Denver Decks just completed the work on our new deck. From the very start to the finish the…read moreproject has been great. The new deck replaced an old wooden deck that had seen it's better days. The understructure of the old deck was beginning to fail and the understructure supports the roof that covers most of the deck. Before hiring Denver Decks to do the job we used AI to recommend good deck companies in the Denver area. We contacted four companies, three responded and Denver Decks was one of those three. Our deck is 17' x 20' and the estimates to do the job were similar. We were promptly contacted and set up a meeting with Paul Koehn from Denver Decks. We met with Paul and quickly realized that he was much more that just a salesman for the company. He had built many decks before moving into sales so his knowledge of what is needed for a new deck was extensive, readily available, and we actually enjoyed discussing our project with him. Paul also indicated that Denver Decks always complies with the codes and permit process that exists for such projects in Denver. One of the companies that we contacted said that they do not pull permits for work in Denver and if something goes wrong during the process it would be our fault! Paul had lots of photos of other projects that Denver Decks had completed. The photo collection was extensive, well organized, and included pictures of stairs, railings, deck surfaces and lights that have been used in other projects. It really made it easier for us to decide what we wanted for our deck. After deciding on what we wanted for our deck the deconstruction of the old deck began and we got to meet/talk with Jay (project manager), Mike (site manager) and Jim, the craftsman for our deck. The communication throughout the project was great! The roof, that covered most of the 17'x20' deck, was supported by three 4"x4" posts that were set upon the deck surface that was supported by two 2"x8" boards on edge. I was very nervous that the aging understructure might fail and drop the roof onto the deck. Denver Decks installed 3 caissons to support the new 6"x6" posts that would now support the roof and 3 added caissons to support the outer edge of the deck. Each cement caisson was 19" in diameter and 36" deep. My worries about the roof falling ceased to exist! After the old deck was removed Jim began to build the new deck. I do not have words that can adequately express how impressed we were with the craftsmanship, construction knowledge and care that Jim displayed in building our deck. The skill that he displayed in all aspects of the construction were amazing and the best that I've ever witnessed in all of the projects that I've ever hired or been around. He built our deck the way that I would've built it if I had his knowledge, skill, equipment and his many years of construction experience! Thank you Jim! Such decks are not cheap and the price for Denver Decks to do the job was similar to that of the company that said they would not pull permits! Building a deck is one of those many situations in life where you truly do, "get what you paid for" and we didn't pay a cent until the job was finished to our satisfaction. Apologies for such a long review but a short review just would not do in this case. Denver Decks did a great job for us and we wholeheartedly recommend them for your deck. They can add us to their lengthy list of references who will be glad to discuss Denver Decks with you for your project! Thank you Denver Decks for a job well done!

Denver Decks did an amazing job of turning our unusual idea of building a deck over a backyard of…read morerocks between two retaining walls into a beautiful structure.. Jim is an outstanding carpenter and extremely detail oriented. The whole team was great to work with. It has definitely increased the value of our property.

I do not leave reviews for people I do not hire but I found this team to be very rude. I am happy…read moreto share screenshots of text with Yelp staff for proof on my interaction with this team. Even phone records if they would like. I called on Wednesday, July 10, 2024. There was no answer and I left a voicemail. Never heard back from them so I called again on Wednesday, July 17, 2024. I started to leave another voicemail and my voicemail was randomly disconnected in the middle, which was weird (also a feature many networks let you do if you preview the voicemail and decide not to proceed). So I sent a text and he called me back immediately. This part felt better honestly, finally able to talk to someone. I sent him my name and address via text, he will send me date and time options for scheduling. Later a few days later, the team texted me saying they would like pictures instead. This is Friday, July 19, 2024 per the text timestamps (can be provided for verification if needed to Yelp or anyone else). He requested pictures and was obviously not scheduling an appointment. I was not able to take the pictures immediately the same day. They were sent over approx one week later on July 27th as I had a personal emergency to prioritize. Instead of a poor quality pictures, I decided to take my time, do a detailed walk through and take two videos. I even took the time to zip it up for him and upload it to dropbox (public easy to download link, industry used for over 10+ years and intuitive). They responded by telling me that: "Your videos are not viewable. I don't believe I will be the best contractor for you. The major delay of response is not a good first sign for communication for me. Also I am not available to look at your project this week. Let alone start till mid October. I wish you the best and hope your project goes well." This is laughable, they were hard enough to get ahold of the first time, they never came out to give an estimate as agreed in first phone call and then they give me an attitude when I go out of my way to give them a detailed video instead of crappy pictures. Obviously I am proceeding with someone else, but this was a weirdly disappointing experience. This business is blacklisted and blocked in my books and they are not welcome to bid of any of my work, ever. I find it weird they have so many other 5 star reviews that contradict the experience I had so I am exercising my first amendment right to share what happened with me. P.S. I can tell team is not tech savvy with the basics when they request info from you, i.e., you cannot play a video inside a zip file, you have to unzip first.

Second job, just as good as the first. Overall did an excellent job on adding an awning roof over…read moreour cement patio. If we had another job for them we'd hire them a third time. We appreciated their prompt response with communication. They were open to discussing different ideas and questions for the project. However, this type of project seems to be something they do frequently, which is good. We needed a permit from the city. This slows things down. However, it didn't take too much time to finish the project. I appreciate how they integrated the existing roof line into the new roof. You can't tell it was even there. They did subcontract the roof and gutters. But that's not their specialty, which is okay. They stated they could have done the roof if needed. In all they did an excellent job.

Kevin did a very thorough job on rehab and new decking on my porch. This is the first time in 29…read moreyears my stair rails have been parallel

Kevin did a great job redoing our front porch with Trex. It turned out our 110 year old house isn't…read moresymmetrical so he had to get creative to make it work. We appreciated that he suggested we go down to the supply store where he gets his decking so we could see it all in person. We ended up choosing a different Trex than we were planning on after seeing it in person. It turned out really nice.

I needed my toilet fill and flush valve replaced. I took out the old one, but then when I realized…read moreI had to take the tank off I was hesitant to do it myself because I have back and neck problems. I got a message right away with Prime Structure and said Tim could come out tonight and fix it. I was amazed that they could get me in right away. WOW Tim came out and he was very friendly and professional, very nice guy. He fixed it within 30 mins I will definitely keep Tim's contact info and have him do more work for me. Definitely recommend these guys!!

The team produced quality results, kept me informed every step of the way, and provided clear…read morecommunication about changes in the scope/scale of the project as complications popped up.

It's hard to put into words how wonderful our experience was with David at MetalArc. We had…read morecompleted a beautiful high end kitchen remodel and the crowning jewel was to be the metal and glass cabinet doors that our architect had drawn in. However, the company she had used in the past wouldn't call me back. I found MetalArc using Google. And I'm beyond happy I did. First, their commitment to their craft is top notch. They will work diligently to get the project right. The level of refinement that we were looking for with these doors was not a hurdle they shied away from but rather they accepted the challenge and worked side by side with me to get it exactly right. The finished product is stunning, we couldn't be happier. Second, David's level of communication is a rarity. He is such a well spoken, clear and eloquent communicator. It is a lost art in today's day and age. I was impressed time and time again with his clarity and thoughtfulness in every conversation and email. This was truly a "project" that required communication and collaboration and he impressed me time and time again. Third, he is a good man whose primary goal was not only meeting but exceeding expectations. On top of being an expert in his craft, he has mastered being a good person. I can't say enough good things about him (and his brother, Joseph!). Thank you we will continue to sing your praises.

I worked with MetalArc on a highly custom and challenging stair railing. I asked them to translate…read morea sprial staircase design to my linear, right-angle staircase. Most railing companies said that they couldn't do it. MetalArc was one of the few willing to accept the challenge and the unknowns that came with it. They worked hard to understand my vision and priorities. I am very particular in what I want and don't want. They respected that and were not put off by it. They are very, very kind people. The project gave them challenges beyond their expectations, but they were patient and stuck with it each time. I am thrilled with the final result. On my end, there were a few challenges as well. I had to be extremely patient with the schedule. The project was bid at a flat rate, however, they increased it when they had a better understanding of the project. This was after I was already committed and had made a large deposit. I was frustrated by that because I thought the project was clear from the beginning since I had a picture of what I wanted to replicate. The payment installments were confusing and, as things took longer, they added new installments. I had to be firm that the final installment would be paid when the project was done. They had a few employees turnover which directly impacted my project. All but one did great work; but the one caused some major hiccups as did the transitions in general. We finished the project as a team. The results are beautiful. We are on good terms. We are planning to work together again, thankfully on a much more straightforward project!

The transformation of our backyard has been a delight. As I gaze at the beauty each morning, I am…read moreso glad we did this renovation. The simplicity is much more artistic. The water feature gives it a very Zen feeling. Upkeep should be very easy. The gentlemen he employs for the labor are truly professional and hardworking; they always make sure the details are perfection

This was my second project with Design Exteriors. This project was the removal and replacement of…read moreconcrete stairs and landings leading up to my front porch. It also included some updated landscaping and outdoor lighting. I am very happy with the result and have received several complements on project. The design incorporated changes that really improved the look and "feel" of the access, and improved drainage away from my house. The work was done on time and on the proposed budget, which was about $20k. I'm looking forward to more projects with Design Exteriors in the future.

We commissioned Trinity Outdoor Design to build a pergola and deck for us (will update with a photo…read moreonce we finish landscaping around the area). Overall, we are extremely pleased with the exceptional work demonstrated by Trinity Outdoor Design. Their quality of service, communication throughout the project and the final product exceeded our expectations. We had needed some accommodations regarding when the loudest construction would take place which they respected and they even finished the project earlier than anticipated which was greatly appreciated. The only feedback we have is that we had hoped to work together to resolve a misunderstanding regarding something we needed done for the project that turned out not to be included in the original estimate, and was a little disappointed that they didn't follow up about the issue at the end of the project. We believe that if there had been a little more communication at the end of the project, their service could have been even more exceptional. Despite this, we could not be more happy with the work that was done and would highly recommend Trinity Outdoor Design's services. Thank you again!

I'm incredibly happy with the work Trinity did on my home. We didn't have a very big job, just…read moresome fascia boards and soffits that were water-damaged and falling off our back roof line. Unlike other contractors who bid on the same job, Trinity carefully examined the issue to understand possible root causes, and then talked me through exactly what they would do and why it would prevent the issue from returning. Trinity's bid wasn't the cheapest, but their reputation and communication made me much more confident in the investment, and I'm glad I chose them over the cheaper options. I highly value communication in a job like this, and Adrian exceeded all my expectations. He talked me through all the options, and shared regular updates about the start date and what to expect. Antonio did a great job knocking out the work, and the end result looks perfect! I would certainly recommend Trinity to anyone, and I'll be contacting them again when I'm ready to redo my deck and patio!

Ryan was recommended to us by our real estate agent. He was quick to get us an estimate for what we…read morewanted and even suggested a change that expanded the size of the deck for the same price! He got us on the schedule within a few weeks and while here, suggested an alternative siding repair that was able to be completed quickly. The deck is simple, beautiful and creates a nice landing out of our French doors over part of a window well. The work was reasonably priced and completed quickly which we needed due to our home being on the market. Would work with Ryan again anytime!

Ryan and Ken are a great team. My fence and pergola look like new. It had been too many years…read moresince staining my fence and pergola. We had a few setbacks with weather but when we got slots of time without rain, they were right back out there working on the project again and it felt like quality was the goal, not rushing to the next project to stay on schedule with weather issues. Communication on the project was great, work was meticulous and reliable and the price was fair. I highly recommend The Superior Finish.