Do not buy gold from this business. I bought these hoops with the diamond laser cut in July 2017 along with some other gold and silver items. The earrings were about $350 USD 18 K which is supposed to be all Italian Gold.
I was a repeat customer never had any problems with small purchases years ago.
Patricia Middleton Leeds I believe is the owner but tells people she is just " the manager" to make her appear vulnerable.
By the time I got the earrings home, the silver color smeared. Since I just bought them I got in touch with Patricia and they agreed to send me another pair.
I sent them UPS $100 and then they didn't want to pay the duty and were going to send them back at my expense for $151.00. So I paid the $73 in duty.
Then Patricia told me " she had to show them to the manufacturer ( okay I'm not stupid, the manufacturer?) the she stated " we agreed we will no longer sell these earrings, but I have a pair in the safe for you with your name on it" I guess the check is in the mail too.
Then Patricia said, " I wouldn't choose those earrings again, give me time and I will send pictures for you"
Then " we are having internal problems" then "we are closing 2 stores" then "the earrings are not Bona Fide" so does that mean they sold me fake gold? Now I will have to get a goldsmith to check my purchases I made for other merchandise that day.
At one point she said "send then to a friend of hers who is doing a trunk show in NYC and they would give them to her to avoid customs"
I wanted a pair of earrings like that so badly. I just found out I have a brain tumor and I would like to enjoy these. It was just 1 earring Patricia said " send them both back there may be a problem with both"
Now, I just wiped myself with $450.00 plus 73.00 for duty ( you do the math) and they have kept them. I knew I was going to get screwed when they wouldn't pay the duty. That is because Patricia told me to mail them so they would slide under the radar at customs. I guess they would have said they never received them.
I have even asked for the broken ones back but they are now avoiding my phone calls and e mails
Patricia Middleton Leeds is British. She speaks perfect English so there isn't a language translation problem, she's just a crook and probably fixed and sold my pair already. Why pay postage to the " Stupid American"
Then why accept them? But I didn't know she was going to pull crap. If they thought it was my doing, send them back.
The additional web addresses are: info@tradelabfirenze.com and PatriciaLeeds@Hotmail.it
The company also goes under the name of " TradeLab S.R.L
I wish I could give less than one star.
The company called me and threatened me.
Ms Middleton-Leeds said " haven't I been nice to you?" It's not about being nice it's about business.
Then she proceeded to keep calling about a dozen times from a BLOCKED NUMBER.
I was going to remove this when I got the earrings. But these people are pathetic and it will stay up read more