and possibly tendon damage which made driving or sitting for long period of time excruciating. The first session for the ligament/tendon problem did help but the pain did not subside to my satisfaction, again due to long term damage. A follow up session of acupuncture also included Prolotherapy, and this session provided within a few weeks almost complete painless recovery. I am very happy with the results, my body and my wallet are thankful for Jere Proctor, acupuncture and prolotherapy.